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Care Coordinator

Illuminationfoundation · Stanton, CA, 90680 · Active · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyIlluminationfoundation
TitleCare Coordinator
Normalized title-
Department / team-
LocationStanton, CA, United States
Work model-
Employment typeFull Time
SalaryUSD
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-05-19 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-06

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Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Stanton.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyIlluminationfoundation
Source6f0e62ed-ca84-4502-97b9-453d37f99997
ATS providerJazzHR / ApplyToJob

Description

“Every person deserves compassion, dignity, and the safety of a place to call home.” Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IHH currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire. Job Description The Care Coordinator is a site-based, client-facing role within Care Management, responsible for identifying, engaging, assessing, enrolling, and advocating for specific populations on a regular basis. This individual serves as the primary point of contact for clients who are intermittently housed with Illumination Health + Home. The Care Coordinator establishes strong relationships with clients to support their engagement in medical care, behavioral health services, and social support systems. This role adopts a holistic, non-clinical approach, emphasizing adherence to evidence-based practices, understanding client and service barriers, and considering social determinants of health. The Care Coordinator facilitates appropriate coordination of services for targeted populations, assisting clients in navigating healthcare systems, promoting preventative care, and collaborating closely with the client’s Care Team. Pay range for this role is $23.00 - $27.00 per hour. Monday - Friday. Responsibilities Client Needs: Provide comprehensive case management by assessing client needs, developing individualized treatment plans, monitoring progress, supporting clients, making appropriate referrals, and conducting follow-up on weekly goals and action steps. Complete care plans and maintain accurate documentation within Electronic Health Records (EHR) and client databases (e.g., HMIS, Champ, or Health Plan programs, if applicable) using SMART format where appropriate. Collaborate with other departments by attending weekly meetings to evaluate program effectiveness, discuss client progress, and develop strategies to meet clients' needs and enhance treatment plans. Connect clients to resources that support their psychosocial and daily needs, including healthcare, nutritional assistance, hygiene supplies, and referrals to transitional or permanent supportive housing and other relevant service providers, such as primary care physicians, and healthcare teams. Perform crisis intervention as necessary. Establish and maintain confidential case files for all participants and review required statistical reports for program management and evaluation purposes. Maintain communication with external agencies involved in client care. Promote awareness and understanding of monthly health promotion topics and materials. Accompany clients to medical appointments and coordinate transportation as needed. Manage a caseload of up to 30-35 ECM members, unless instructed otherwise by senior management within policy guidelines. Prepare for and participate in individual and group supervision sessions. Submit daily End of Shift (EOS) reports to document performance metrics. Compile and submit monthly tally sheets. Documentation: Responsible for accurately recording all client interactions and content updates within Illumination Health + Home’s Electronic Medical Record (EMR), in accordance with organizational standards and contractual obligations. Responsibilities include: Progressively documenting all aspects of the client’s care plan, including achieved goals and upcoming objectives Recording engagement levels, such as the frequency and duration of client encounters Documenting evaluative client case details that inform decisions regarding referrals to alternative resources Recording obtained client documentation, including vitals, insurance cards, SSI award letters, and other relevant records Noting client disengagement and reintegration activities Maintaining awareness of services offered by other providers in the network Upholding strict confidentiality in compliance with agency policies Managing client information, scheduling, files, and documentation materials Tracking attendance at medical appointments and patient navigation sessions, and initiating outreach or follow-up procedures for missed appointments as necessary Mission Support: Uphold and exemplify Illumination Health + Home’s mission and core values through respectful and harmonious interactions with colleagues and management. Demonstrate the ability to quickly learn new skills and procedures, approaching changes with a positive and adaptable attitude. Contribute positively to the organization by being a dependable team member and showing respect to clients and all workplace stakeholders. Act with integrity, transparency, accountability, respect, and responsibility in all professional activities. Consistently display enthusiasm and dedication in representing Illumination Health + Home. Maintain openness, honesty, and accountability in interactions with colleagues, volunteers, donors, and others associated with the organization. Always protect the confidentiality of sensitive work-related information and materials. Take personal responsibility and ownership for the performance of assigned duties. Provide support to volunteers as needed, including supervision responsibilities when applicable. Preferred Experience/Minimum Qualifications Required: Bachelor’s degree in social services, Healthcare, or related field; or equivalent combination of training and experience. Experience in homeless services, case management, and mental health support Possessing a valid California driver's license required to operate the company's vehicle for travel to multiple locations on occasions with clients Must be familiar with VI-SPDAT if applicable Knowledge of resources available in corresponding counties Preferred: Bilingual in English and Spanish. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Calendar, etc.) At least 1 year of experience working with at risk/unhoused individuals Experience in non-profit housing and/or housing for people with disabilities and chronic health conditions. Benefits : Medical Insurance funded u by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan Dental and Vision Insurance Life, AD&D and LTD Insurance funded 100% by Illumination Health + Home  Employee Assistance Program Professional Development Reimbursement 401K with Company Matching 10 days vacation PTO/year 6 days of sick pay/year Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans

Full job record

Job ID6def6dccc6b37b189fe0a74758bbb20c2f340113
Org ID5752af97-1148-4dc6-a408-931de1191781
Source ID6f0e62ed-ca84-4502-97b9-453d37f99997
