Front Office Assistant

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        "jobDescription": {
          "text": "<p>At Beaumont Family Dentistry, our team is the foundation of the exceptional care we provide. Serving Lexington and central Kentucky for more than 35 years, our eight dentists and staff across three offices deliver compassionate, high-quality dental care in a comfortable, patient-focused environment.<br>\n<br>\nWe’re looking for motivated, skilled professionals who want to join a collaborative, growth-oriented workplace. Our team works together to provide a full range of services, from same-day crowns and sedation dentistry to sleep apnea and TMJ treatment, all while leveraging advanced technology to make patient care efficient and comfortable.<br>\n<br>\nJoining Beaumont Family Dentistry means becoming part of a supportive, professional team where your contributions are valued, your skills can grow, and your work makes a direct impact on patients’ lives. With flexible scheduling, patient-focused technology, and a culture that prioritizes both staff and patient satisfaction, you’ll have the tools and environment to thrive.<br>\n<br>\nLearn more about us at: https://www.beaumontfamilydentistry.com</p><p>Job Description:&#xa0;</p><p>Our dental front office associates are the heart of our practice –&#xa0;they are the first and last impressions&#xa0;to be&#xa0;made on our patients.&#xa0;Our&#xa0;front office team&#xa0;plays&#xa0;an essential role in helping the operations of the office run smoothly&#xa0;and&#xa0;delivering&#xa0;best in class patient care.&#xa0;By joining our team, you will have:&#xa0;</p><ul><li>Work-Life Balance</li><li>Paid Holidays and Paid Time Off (PTO)&#xa0;</li><li>401(k) Retirement Plan&#xa0;</li><li>Health and Vision Insurance&#xa0;</li><li>Employer-Paid Dental Insurance, Life Insurance, Care.com Membership &amp; Employee Assistance Program&#xa0;</li><li>Supplemental Coverage (Disability, Critical Illness, Accident)&#xa0;</li><li>Paid Scrub Allowance&#xa0;</li><li>Career Growth and Development Opportunities</li></ul><p>Key Responsibilities&#xa0;</p><ul><li><p>Build&#xa0;and&#xa0;maintain&#xa0;productive schedules&#xa0;for our doctors and hygienists&#xa0;</p></li></ul><ul><li><p>Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients&#xa0;</p></li></ul><ul><li><p>Complete pre-authorizations and referrals as&#xa0;appropriate for&#xa0;patients; gather all necessary information for claim processing&#xa0;</p></li></ul><ul><li><p>Coordinate financial agreements&#xa0;and consent forms&#xa0;for the patient's&#xa0;financial responsibility&#xa0;of dental treatment&#xa0;&#xa0;</p></li></ul><ul><li><p>Assist&#xa0;patients with understanding&#xa0;their treatment plan and increase dental case acceptance&#xa0;&#xa0;</p></li></ul><ul><li><p>Assist&#xa0;with patient check-in, registration, and&#xa0;maintain&#xa0;patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices&#xa0;&#xa0;&#xa0;</p></li></ul><ul><li><p>Ensure efficient office operations, including distribution/response to mail,&#xa0;scheduling,&#xa0;answering&#xa0;and returning of phone calls,&#xa0;responding to patient billing inquiries,&#xa0;and direction of workflow as necessary&#xa0;</p></li></ul><p>&#xa0;</p><p>Qualifications:&#xa0;</p><ul><li><p>Customer service experience&#xa0;</p></li></ul><ul><li><p>Dental office experienced (preferred)&#xa0;</p></li></ul><p>Additional Information:&#xa0;</p><p>We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. &#xa0;</p><p>Working Environment &amp; Physical Requirements&#xa0;&#xa0;</p><p>Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.&#xa0;</p>",
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