Specialist, Guest Service

{
  "content_hash": "5d4389829654b4a7983d612362c2ec1d96b6f73c4e43c21a31a90a53c64545fe",
  "source_hash": "7a62986e512a6c62dd86f21e6a1fed18db6d69140cafe90f04478ab8511be3ac",
  "last_changed_at": "2026-06-06T11:24:05.850Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Stillwater, MN, United States",
    "city": "Stillwater",
    "region": "MN",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T11:24:05.821Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Stillwater, MN, United States",
      "city": "Stillwater",
      "region": "MN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "Id": "119846",
    "Title": "Specialist, Guest Service",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Patient Services",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": null,
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": "Employee",
    "GeographyId": 300000009089330,
    "JobFamilyId": 300000028217739,
    "JobFunction": "Patient Care Operations",
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": "Lakeview Hospital, HealthPartners Enterprise",
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": null,
        "Region1": null,
        "Region2": null,
        "Region3": null,
        "Building": null,
        "Latitude": "45.05184",
        "Longitude": "-92.83225",
        "LocationId": 300000014423458,
        "PostalCode": null,
        "TownOrCity": null,
        "AddressLine1": null,
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Lakeview Hospital"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300001128364480,
    "WorkplaceType": "",
    "BusinessUnitId": 300000009056925,
    "OrganizationId": 300000133247834,
    "GeographyNodeId": 100010031414326,
    "JobFunctionCode": "HP_JFC_12",
    "LegalEmployerId": 300000013137167,
    "PrimaryLocation": "Stillwater, MN, United States",
    "RequisitionType": "All Other Positions",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "4 FTE, 16 hours weekly, 7A-3P EVERY SATURDAY AND SUNDAY",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [
      {
        "Value": "7A-3P EVERY SATURDAY AND SUNDAY",
        "Prompt": "Work Schedule",
        "ControlType": "TextArea",
        "SequenceNumber": 1
      },
      {
        "Value": "16 hrs weekly / .4 FTE",
        "Prompt": "Hours Per Week/FTE",
        "ControlType": "SingleChoiceList",
        "SequenceNumber": 2
      },
      {
        "Value": "Per Diem",
        "Prompt": "Job Shift",
        "ControlType": "SingleChoiceList",
        "SequenceNumber": 6
      },
      {
        "Value": "Part-time regular",
        "Prompt": "Position Type",
        "ControlType": "SingleChoiceList",
        "SequenceNumber": 7
      },
      {
        "Value": "Customer Service",
        "Prompt": "Job Category",
        "ControlType": "SingleChoiceList",
        "SequenceNumber": 11
      },
      {
        "Value": "EVS MGMT Rollup",
        "Prompt": "Department",
        "ControlType": "SingleChoiceList",
        "SequenceNumber": 12
      },
      {
        "Value": "$17.38 - $26.06 hourly",
        "Prompt": "Pay Range",
        "ControlType": "TextArea",
        "SequenceNumber": 13
      },
      {
        "Value": "Compensation is based on the level and requirements of the role. Pay within our ranges may also be determined by education, experience, knowledge, skills, location, and abilities as well as internal equity.  Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).",
        "Prompt": "Pay Range Statement",
        "ControlType": "TextArea",
        "SequenceNumber": 14
      },
      {
        "Value": "Non-Exempt",
        "Prompt": "Overtime Eligibility Status",
        "ControlType": "TextArea",
        "SequenceNumber": 15
      }
    ],
    "ApplyWhenNotPostedFlag": null,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<p style=\"margin-bottom: 0in;\"><span style=\"font-size: 10.5pt; line-height: 115%;\">Ensures the efficient flow of 24-hour communications by processing calls through Lakeview Hospital, monitoring the duress alarms for Stillwater HealthPartners clinic on Curve Crest and Lakeview hospital while providing a professional and courteous service. This position continually monitors all safety equipment, alarms, and security cameras. The Guest Service Specialist acts as a liaison between the hospital and security guards via cell phone and two-way radio and will maintain the security process which includes visitors after hours screening, and overhead announcements</span></p><p style=\"margin-bottom: 0in;\"><span style=\"font-size: 10.5pt; line-height: 115%;\">While working at the front desk, their main responsibilities are to proactively meet, greet, and provide a warm welcome to every patient, guest, and team member who enters or leaves our facility.&nbsp; They work collaboratively with volunteers and the communication desk to provide way finding assistance, as well as, providing wheelchair escort for patients and visitors anywhere in the facility. In addition to their core duties, they provide support to various team members as time allows.