Board ID6f0e62ed-ca84-4502-97b9-453d37f99997
Providerjazzhr
Provider Job KeyMmcBmPNcz2
TitleCare Coordinator
Normalized Title
Statusactive
Activeyes
Location TextStanton, CA, 90680
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionCA
CityStanton
Salary RawUSD
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://illuminationfoundation.applytojob.com/apply/MmcBmPNcz2/Care-Coordinator
Apply URLhttps://illuminationfoundation.applytojob.com/apply/MmcBmPNcz2/Care-Coordinator
First Seen At2026-05-30 05:52:12Z
Last Seen At2026-06-06 10:40:08Z
Last Checked At2026-06-06 10:40:08Z
Last Changed At2026-05-30 05:52:12Z
Inactive At
Source Posted At2026-05-19 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=illuminationfoundation/date=2026-06-06/2026-06-06T10-40-06-219Z-38ec351d91b622dc5d251b758bcee4bd7b68d9913faf00c14b3b48e9492b79b6.json
Event Fields
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  "last_changed_at": "2026-05-30T05:52:12.673Z",
  "active_status": "active"
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Parsed Structured
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Extensions
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Native Structured
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    "heading": "Care Coordinator",
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    "description_html": "<h2 style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b><i>“Every person deserves compassion, dignity, and the safety of a place to call home.”</i></b></span></span></h2><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><i>Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IHH currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.</i><br><br><br><strong>Job Description </strong></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The Care Coordinator is a site-based, client-facing role within Care Management, responsible for identifying, engaging, assessing, enrolling, and advocating for specific populations on a regular basis. This individual serves as the primary point of contact for clients who are intermittently housed with Illumination Health + Home. The Care Coordinator establishes strong relationships with clients to support their engagement in medical care, behavioral health services, and social support systems. </span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">This role adopts a holistic, non-clinical approach, emphasizing adherence to evidence-based practices, understanding client and service barriers, and considering social determinants of health. The Care Coordinator facilitates appropriate coordination of services for targeted populations, assisting clients in navigating healthcare systems, promoting preventative care, and collaborating closely with the client’s Care Team. </span></span></p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">Pay range for this role is <strong>$23.00 - $27.00</strong> per hour. </span></span></span></span><strong>Monday - Friday.</strong><br><br><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><strong>Responsibilities</strong></span></span></span></span><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Client Needs:   </span></span></p><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provide comprehensive case management by assessing client needs, developing individualized treatment plans, monitoring progress, supporting clients, making appropriate referrals, and conducting follow-up on weekly goals and action steps.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Complete care plans and maintain accurate documentation within Electronic Health Records (EHR) and client databases (e.g., HMIS, Champ, or Health Plan programs, if applicable) using SMART format where appropriate.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Collaborate with other departments by attending weekly meetings to evaluate program effectiveness, discuss client progress, and develop strategies to meet clients' needs and enhance treatment plans.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Connect clients to resources that support their psychosocial and daily needs, including healthcare, nutritional assistance, hygiene supplies, and referrals to transitional or permanent supportive housing and other relevant service providers, such as primary care physicians, and healthcare teams.</span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Perform crisis intervention as necessary.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Establish and maintain confidential case files for all participants and review required statistical reports for program management and evaluation purposes.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain communication with external agencies involved in client care.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Promote awareness and understanding of monthly health promotion topics and materials.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Accompany clients to medical appointments and coordinate transportation as needed.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Manage a caseload of up to 30-35 ECM members, unless instructed otherwise by senior management within policy guidelines.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Prepare for and participate in individual and group supervision sessions.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Submit daily End of Shift (EOS) reports to document performance metrics.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Compile and submit monthly tally sheets. </span></span></p></li></ul><div style=\"text-align:left;margin-left:8px;\"><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Documentation:</span></span></p><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Responsible for accurately recording all client interactions and content updates within Illumination Health + Home’s Electronic Medical Record (EMR), in accordance with organizational standards and contractual obligations. Responsibilities include: </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Progressively documenting all aspects of the client’s care plan, including achieved goals and upcoming objectives </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Recording engagement levels, such as the frequency and duration of client encounters </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Documenting evaluative client case details that inform decisions regarding referrals to alternative resources </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Recording obtained client documentation, including vitals, insurance cards, SSI award letters, and other relevant records </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Noting client disengagement and reintegration activities </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintaining awareness of services offered by other providers in the network </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Upholding strict confidentiality in compliance with agency policies </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Managing client information, scheduling, files, and documentation materials </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Tracking attendance at medical appointments and patient navigation sessions, and initiating outreach or follow-up procedures for missed appointments as necessary </span></span></p></li></ul><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Mission Support:  </span></span></p><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Uphold and exemplify Illumination Health + Home’s mission and core values through respectful and harmonious interactions with colleagues and management.