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Operations Manager -TownePlace Suites by Marriott Fayetteville

8f42992a Dce4 4622 B9ff Ba8ef7dad65e 19000101 000001 · Fayetteville, AR, US, Fayetteville, AR · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company8f42992a Dce4 4622 B9ff Ba8ef7dad65e 19000101 000001
TitleOperations Manager -TownePlace Suites by Marriott Fayetteville
Normalized title-
Department / team-
LocationFayetteville, AR, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-15 / 2026-06-16
Changed / last seen2026-06-20 / 2026-06-20

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Fayetteville.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company8f42992a Dce4 4622 B9ff Ba8ef7dad65e 19000101 000001
Source48c114ec-684f-452c-905f-4f9a7806ea7e
ATS providerADP Workforce Now Recruiting

Description

About PAH Management PAH Management is a Dallas-based hotel ownership and management company operating 11 select-service properties across five states under the Marriott, Hilton, and Hyatt portfolios. We own and operate our assets — which means our leaders have real authority, real accountability, and a direct line to leadership. The Opportunity Are you a hands-on hospitality leader who thrives in a fast-moving environment and takes real ownership of results? TownePlace Suites by Marriott in Fayetteville, Arkansas — in the heart of Northwest Arkansas — is looking for an Operations Manager who leads with purpose and makes a measurable impact every day. In this role, you'll work closely with the General Manager to drive hotel profitability, guest satisfaction, and operational excellence across every department. You'll be a visible, engaged leader on the floor — the kind who knows every associate by name and holds the operation to a high standard with consistency and respect. PAH Management operates 11 premium select-service properties across five states, and we're building something worth being part of. If you're ready to lead with impact and grow with a company that invests in its people, we want to hear from you. Role Overview The Operations Manager is responsible for the day-to-day operational performance of TownePlace Suites Fayetteville, with a focus on revenue generation, cost control, guest satisfaction, and associate development. This role works opposite shifts from the Assistant General Manager to ensure strong leadership presence throughout the hotel at all times. The Operations Manager acts as a key member of the property's leadership team and serves as Manager on Duty as scheduled. What You’ll Do Operations Leadership Provide visible, day-to-day leadership across hotel operations — including front office, housekeeping, maintenance, and food and beverage as applicable Serve as Manager on Duty (MOD) as scheduled, maintaining a guest-facing presence during peak periods and responding to escalated concerns with urgency and professionalism Ensure all associates are consistently attentive, friendly, courteous, and efficient in their interactions with guests, management, and fellow team members Ensure procedures for hotel safe security and monthly safe audits are followed Guest Experience Drive guest satisfaction by ensuring associates consistently deliver brand-standard service at every touchpoint Be present in public areas during peak times, greeting guests and offering assistance as needed Respond to guest concerns and escalations with professionalism and urgency, resolving issues to the guest's satisfaction Associate Development Lead departmental training in PAH Management service standards using the steps to effective training; hold managers accountable for associate development at every level Assist in creating a positive, team-oriented environment focused on the guest through associate motivation and recognition Ensure all associates receive fair and equitable treatment in accordance with PAH Management SOPs Financial Performance Monitor and manage financial performance — including monthly reforecast, line-by-line expense review, and accurate submission of financial documents to the Corporate Office per the accounting calendar Each month, forecast the hotel's financial position by estimating revenues and line-by-line expenses; analyze previous and projected data to generate an accurate reforecast Oversee daily Accounts Payable processing and ensure all invoices are handled accurately and on time Property & Compliance Oversee reservations operations and ensure accuracy of hotel inventory and revenue management practices Ensure the physical property is clean, well-maintained, and safe through regular inspections and preventive maintenance coordination with department managers Ensure safety compliance in all areas; report incidents and concerns to the General Manager and Regional Director of Operations immediately Assist with vendor contract administration and coordinate with outside contractors as directed What We’re Looking For Required: Minimum 3 years of progressive hotel operations experience, OR a 4-year degree with 2+ years of related experience, OR a 2-year degree with 3+ years of related experience Demonstrated ability to lead cross-functional hotel teams and drive operational results Strong financial acumen — comfortable with forecasting, reforecasting, and expense management Excellent communication skills — verbal and written — across all levels of associates and guests Ability to work a flexible schedule including evenings, weekends, and holidays Valid driver's license for the state of Arkansas Preferred (not required): Prior Marriott experience, including familiarity with FOSSE Extended-stay hotel operations background Familiarity with Marriott brand standards and systems What We Offer At PAH Management, we invest in the people who lead our properties. Here is what comes with this role: Competitive salary based on experience Quarterly performance bonus eligibility Medical, dental, and vision insurance (eligible after 90 days) Short-term and long-term disability coverage Life and AD&D insurance; voluntary life insurance options Paid Time Off (PTO) 401(k) retirement plan Employee Assistance Program (EAP) Hotel brand travel discounts through the Marriott associate travel program Equal Opportunity Employer PAH Management is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all associates and applicants.

