Cloud Operation Center Engineer - Bilingual in Korean

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          "text": "<p>Roles &amp; Responsibilities</p><p>1. Firewall Operations &amp; Troubleshooting</p><ul><li>Create, modify, and manage Palo Alto firewall policies</li><li>Review traffic logs and validate firewall policy changes</li><li>Perform network troubleshooting using packet capture / traffic dumps</li><li>Diagnose issues based on NAT, security policies, and session states</li></ul><p>2. Load Balancer Operations</p><ul><li>Configure and manage Citrix ADC VPX-based load balancers (LB/CLB)</li><li>Manage VIPs, services, service groups, and health checks</li><li>Resolve LB incidents such as backend server failures and connection issues</li><li>Analyze logs using nstrace, tcpdump, and related tools</li></ul><p>3. OpenStack Private Cloud Operations</p><ul><li>Provision, deploy, and manage OpenStack instances</li><li>Manage volumes, shared volumes, networks, and security groups</li><li>Troubleshoot instance boot failures, network issues, and volume attachment problems</li><li>Support compute node failures and live migration operations</li></ul><p>4. Server Operations &amp; Vendor Support</p><ul><li>Operate Dell servers used as OpenStack compute nodes</li><li>Monitor server health via iDRAC and perform basic maintenance</li><li>Handle hardware failures and coordinate with Dell support</li><li>Support hardware replacement and vendor service activities</li></ul><p>5. Storage Operations</p><ul><li>Manage NetApp ONTAP storage systems</li><li>Monitor nodes, SVMs, volumes, and aggregates</li><li>Analyze performance metrics such as latency, IOPS, and throughput</li><li>Respond to storage incidents and performance degradation issues</li></ul><p>6. Linux OS Operations</p><ul><li>Perform Linux system administration and incident troubleshooting</li><li>Handle root password changes, mount issues, repository issues, etc.</li><li>Resolve boot failures, filesystem issues, and network interface problems</li><li>Analyze system logs and systemd service issues</li></ul><p>7. Monitoring &amp; Observability</p><ul><li>Operate monitoring platforms such as Zabbix, Grafana, and Prometheus</li><li>Monitor servers, networks, storage, OpenStack, LB, and firewall systems</li><li>Manage alerts, dashboards, metrics, and triggers</li><li>Perform root cause analysis using logs, metrics, and alerts</li></ul><p>8. Automation &amp; Operational Improvement</p><ul><li>Automate deployments and updates using Ansible</li><li>Automate repetitive operational tasks</li><li>Build workflow automation using Microsoft Teams / Power Automate</li><li>Automate alerts, reporting, approval, and request workflows</li><li>Develop scripts using Python, Shell, or PowerShell</li><li>Leverage AI coding tools for scripting, log analysis, and documentation</li></ul><p>&#xa0;</p><ul></ul>",
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          "text": "<p>&#xa0;</p><ul><li>Experience in Linux OS administration and troubleshooting</li><li>Understanding of TCP/IP, routing, NAT, and firewall policies</li><li>Hands-on experience with Palo Alto or similar firewalls</li><li>Experience with Citrix ADC VPX or similar load balancers</li><li>Experience with OpenStack or private cloud environments</li><li>Experience with NetApp ONTAP or enterprise storage systems</li><li>Experience with Dell servers and iDRAC-based operations</li><li>Packet capture / traffic dump troubleshooting experience</li><li>Experience with Ansible or scripting for automation</li><li>Ability to perform root cause analysis using logs, metrics, and network data</li></ul><p>&#xa0;</p><p>Preferred Qualifications</p><ul><li>Experience with Zabbix, Grafana, or Prometheus</li><li>OpenStack component experience (Nova, Neutron, Cinder, Glance)</li><li>NetApp ONTAP CLI and performance tuning experience</li><li>Citrix ADC nstrace / tcpdump troubleshooting experience</li><li>Microsoft Teams / Power Automate workflow automation experience</li><li>Scripting skills in Python, Shell, or PowerShell</li><li>Understanding of REST API, Webhook, JSON, YAML</li><li>Git-based version control experience</li><li>Experience with AI-assisted development tools (ChatGPT, Copilot, etc.)</li><li>Experience using AI for RCA, log analysis, and automation</li></ul><p>Key Skills</p><p>OpenStack, Palo Alto Firewall, Citrix ADC VPX, NetApp ONTAP, Dell Server/iDRAC, Linux Administration, Monitoring (Zabbix/Grafana/Prometheus), Ansible, Automation Tools, Python/Shell/PowerShell, TCP/IP Networking, Packet Analysis, Incident Troubleshooting, Vendor Coordination, AI-assisted Operations</p>",
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          "text": "<p><strong>Cloud Operation Center Engineer R&amp;R (Onsite / Full-Time)</strong></p><p><strong>Bilingual in Korean MUST!</strong></p><p><strong>Salary:</strong> $70K+ jr / $90K mid + DOE (open to negotiation)</p><p><strong>Position Overview</strong></p><p>The Cloud Operation Center Engineer is responsible for operating and supporting Private Cloud infrastructure, including Network, Firewall, Load Balancer, Storage, Linux OS, and Monitoring systems.</p><p>This role focuses on ensuring stable operations of an OpenStack-based Private Cloud environment, performing infrastructure incident analysis, vendor support coordination, monitoring improvements, and automation initiatives.</p><ul></ul><p>&#xa0;</p><ul></ul><ul></ul>",
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