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Operations Director - FamilyMatters

C2FA1A1C41EB8516ACBDB6F00877562B · King Of Prussia, PA 19406; 2004 Renaissance Blvd., King Of Prussia, PA, 19406, USA · Active · $100,000–$300,000 / day · Paycom ATS

Job facts

FieldValue
CompanyC2FA1A1C41EB8516ACBDB6F00877562B
TitleOperations Director - FamilyMatters
Normalized title-
Department / team-
LocationKing Of Prussia, PA, United States
Work model-
Employment type-
Salary$100,000–$300,000 / day
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-04-10 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

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Linked records

CompanyC2FA1A1C41EB8516ACBDB6F00877562B
Sourcedb49e891-63b5-4bf5-b77d-1a690cdf9347
ATS providerPaycom ATS

Description

Description Position Summary This role is responsible for the day-to-day operations of the FamilyMatters office, ensuring that service delivery, financial stewardship, facilities management, and regulatory compliance all operate smoothly and in alignment with JAFCO's mission, policies, and standards. The Operations Director frees the Executive Director to focus on external leadership, fundraising, and strategic relationships by providing rigorous internal management across all operational functions.  The Operations Director also supports community engagement and fundraising initiatives by helping to position FamilyMatters as a visible and trusted resource within the community.  This position works closely with the Executive Director, Clinical Supervisor, Director of Development, JAFCO's central operations and accounting teams, and the FamilyMatters Board of Trustees. Role and Responsibilities Job responsibilities include, but are not limited to, the following; Day-to-Day Operations Management Provide oversight and coordination for all day-to-day operational functions at the FamilyMatters office, ensuring service delivery is performed in alignment with agency mission, policy and procedure, safety standards, and ethical standards Ensure physical facilities are functional, safe, clean, and operational at all times; coordinate maintenance, repairs, and vendor relationships Serve as the primary point of accountability for compliance with agency operational policies, PA and NJ regulatory requirements, and applicable licensing standards Oversee office systems, technology, equipment, and supplies to ensure staff have the tools needed to do their work effectively Report on all safety-related incidents as required and ensure proper documentation and follow-up Financial Management & Reporting Monitor that all programs are operating within annual budgetary guidelines; identify variances and take or recommend corrective action to stay within budget Collaborate with JAFCO's accounting office to ensure financial information is up-to-date and accurate Prepare regular operational and financial reporting for the Executive Director and the FamilyMatters Board of Trustees, covering program status, budget performance, operational needs, and key metrics Support the Executive Director in budget development and long-range financial planning Program Operations & Compliance Collaborate with the Executive Director and Clinical Supervisor in the development and implementation of new FamilyMatters programming, ensuring operational infrastructure is in place to support program launches Coordinate internal and external research and evaluation efforts to track program effectiveness, impact, and client satisfaction; prepare related reports for leadership and funders Ensure services and funding relationships are robust enough to meet or exceed strategic goals and objectives Support the Director of Grants and Partnerships in tracking grant deliverables, reporting deadlines, and compliance requirements Partner with the Director of Development on event logistics, donor data management, and operational support for fundraising activity Any other reasonable duties assigned by supervisor Development & Community Partnerships Support community engagement initiatives by representing FamilyMatters at local events, networking opportunities, and strategic partnership meetings to enhance program visibility and community relationships Collaborate with the Executive Director and Director of Development to identify operational opportunities that support fundraising efforts, including site visits, donor tours, and community-based initiatives Serve as an organizational ambassador, fostering relationships with community stakeholders, service providers, and partner agencies to strengthen referral networks and community presence Qualifications Competencies Organizational leadership and operational systems thinking Financial management and budget oversight Project and construction management Human resources and staff supervision Professionalism, critical thinking, teamwork, and discretion Strong written and verbal communication skills Technology proficiency including Microsoft Word, Excel, and database/operations systems Cultural competence and a commitment to FamilyMatters' values of equity and barrier-free service Qualifications and Education Requirements Bachelor's degree required; master's degree in business administration, nonprofit management, public administration, or a related field preferred Minimum of five years of experience in an operations or organizational management role, preferably in a nonprofit or human services setting Demonstrated experience supervising staff and managing organizational operations Experience managing facility projects, renovations, or relocations strongly preferred Strong financial management skills, including budget monitoring and reporting Excellent written and verbal communication skills and proficiency in Microsoft Word and Excel Available to work a flexible schedule, including occasional evenings and weekends, and to be available for operational emergencies Valid driver's license and clean driving record First Aid and CPR certification (training provided) Strongly prefer maintaining Bodily Injury Liability insurance of $100,000 per claim / $300,000 per incident on personal automobile EOE