Full job record

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Provider Job Key644240
TitleOperations Manager -TownePlace Suites by Marriott Fayetteville
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First Seen At2026-06-16 12:58:53Z
Last Seen At2026-06-20 14:02:54Z
Last Checked At2026-06-20 14:02:54Z
Last Changed At2026-06-20 14:02:54Z
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Source Posted At2026-06-15 14:28:00Z
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    "requisitionDescription": "<div><div><div><div><div><div><h2 style='margin:0in;font-size:17px;font-family:\"Arial\",sans-serif;color:#2E74B5;font-weight:normal;margin-top:16.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;' data-pasted=\"true\"><strong><span style=\"color: rgb(192, 57, 43); font-family: arial, sans-serif;\">About PAH Management</span></strong></h2><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:8.0pt;'><span style=\"color: rgb(28, 28, 28); font-family: arial, sans-serif; font-size: 12px;\">PAH Management is a Dallas-based hotel ownership and management company operating 11 select-service properties across five states under the Marriott, Hilton, and Hyatt portfolios. We own and operate our assets &mdash; which means our leaders have real authority, real accountability, and a direct line to leadership.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:14.0pt;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;border:none;padding:0in;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:17px;color:#C0392B;\">The Opportunity</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;'><span style=\"color: rgb(26, 26, 26); font-family: arial, sans-serif; font-size: 12px;\">Are you a hands-on hospitality leader who thrives in a fast-moving environment and takes real ownership of results? TownePlace Suites by Marriott in Fayetteville, Arkansas &mdash; in the heart of Northwest Arkansas &mdash; is looking for an Operations Manager who leads with purpose and makes a measurable impact every day.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:3.0pt;'><span style=\"font-family: arial, sans-serif; font-size: 12px;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;'><span style=\"color: rgb(26, 26, 26); font-family: arial, sans-serif; font-size: 12px;\">In this role, you&#39;ll work closely with the General Manager to drive hotel profitability, guest satisfaction, and operational excellence across every department. You&#39;ll be a visible, engaged leader on the floor &mdash; the kind who knows every associate by name and holds the operation to a high standard with consistency and respect.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:3.0pt;'><span style=\"font-family: arial, sans-serif; font-size: 12px;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:3.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;'><span style=\"color: rgb(26, 26, 26); font-family: arial, sans-serif; font-size: 12px;\">PAH Management operates 11 premium select-service properties across five states, and we&#39;re building something worth being part of. If you&#39;re ready to lead with impact and grow with a company that invests in its people, we want to hear from you.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:8.0pt;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:17px;color:#C0392B;\">Role Overview</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;'><span style=\"color: rgb(26, 26, 26); font-family: arial, sans-serif; font-size: 12px;\">The Operations Manager is responsible for the day-to-day operational performance of TownePlace Suites Fayetteville, with a focus on revenue generation, cost control, guest satisfaction, and associate development. This role works opposite shifts from the Assistant General Manager to ensure strong leadership presence throughout the hotel at all times. The Operations Manager acts as a key member of the property&#39;s leadership team and serves as Manager on Duty as scheduled.</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:8.0pt;'><span style=\"font-family: arial,sans-serif;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:14.0pt;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;border:none;padding:0in;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:17px;color:#C0392B;\">What You&rsquo;ll Do</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:15px;color:#1A1A1A;\">Operations Leadership</span></strong></span></p><div style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Provide visible, day-to-day leadership across hotel operations &mdash; including front office, housekeeping, maintenance, and food and beverage as applicable</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Serve as Manager on Duty (MOD) as scheduled, maintaining a guest-facing presence during peak periods and responding to escalated concerns with urgency and professionalism</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Ensure all associates are consistently attentive, friendly, courteous, and efficient in their interactions with guests, management, and fellow team members</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Ensure procedures for hotel safe security and monthly safe audits are followed</li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;'><span style=\"font-family: arial,sans-serif;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:10.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:15px;color:#1A1A1A;\">Guest Experience</span></strong></span></p><div style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Drive guest satisfaction by ensuring associates consistently deliver brand-standard service at every touchpoint</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Be present in public areas during peak times, greeting guests and offering assistance as needed</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Respond to guest concerns and escalations with professionalism and urgency, resolving issues to the guest&#39;s satisfaction</li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;'><span style=\"font-family: arial,sans-serif;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:10.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:15px;color:#1A1A1A;\">Associate Development</span></strong></span></p><div style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Lead departmental training in PAH Management service standards using the steps to effective training; hold managers accountable for associate development at every level</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Assist in creating a positive, team-oriented environment focused on the guest through associate motivation and recognition</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Ensure all associates receive fair and equitable treatment in accordance with PAH Management SOPs</li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;'><span style=\"font-family: arial,sans-serif;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:10.