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Demonstrate the ability to quickly learn new skills and procedures, approaching changes with a positive and adaptable attitude.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Contribute positively to the organization by being a dependable team member and showing respect to clients and all workplace stakeholders.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Act with integrity, transparency, accountability, respect, and responsibility in all professional activities. Consistently display enthusiasm and dedication in representing Illumination Health + Home.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain openness, honesty, and accountability in interactions with colleagues, volunteers, donors, and others associated with the organization.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Always protect the confidentiality of sensitive work-related information and materials.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Take personal responsibility and ownership for the performance of assigned duties.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provide support to volunteers as needed, including supervision responsibilities when applicable. </span></span></p></li></ul></div><div style=\"text-align:left;margin-left:8px;\"><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Preferred Experience/Minimum Qualifications</strong></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Required: </span></span></p><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bachelor’s degree in social services, Healthcare, or related field; or equivalent combination of training and experience.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience in homeless services, case management, and mental health support   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Possessing a valid California driver's license required to operate the company's vehicle for travel to multiple locations on occasions with clients  </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be familiar with VI-SPDAT if applicable   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Knowledge of resources available in corresponding counties </span></span></p></li></ul><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Preferred: </span></span></p><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bilingual in English and Spanish.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Calendar, etc.)   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">At least 1 year of experience working with at risk/unhoused individuals </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience in non-profit housing and/or housing for people with disabilities and chronic health conditions.   </span></span></p></li></ul><div style=\"text-align:justify;margin-left:8px;\"></div><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Benefits</strong>:</span></span></p><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Medical Insurance funded u by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Dental and Vision Insurance</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Life, AD&D and LTD Insurance funded 100% by Illumination Health + Home </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Employee Assistance Program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Professional Development Reimbursement</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">401K with Company Matching</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">10 days vacation PTO/year</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">6 days of sick pay/year</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans</span></span></li></ul><p></p></div>",
    "description_text": "“Every person deserves compassion, dignity, and the safety of a place to call home.”\n Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IHH currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.\n Job Description\n The Care Coordinator is a site-based, client-facing role within Care Management, responsible for identifying, engaging, assessing, enrolling, and advocating for specific populations on a regular basis. This individual serves as the primary point of contact for clients who are intermittently housed with Illumination Health + Home. The Care Coordinator establishes strong relationships with clients to support their engagement in medical care, behavioral health services, and social support systems.\n This role adopts a holistic, non-clinical approach, emphasizing adherence to evidence-based practices, understanding client and service barriers, and considering social determinants of health. The Care Coordinator facilitates appropriate coordination of services for targeted populations, assisting clients in navigating healthcare systems, promoting preventative care, and collaborating closely with the client’s Care Team.\n Pay range for this role is $23.00 - $27.00 per hour. Monday - Friday.\n Responsibilities Client Needs:\n Provide comprehensive case management by assessing client needs, developing individualized treatment plans, monitoring progress, supporting clients, making appropriate referrals, and conducting follow-up on weekly goals and action steps.\n Complete care plans and maintain accurate documentation within Electronic Health Records (EHR) and client databases (e.g., HMIS, Champ, or Health Plan programs, if applicable) using SMART format where appropriate.\n Collaborate with other departments by attending weekly meetings to evaluate program effectiveness, discuss client progress, and develop strategies to meet clients' needs and enhance treatment plans.\n Connect clients to resources that support their psychosocial and daily needs, including healthcare, nutritional assistance, hygiene supplies, and referrals to transitional or permanent supportive housing and other relevant service providers, such as primary care physicians, and healthcare teams.\n Perform crisis intervention as necessary.\n Establish and maintain confidential case files for all participants and review required statistical reports for program management and evaluation purposes.\n Maintain communication with external agencies involved in client care.\n Promote awareness and understanding of monthly health promotion topics and materials.\n Accompany clients to medical appointments and coordinate transportation as needed.\n Manage a caseload of up to 30-35 ECM members, unless instructed otherwise by senior management within policy guidelines.\n Prepare for and participate in individual and group supervision sessions.