Full job record

Job ID6cd8e29fd27d66bdfba87947a8d00f4008673807
Org IDd9ffb0bf-f91f-4a30-984c-f76dbbd8c36b
Source IDdb49e891-63b5-4bf5-b77d-1a690cdf9347
Board IDdb49e891-63b5-4bf5-b77d-1a690cdf9347
Providerpaycom
Provider Job Key599628
TitleOperations Director - FamilyMatters
Normalized Title—
Statusactive
Activeyes
Location TextKing Of Prussia, PA 19406; 2004 Renaissance Blvd., King Of Prussia, PA, 19406, USA
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionPA
CityKing Of Prussia
Salary RawDescription Position Summary This role is responsible for the day-to-day operations of the FamilyMatters office, ensuring that service delivery, financial stewardship, facilities management, and regulatory compliance all operate smoothly and in alignment with JAFCO's mission, policies, and standards. The Operations Director frees the Executive Director to focus on external leadership, fundraising, and strategic relationships by providing rigorous internal management across all operational functions.  The Operations Director also supports community engagement and fundraising initiatives by helping to position FamilyMatters as a visible and trusted resource within the community.  This position works closely with the Executive Director, Clinical Supervisor, Director of Development, JAFCO's central operations and accounting teams, and the FamilyMatters Board of Trustees. Role and Responsibilities Job responsibilities include, but are not limited to, the following; Day-to-Day Operations Management Provide oversight and coordination for all day-to-day operational functions at the FamilyMatters office, ensuring service delivery is performed in alignment with agency mission, policy and procedure, safety standards, and ethical standards Ensure physical facilities are functional, safe, clean, and operational at all times; coordinate maintenance, repairs, and vendor relationships Serve as the primary point of accountability for compliance with agency operational policies, PA and NJ regulatory requirements, and applicable licensing standards Oversee office systems, technology, equipment, and supplies to ensure staff have the tools needed to do their work effectively Report on all safety-related incidents as required and ensure proper documentation and follow-up Financial Management & Reporting Monitor that all programs are operating within annual budgetary guidelines; identify variances and take or recommend corrective action to stay within budget Collaborate with JAFCO's accounting office to ensure financial information is up-to-date and accurate Prepare regular operational and financial reporting for the Executive Director and the FamilyMatters Board of Trustees, covering program status, budget performance, operational needs, and key metrics Support the Executive Director in budget development and long-range financial planning Program Operations & Compliance Collaborate with the Executive Director and Clinical Supervisor in the development and implementation of new FamilyMatters programming, ensuring operational infrastructure is in place to support program launches Coordinate internal and external research and evaluation efforts to track program effectiveness, impact, and client satisfaction; prepare related reports for leadership and funders Ensure services and funding relationships are robust enough to meet or exceed strategic goals and objectives Support the Director of Grants and Partnerships in tracking grant deliverables, reporting deadlines, and compliance requirements Partner with the Director of Development on event logistics, donor data management, and operational support for fundraising activity Any other reasonable duties assigned by supervisor Development & Community Partnerships Support community engagement initiatives by representing FamilyMatters at local events, networking opportunities, and strategic partnership meetings to enhance program visibility and community relationships Collaborate with the Executive Director and Director of Development to identify operational opportunities that support fundraising efforts, including site visits, donor tours, and community-based initiatives Serve as an organizational ambassador, fostering relationships with community stakeholders, service providers, and partner agencies to strengthen referral networks and community presence Qualifications Competencies Organizational leadership and operational systems thinking Financial management and budget oversight Project and construction management Human resources and staff supervision Professionalism, critical thinking, teamwork, and discretion Strong written and verbal communication skills Technology proficiency including Microsoft Word, Excel, and database/operations systems Cultural competence and a commitment to FamilyMatters' values of equity and barrier-free service Qualifications and Education Requirements Bachelor's degree required; master's degree in business administration, nonprofit management, public administration, or a related field preferred Minimum of five years of experience in an operations or organizational management role, preferably in a nonprofit or human services setting Demonstrated experience supervising staff and managing organizational operations Experience managing facility projects, renovations, or relocations strongly preferred Strong financial management skills, including budget monitoring and reporting Excellent written and verbal communication skills and proficiency in Microsoft Word and Excel Available to work a flexible schedule, including occasional evenings and weekends, and to be available for operational emergencies Valid driver's license and clean driving record First Aid and CPR certification (training provided) Strongly prefer maintaining Bodily Injury Liability insurance of $100,000 per claim / $300,000 per incident on personal automobile EOE