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:15px;color:#1A1A1A;\">Financial Performance</span></strong></span></p><div style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Monitor and manage financial performance &mdash; including monthly reforecast, line-by-line expense review, and accurate submission of financial documents to the Corporate Office per the accounting calendar</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Each month, forecast the hotel&#39;s financial position by estimating revenues and line-by-line expenses; analyze previous and projected data to generate an accurate reforecast</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Oversee daily Accounts Payable processing and ensure all invoices are handled accurately and on time</li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;'><span style=\"font-family: arial,sans-serif;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:10.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:15px;color:#1A1A1A;\">Property &amp; Compliance</span></strong></span></p><div style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Oversee reservations operations and ensure accuracy of hotel inventory and revenue management practices</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Ensure the physical property is clean, well-maintained, and safe through regular inspections and preventive maintenance coordination with department managers</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Ensure safety compliance in all areas; report incidents and concerns to the General Manager and Regional Director of Operations immediately</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Assist with vendor contract administration and coordinate with outside contractors as directed</li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:8.0pt;'><span style=\"font-family: arial,sans-serif;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:14.0pt;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;border:none;padding:0in;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:17px;color:#C0392B;\">What We&rsquo;re Looking For</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:15px;color:#1A1A1A;\">Required:</span></strong></span></p><div style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Minimum 3 years of progressive hotel operations experience, OR a 4-year degree with 2+ years of related experience, OR a 2-year degree with 3+ years of related experience</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Demonstrated ability to lead cross-functional hotel teams and drive operational results</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Strong financial acumen &mdash; comfortable with forecasting, reforecasting, and expense management</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Excellent communication skills &mdash; verbal and written &mdash; across all levels of associates and guests</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Ability to work a flexible schedule including evenings, weekends, and holidays</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Valid driver&#39;s license for the state of Arkansas</li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;'><span style=\"font-family: arial,sans-serif;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:10.0pt;margin-right:0in;margin-bottom:3.0pt;margin-left:0in;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:15px;color:#1A1A1A;\">Preferred (not required):</span></strong></span></p><div style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Prior Marriott experience, including familiarity with FOSSE</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Extended-stay hotel operations background</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Familiarity with Marriott brand standards and systems</li></ul></div><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:8.0pt;'><span style=\"font-family: arial,sans-serif;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:14.0pt;margin-right:0in;margin-bottom:5.0pt;margin-left:0in;border:none;padding:0in;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:17px;color:#C0392B;\">What We Offer</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:4.0pt;'><span style=\"color: rgb(26, 26, 26); font-family: arial, sans-serif; font-size: 12px;\">At PAH Management, we invest in the people who lead our properties. Here is what comes with this role:</span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:3.0pt;'><br></p><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Competitive salary based on experience</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Quarterly performance bonus eligibility</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Medical, dental, and vision insurance (eligible after 90 days)</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Short-term and long-term disability coverage</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Life and AD&amp;D insurance; voluntary life insurance options</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Paid Time Off (PTO)</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">401(k) retirement plan</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Employee Assistance Program (EAP)</li><li style=\"margin: 0in; font-size: 12px; font-family: arial, sans-serif;\">Hotel brand travel discounts through the Marriott associate travel program</li></ul><p><br></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:8.0pt;'><span style=\"font-family: arial, sans-serif; font-size: 12px;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-top:6.0pt;margin-right:0in;margin-bottom:4.0pt;margin-left:0in;border:none;padding:0in;'><span style=\"font-family: arial, sans-serif; font-size: 12px;\"><strong><span style=\"color: rgb(85, 85, 85);\">Equal Opportunity Employer</span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Arial\",sans-serif;margin-bottom:2.0pt;'><span style=\"font-size: 12px; color: rgb(85, 85, 85); font-family: arial, sans-serif;\">PAH Management is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all associates and applicants.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; background: white;\">&nbsp;</span></p></div></div></div></div></div></div>\n",
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