&nbsp;</span></p><p style=\"margin-bottom: 0in;\"><span style=\"font-size: 10.5pt; line-height: 115%;\">Additional Functions:&nbsp;</span></p><p style=\"margin-bottom: 0in; margin-left: 40px;\"><span style=\"font-size: 10.5pt; line-height: 115%;\">•&nbsp;Keep track of those waiting for rides and check on them to make sure everything is ok, and they are comfortable.&nbsp;</span></p><p style=\"margin-bottom: 0in; margin-left: 40px;\"><span style=\"font-size: 10.5pt; line-height: 115%;\">•&nbsp;Provide travel arrangements for guests, visitors, and staff as requested.&nbsp;</span></p><p style=\"margin-bottom: 0in; margin-left: 40px;\"><span style=\"font-size: 10.5pt; line-height: 115%;\">•&nbsp;Report facility maintenance and safety concerns to facilities and/or environmental services.&nbsp;</span></p><p style=\"margin-bottom: 0in;\"><span style=\"font-size: 10.5pt; line-height: 115%;\">Anticipate potential needs of patients and provide unexpected levels of care and service</span></p><p style=\"margin-bottom: 0in;\"><span style=\"font-size: 10.5pt; line-height: 115%;\">This position is located both at the hospital front desk and down in the communications booth as outlined above</span></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"font-size: 10.5pt; line-height: 115%;\"><strong>Work Schedule: .</strong>4 FTE, 16 hours weekly, 7A-3P EVERY SATURDAY AND SUNDAY</span></p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"font-size: 10.5pt; line-height: 115%;\"><strong><u>Required Qualifications:</u></strong></span></p><ul style=\"list-style-type: disc;\"><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 10.5pt; line-height: 115%;\">High School Diploma or equivalent</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 10.5pt; line-height: 115%;\">Ability to multi-task and handle multiple priorities within time constraints</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 10.5pt; line-height: 115%;\">Strong written and verbal communication skills</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 10.5pt; line-height: 115%;\">Ability to adhere to privacy and confidentiality laws, policies, and procedures</span></li><li style=\"margin-bottom: 0in;\"><span style=\"font-size: 10.5pt; line-height: 115%;\">Proficient in using MS Word and Excel</span></li></ul><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\"><span style=\"font-size: 10.5pt; line-height: 115%;\"><strong><u>Preferred Qualifications:</u></strong></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-size: 10.5pt; line-height: 115%;\">Knowledge in specific hospital software programs such as Epic</span></li></ul><p style=\"margin: 0in 0in 0in 0.5in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0in;\">&nbsp;</p>",
    "ObjectVerNumberProfile": null,
    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "<p class=\"MsoNormal\">At HealthPartners we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work.</p>\n<p class=\"MsoNormal\">We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.</p>\n<p class=\"MsoNormal\">At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.</p>\n<p class=\"MsoNormal\"><b>Benefits Designed to Support Your Total Health<br/></b>As a HealthPartners colleague, we’re committed to nurturing your diverse talents, valuing your dedication, and supporting your work-life balance. We offer a comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. Our goal is to help you thrive physically, mentally, emotionally, and financially, so you can continue delivering exceptional care.</p>\n<p class=\"MsoNormal\">Join us in our mission to improve the health and well-being of our patients, members, and communities.</p>\n<p class=\"MsoNormal\"></p>\n<p class=\"MsoNormal\">We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.</p>",
    "ExternalPostedStartDate": "2026-05-28T19:52:37+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "45.05745",
        "Longitude": "-92.8109",
        "CountryCode": "US",
        "GeographyId": 300000009089330,
        "GeographyNodeId": 100010031414326
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "119846",
    "Title": "Specialist, Guest Service",
    "JobType": null,
    "Distance": 1779926400000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 5,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-05-28",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000009089330,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": null,
        "Region1": null,
        "Region2": null,
        "Region3": null,
        "Building": null,
        "Latitude": 45.05184,
        "Longitude": -92.83225,
        "LocationId": 300000014423458,
        "PostalCode": null,
        "TownOrCity": null,
        "AddressLine1": null,
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Lakeview Hospital"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "",
    "BusinessUnitId": 300000009056925,
    "OrganizationId": 300000133247834,
    "PostingEndDate": null,
    "LegalEmployerId": 300000013137167,
    "PrimaryLocation": "Stillwater, MN, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "4 FTE, 16 hours weekly, 7A-3P EVERY SATURDAY AND SUNDAY",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://fa-etnv-saasfaprod1.fa.ocs.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%22119846%22,siteNumber=CX_5",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 11111
  },
  "detail_errors": []
}