\n Submit daily End of Shift (EOS) reports to document performance metrics.\n Compile and submit monthly tally sheets.\n Documentation:\n Responsible for accurately recording all client interactions and content updates within Illumination Health + Home’s Electronic Medical Record (EMR), in accordance with organizational standards and contractual obligations. Responsibilities include:\n Progressively documenting all aspects of the client’s care plan, including achieved goals and upcoming objectives\n Recording engagement levels, such as the frequency and duration of client encounters\n Documenting evaluative client case details that inform decisions regarding referrals to alternative resources\n Recording obtained client documentation, including vitals, insurance cards, SSI award letters, and other relevant records\n Noting client disengagement and reintegration activities\n Maintaining awareness of services offered by other providers in the network\n Upholding strict confidentiality in compliance with agency policies\n Managing client information, scheduling, files, and documentation materials\n Tracking attendance at medical appointments and patient navigation sessions, and initiating outreach or follow-up procedures for missed appointments as necessary\n Mission Support:\n Uphold and exemplify Illumination Health + Home’s mission and core values through respectful and harmonious interactions with colleagues and management.\n Demonstrate the ability to quickly learn new skills and procedures, approaching changes with a positive and adaptable attitude.\n Contribute positively to the organization by being a dependable team member and showing respect to clients and all workplace stakeholders.\n Act with integrity, transparency, accountability, respect, and responsibility in all professional activities. Consistently display enthusiasm and dedication in representing Illumination Health + Home.\n Maintain openness, honesty, and accountability in interactions with colleagues, volunteers, donors, and others associated with the organization.\n Always protect the confidentiality of sensitive work-related information and materials.\n Take personal responsibility and ownership for the performance of assigned duties.\n Provide support to volunteers as needed, including supervision responsibilities when applicable.\n Preferred Experience/Minimum Qualifications\n Required:\n Bachelor’s degree in social services, Healthcare, or related field; or equivalent combination of training and experience.\n Experience in homeless services, case management, and mental health support\n Possessing a valid California driver's license required to operate the company's vehicle for travel to multiple locations on occasions with clients\n Must be familiar with VI-SPDAT if applicable\n Knowledge of resources available in corresponding counties\n Preferred:\n Bilingual in English and Spanish.\n Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Calendar, etc.)\n At least 1 year of experience working with at risk/unhoused individuals\n Experience in non-profit housing and/or housing for people with disabilities and chronic health conditions.\n Benefits :\n Medical Insurance funded u by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan\n Dental and Vision Insurance\n Life, AD&D and LTD Insurance funded 100% by Illumination Health + Home\n Employee Assistance Program\n Professional Development Reimbursement\n 401K with Company Matching\n 10 days vacation PTO/year\n 6 days of sick pay/year\n Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans",
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      "description": "<h2 style=\"text-align:center;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><b><i>“Every person deserves compassion, dignity, and the safety of a place to call home.”</i></b></span></span></h2><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><i>Homelessness is the largest social and public health crisis in California. Illumination Health + Home is a growing non-profit organization dedicated towards disrupting the cycle of homelessness by providing targeted, interdisciplinary services in our recuperative care centers, emergency shelters, housing services and children's and family programs. IHH currently has 13+ facilities with 22+ micro-communities scattered across Orange County, Los Angeles County and the Inland Empire.</i><br><br><br><strong>Job Description </strong></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The Care Coordinator is a site-based, client-facing role within Care Management, responsible for identifying, engaging, assessing, enrolling, and advocating for specific populations on a regular basis. This individual serves as the primary point of contact for clients who are intermittently housed with Illumination Health + Home. The Care Coordinator establishes strong relationships with clients to support their engagement in medical care, behavioral health services, and social support systems. </span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">This role adopts a holistic, non-clinical approach, emphasizing adherence to evidence-based practices, understanding client and service barriers, and considering social determinants of health. The Care Coordinator facilitates appropriate coordination of services for targeted populations, assisting clients in navigating healthcare systems, promoting preventative care, and collaborating closely with the client’s Care Team. </span></span></p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\">Pay range for this role is <strong>$23.00 - $27.00</strong> per hour. </span></span></span></span><strong>Monday - Friday.</strong><br><br><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#000000;\"><strong>Responsibilities</strong></span></span></span></span><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Client Needs:   </span></span></p><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provide comprehensive case management by assessing client needs, developing individualized treatment plans, monitoring progress, supporting clients, making appropriate referrals, and conducting follow-up on weekly goals and action steps.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Complete care plans and maintain accurate documentation within Electronic Health Records (EHR) and client databases (e.g., HMIS, Champ, or Health Plan programs, if applicable) using SMART format where appropriate.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Collaborate with other departments by attending weekly meetings to evaluate program effectiveness, discuss client progress, and develop strategies to meet clients' needs and enhance treatment plans.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Connect clients to resources that support their psychosocial and daily needs, including healthcare, nutritional assistance, hygiene supplies, and referrals to transitional or permanent supportive housing and other relevant service providers, such as primary care physicians, and healthcare teams.</span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Perform crisis intervention as necessary.