Salary Min100,000
Salary Max300,000
Salary CurrencyUSD
Salary Periodday
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=599628&clientkey=C2FA1A1C41EB8516ACBDB6F00877562B
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=599628&clientkey=C2FA1A1C41EB8516ACBDB6F00877562B
First Seen At2026-05-31 19:07:17Z
Last Seen At2026-06-06 09:58:14Z
Last Checked At2026-06-06 09:58:14Z
Last Changed At2026-05-31 19:07:17Z
Inactive At—
Source Posted At2026-04-10 00:00:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=C2FA1A1C41EB8516ACBDB6F00877562B/date=2026-06-06/2026-06-06T09-58-13-275Z-916cf3da4ac3367841b40a9e1097949ddf8ca4d4a8c9392bd0e7bd9c4c1f94ca.json
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coordinate maintenance, repairs, and vendor relationships</span></span></li>\n\t<li style=\"margin-top:3px;margin-bottom:3px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Serve as the primary point of accountability for compliance with agency operational policies, PA and NJ regulatory requirements, and applicable licensing standards</span></span></li>\n\t<li style=\"margin-top:3px;margin-bottom:3px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Oversee office systems, technology, equipment, and supplies to ensure staff have the tools needed to do their work effectively</span></span></li>\n\t<li style=\"margin-top:3px;margin-bottom:3px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Report on all safety-related incidents as required and ensure proper documentation and follow-up</span></span></li>\n</ul>\n\n<p style=\"margin-top:4px;margin-bottom:1px;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><b><span style=\"color:#222222;\">Financial Management &amp; 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Compliance</span></b></span></span></p>\n\n<ul style=\"margin-top:3px;margin-bottom:3px;\">\n\t<li style=\"margin-top:3px;margin-bottom:3px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Collaborate with the Executive Director and Clinical Supervisor in the development and implementation of new FamilyMatters programming, ensuring operational infrastructure is in place to support program launches</span></span></li>\n\t<li style=\"margin-top:3px;margin-bottom:3px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Coordinate internal and external research and evaluation efforts to track program effectiveness, impact, and client satisfaction; prepare related reports for leadership and funders</span></span></li>\n\t<li style=\"margin-top:3px;margin-bottom:3px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Ensure services and funding relationships are robust enough to meet or exceed strategic goals and objectives</span></span></li>\n\t<li style=\"margin-top:3px;margin-bottom:3px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Support the Director of Grants and Partnerships in tracking grant deliverables, reporting deadlines, and compliance requirements</span></span></li>\n\t<li style=\"margin-top:3px;margin-bottom:3px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Partner with the Director of Development on event logistics, donor data management, and operational support for fundraising activity</span></span></li>\n\t<li style=\"margin-top:3px;margin-bottom:3px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\">Any other reasonable duties assigned by supervisor</span></span></li>\n</ul>\n\n<p style=\"margin-top:3px;margin-bottom:3px;text-align:justify;\"><span style=\"font-size:10pt;\"><span style=\"font-family:Arial, sans-serif;\"><b>Development &amp; 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The Operations Director frees the Executive Director to focus on external leadership, fundraising, and strategic relationships by providing rigorous internal management across all operational functions. The Operations Director also supports community engagement and fundraising initiatives by helping to position FamilyMatters as a visible and trusted resource within the community. This position works closely with the Executive Director, Clinical Supervisor, Director of Development, JAFCO's central operations and accounting teams, and the FamilyMatters Board of Trustees.\\n\\n\\nRole and Responsibilities\\n\\n\\nJob responsibilities include, but are not limited to, the following;\\n\\n \\n\\nDay-to-Day Operations Management\\n\\n\\n\\tProvide oversight and coordination for all day-to-day operational functions at the FamilyMatters office, ensuring service delivery is performed in alignment with agency mission, policy and procedure, safety standards, and ethical standards\\n\\tEnsure physical facilities are functional, safe, clean, and operational at all times; coordinate maintenance, repairs, and vendor relationships\\n\\tServe as the primary point of accountability for compliance with agency operational policies, PA and NJ regulatory requirements, and applicable licensing standards\\n\\tOversee office systems, technology, equipment, and supplies to ensure staff have the tools needed to do their work effectively\\n\\tReport on all safety-related incidents as required and ensure proper documentation and follow-up\\n\\n\\nFinancial Management &amp; Reporting\\n\\n\\n\\tMonitor that all programs are operating within annual budgetary guidelines; identify variances and take or recommend corrective action to stay within budget\\n\\tCollaborate with JAFCO's accounting office to ensure financial information is