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Assistant Front Office Manager

Accorhotel · Kohala Coast, Hawaii, United States · Active · $58,376–$65,673 / day · SmartRecruiters

Job facts

FieldValue
CompanyAccorhotel
TitleAssistant Front Office Manager
Normalized title-
Department / teamManagement
LocationKohala Coast, HI, United States
Work model-
Employment typeFull Time
Salary$58,376–$65,673 / day
Statusactive
ATS providerSmartRecruiters
Posted / first seen2026-05-31 / 2026-06-01
Changed / last seen2026-06-01 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from Accorhotel.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Kohala Coast.Open
Department jobsActive postings in Management.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyAccorhotel
Source2f9cc60c-6986-420e-bcf4-1b53298a3e97
ATS providerSmartRecruiters

Description

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive. Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor. Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i. What is in it for you: Premium preferred provider medical/drug/vision benefits at competitive prices. We put you first & value you with employer paid coverage for group life and accidental insurance coverage (1x annual salary) + Coverage is available for your ‘ohana!* We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program. Don’t just live in the moment – own your moment with 15 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately* Incentive Bonuses are available to inspire creativity & dedication to deliver exceptional experiences.  We go the extra mile by offering 50% discounts at hotel restaurants, 50% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls. We are globetrotters taking advantage of our Travel Program with unlimited employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)* Complimentary food & beverage on property Inspiring & engaging, as an Assistant Front Office Manager you will support Front Office, Royal Service, Fairmont Gold & Guest Services to ensure a seamless experience for all guests. What you will be doing: Lead and manage all aspects of the Rooms division to ensure all service standards are followed with friendly and engaging service. Oversee and support both Royal Service and Pre-Arrival operations , ensuring seamless coordination, efficient communication, and an elevated guest experience. Create a positive & engaging culture within the Front Office Department Assist in regular training, counseling and re-coaching to ensure consistency of service standards. Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests. Maximize rooms revenue through participating in yield management meetings and implementing supportive agreed upon revenue management strategies and practices Assist the Front Office Manager with administrative tasks including scheduling, projects and weekly trainings. Apply necessary precautions with regards to the hotel safety and hygiene standards (HACCP) Be well versed in hotel fire & life safety/emergency procedures Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Your experience and skills include: Previous leadership experience, required Proven ability to build and maintain good relationships with all stakeholders Ability to lead by example, belief in a strong team culture and sets the scene for high performance. Ability to focus attention on guest needs, remaining calm and courteous at all times Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage (‘Olelo Hawai’i/Ilocano/Tagalog) Ability to work cohesively and collaboratively as part of a team Detailed & service oriented with an eye for detail to be self-motivated and energetic. Recognized commitment to Guest Service and exceeding guest expectations Self-motivation and organizational skills with the initiative and ability to complete projects in a timely manner and proven ability to work under pressure An operational knowledge and proficiency in Property Management System (Opera) and Microsoft Office (Word, Excel, PowerPoint) Salary Range:  $58,376 - $65,673 USD Visa Requirements:  Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/ About Fairmont Hotels & Resorts:   At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits! Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS #LI-KK2 #AlohaOrchid

Full job record

Job ID6cad3c197df4b6f92ab1ba87029f80e96dffe6b4
Org ID17417f48-6837-4842-b093-8db625786ca9
Source ID2f9cc60c-6986-420e-bcf4-1b53298a3e97
Board ID2f9cc60c-6986-420e-bcf4-1b53298a3e97
Providersmartrecruiters
Provider Job Key744000129339599
TitleAssistant Front Office Manager
Normalized Title
Statusactive
Activeyes
Location TextKohala Coast, Hawaii, United States
DepartmentManagement
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionHI
CityKohala Coast
Salary RawExplore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive. Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor. Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i. What is in it for you: Premium preferred provider medical/drug/vision benefits at competitive prices. We put you first & value you with employer paid coverage for group life and accidental insurance coverage (1x annual salary) + Coverage is available for your ‘ohana!* We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program. Don’t just live in the moment – own your moment with 15 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately* Incentive Bonuses are available to inspire creativity & dedication to deliver exceptional experiences.  We go the extra mile by offering 50% discounts at hotel restaurants, 50% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls. We are globetrotters taking advantage of our Travel Program with unlimited employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)* Complimentary food & beverage on property Inspiring & engaging, as an Assistant Front Office Manager you will support Front Office, Royal Service, Fairmont Gold & Guest Services to ensure a seamless experience for all guests. What you will be doing: Lead and manage all aspects of the Rooms division to ensure all service standards are followed with friendly and engaging service. Oversee and support both Royal Service and Pre-Arrival operations , ensuring seamless coordination, efficient communication, and an elevated guest experience. Create a positive & engaging culture within the Front Office Department Assist in regular training, counseling and re-coaching to ensure consistency of service standards. Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests. Maximize rooms revenue through participating in yield management meetings and implementing supportive agreed upon revenue management strategies and practices Assist the Front Office Manager with administrative tasks including scheduling, projects and weekly trainings. Apply necessary precautions with regards to the hotel safety and hygiene standards (HACCP) Be well versed in hotel fire & life safety/emergency procedures Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the Management of the Hotel Your experience and skills include: Previous leadership experience, required Proven ability to build and maintain good relationships with all stakeholders Ability to lead by example, belief in a strong team culture and sets the scene for high performance. Ability to focus attention on guest needs, remaining calm and courteous at all times Excellent reading, writing and oral proficiency in English language Ability to speak other languages and basic understanding of local languages will be an advantage (‘Olelo Hawai’i/Ilocano/Tagalog) Ability to work cohesively and collaboratively as part of a team Detailed & service oriented with an eye for detail to be self-motivated and energetic. Recognized commitment to Guest Service and exceeding guest expectations Self-motivation and organizational skills with the initiative and ability to complete projects in a timely manner and proven ability to work under pressure An operational knowledge and proficiency in Property Management System (Opera) and Microsoft Office (Word, Excel, PowerPoint) Salary Range:  $58,376 - $65,673 USD Visa Requirements:  Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/ About Fairmont Hotels & Resorts:   At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits! Do what you love, care for the world, dare to challenge the status quo!  #BELIMITLESS #LI-KK2 #AlohaOrchid
Salary Min58,376
Salary Max65,673
Salary CurrencyUSD
Salary Periodday
Source URLhttps://jobs.smartrecruiters.com/AccorHotel/744000129339599-assistant-front-office-manager
Apply URLhttps://jobs.smartrecruiters.com/AccorHotel/744000129339599-assistant-front-office-manager?oga=true
First Seen At2026-06-01 10:18:56Z
Last Seen At2026-06-06 19:49:52Z
Last Checked At2026-06-06 19:49:52Z
Last Changed At2026-06-01 10:18:56Z
Inactive At
Source Posted At2026-05-31 18:58:50Z
Source Updated At
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Extensions
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  ],
  "defaultJobAd": true,
  "releasedDate": "2026-05-31T18:58:50.101Z",
  "detail_errors": [],
  "experienceLevel": {
    "id": "entry_level",
    "label": "Entry Level"
  },
  "typeOfEmployment": {
    "id": "permanent",
    "label": "Full-time"
  }
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/6cad3c197df4b6f92ab1ba87029f80e96dffe6b4?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/17417f48-6837-4842-b093-8db625786ca9JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/2f9cc60c-6986-420e-bcf4-1b53298a3e97JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/6cad3c197df4b6f92ab1ba87029f80e96dffe6b4/eventsJSON