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Establish and maintain confidential case files for all participants and review required statistical reports for program management and evaluation purposes.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain communication with external agencies involved in client care.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Promote awareness and understanding of monthly health promotion topics and materials.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Accompany clients to medical appointments and coordinate transportation as needed.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Manage a caseload of up to 30-35 ECM members, unless instructed otherwise by senior management within policy guidelines.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Prepare for and participate in individual and group supervision sessions.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Submit daily End of Shift (EOS) reports to document performance metrics.   </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Compile and submit monthly tally sheets. </span></span></p></li></ul><div style=\"text-align:left;margin-left:8px;\"><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Documentation:</span></span></p><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Responsible for accurately recording all client interactions and content updates within Illumination Health + Home’s Electronic Medical Record (EMR), in accordance with organizational standards and contractual obligations. Responsibilities include: </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Progressively documenting all aspects of the client’s care plan, including achieved goals and upcoming objectives </span></span></p></li><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Recording engagement levels, such as the frequency and duration of client encounters </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Documenting evaluative client case details that inform decisions regarding referrals to alternative resources </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Recording obtained client documentation, including vitals, insurance cards, SSI award letters, and other relevant records </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Noting client disengagement and reintegration activities </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintaining awareness of services offered by other providers in the network </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Upholding strict confidentiality in compliance with agency policies </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Managing client information, scheduling, files, and documentation materials </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Tracking attendance at medical appointments and patient navigation sessions, and initiating outreach or follow-up procedures for missed appointments as necessary </span></span></p></li></ul><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Mission Support:  </span></span></p><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Uphold and exemplify Illumination Health + Home’s mission and core values through respectful and harmonious interactions with colleagues and management.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Demonstrate the ability to quickly learn new skills and procedures, approaching changes with a positive and adaptable attitude.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Contribute positively to the organization by being a dependable team member and showing respect to clients and all workplace stakeholders.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Act with integrity, transparency, accountability, respect, and responsibility in all professional activities. Consistently display enthusiasm and dedication in representing Illumination Health + Home.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Maintain openness, honesty, and accountability in interactions with colleagues, volunteers, donors, and others associated with the organization.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Always protect the confidentiality of sensitive work-related information and materials.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Take personal responsibility and ownership for the performance of assigned duties.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provide support to volunteers as needed, including supervision responsibilities when applicable. </span></span></p></li></ul></div><div style=\"text-align:left;margin-left:8px;\"><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Preferred Experience/Minimum Qualifications</strong></span></span></p><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Required: </span></span></p><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bachelor’s degree in social services, Healthcare, or related field; or equivalent combination of training and experience.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience in homeless services, case management, and mental health support   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Possessing a valid California driver's license required to operate the company's vehicle for travel to multiple locations on occasions with clients  </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Must be familiar with VI-SPDAT if applicable   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Knowledge of resources available in corresponding counties </span></span></p></li></ul><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Preferred: </span></span></p><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Bilingual in English and Spanish.   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Calendar, etc.)   </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">At least 1 year of experience working with at risk/unhoused individuals </span></span></p></li></ul><ul><li><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Experience in non-profit housing and/or housing for people with disabilities and chronic health conditions.   </span></span></p></li></ul><div style=\"text-align:justify;margin-left:8px;\"></div><p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Benefits</strong>:</span></span></p><ul><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Medical Insurance funded u by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Dental and Vision Insurance</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Life, AD&D and LTD Insurance funded 100% by Illumination Health + Home </span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Employee Assistance Program</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Professional Development Reimbursement</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">401K with Company Matching</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">10 days vacation PTO/year</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">6 days of sick pay/year</span></span></li><li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans</span></span></li></ul><p></p></div>",
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