up-to-date and accurate\\n\\tPrepare regular operational and financial reporting for the Executive Director and the FamilyMatters Board of Trustees, covering program status, budget performance, operational needs, and key metrics\\n\\tSupport the Executive Director in budget development and long-range financial planning\\n\\n\\nProgram Operations &amp; Compliance\\n\\n\\n\\tCollaborate with the Executive Director and Clinical Supervisor in the development and implementation of new FamilyMatters programming, ensuring operational infrastructure is in place to support program launches\\n\\tCoordinate internal and external research and evaluation efforts to track program effectiveness, impact, and client satisfaction; prepare related reports for leadership and funders\\n\\tEnsure services and funding relationships are robust enough to meet or exceed strategic goals and objectives\\n\\tSupport the Director of Grants and Partnerships in tracking grant deliverables, reporting deadlines, and compliance requirements\\n\\tPartner with the Director of Development on event logistics, donor data management, and operational support for fundraising activity\\n\\tAny other reasonable duties assigned by supervisor\\n\\n\\nDevelopment &amp; Community Partnerships\\n\\n\\n\\tSupport community engagement initiatives by representing FamilyMatters at local events, networking opportunities, and strategic partnership meetings to enhance program visibility and community relationships \\n\\tCollaborate with the Executive Director and Director of Development to identify operational opportunities that support fundraising efforts, including site visits, donor tours, and community-based initiatives \\n\\tServe as an organizational ambassador, fostering relationships with community stakeholders, service providers, and partner agencies to strengthen referral networks and community presence\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"JAFCO\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=C2FA1A1C41EB8516ACBDB6F00877562B\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"2004 Renaissance Blvd.\",\"addressLocality\":\"King Of Prussia\",\"addressRegion\":\"PA\",\"postalCode\":19406,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\nCompetencies\\n\\n\\n\\n\\tOrganizational leadership and operational systems thinking\\n\\tFinancial management and budget oversight\\n\\tProject and construction management\\n\\tHuman resources and staff supervision\\n\\tProfessionalism, critical thinking, teamwork, and discretion\\n\\tStrong written and verbal communication skills\\n\\tTechnology proficiency including Microsoft Word, Excel, and database/operations systems\\n\\tCultural competence and a commitment to FamilyMatters' values of equity and barrier-free service\\n\\n\\n \\n\\nQualifications and Education Requirements\\n\\n\\n\\tBachelor's degree required; master's degree in business administration, nonprofit management, public administration, or a related field preferred\\n\\tMinimum of five years of experience in an operations or organizational management role, preferably in a nonprofit or human services setting\\n\\tDemonstrated experience supervising staff and managing organizational operations\\n\\tExperience managing facility projects, renovations, or relocations strongly preferred\\n\\tStrong financial management skills, including budget monitoring and reporting\\n\\tExcellent written and verbal communication skills and proficiency in Microsoft Word and Excel\\n\\tAvailable to work a flexible schedule, including occasional evenings and weekends, and to be available for operational emergencies\\n\\tValid driver's license and clean driving record\\n\\tFirst Aid and CPR certification (training provided)\\n\\tStrongly prefer maintaining Bodily Injury Liability insurance of $100,000 per claim / $300,000 per incident on personal automobile\\n\\n\\nEOE\",\"experienceRequirements\":\"\\nCompetencies\\n\\n\\n\\n\\tOrganizational leadership and operational systems thinking\\n\\tFinancial management and budget oversight\\n\\tProject and construction management\\n\\tHuman resources and staff supervision\\n\\tProfessionalism, critical thinking, teamwork, and discretion\\n\\tStrong written and verbal communication skills\\n\\tTechnology proficiency including Microsoft Word, Excel, and database/operations systems\\n\\tCultural competence and a commitment to FamilyMatters' values of equity and barrier-free service\\n\\n\\n \\n\\nQualifications and Education Requirements\\n\\n\\n\\tBachelor's degree required; master's degree in business administration, nonprofit management, public administration, or a related field preferred\\n\\tMinimum of five years of experience in an operations or organizational management role, preferably in a nonprofit or human services setting\\n\\tDemonstrated experience supervising staff and managing organizational operations\\n\\tExperience managing facility projects, renovations, or relocations strongly preferred\\n\\tStrong financial management skills, including budget monitoring and reporting\\n\\tExcellent written and verbal communication skills and proficiency in Microsoft Word and Excel\\n\\tAvailable to work a flexible schedule, including occasional evenings and weekends, and to be available for operational emergencies\\n\\tValid driver's license and clean driving record\\n\\tFirst Aid and CPR certification (training provided)\\n\\tStrongly prefer maintaining Bodily Injury Liability insurance of $100,000 per claim / $300,000 per incident on personal automobile\\n\\n\\nEOE\",\"validThrough\":\"-0001-11-30\"}",
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