Head of Product (Growth & Experience)

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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Are you ready to own the end-to-end player experience and drive growth in conversion, engagement, and retention?</span></p>\n<p><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">We are looking for a Head of Product (Growth &amp; Experience). You will own the end-to-end player experience across app and web, driving improvements in conversion, engagement, and retention. Ensure the product (iOS, Android, web) becomes a competitive advantage by translating growth insights into product improvements that increase LTV and marketing efficiency.</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">All you need is:</span></p>\n<ul>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience in product management, growth product, or UX-driven roles;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Strong understanding of conversion funnels and user behaviour;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Data-driven, comfortable with analytics and A/B testing;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience with mobile apps and web platforms;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to translate business goals into product features;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Experience in betting, gaming, fintech, or high-conversion consumer apps is a plus.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Your daily adventures will look like:</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">1. Product Ownership:</span></p>\n<ul>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Own app (iOS &amp; Android) and website experience;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Define and manage the product roadmap aligned with business and growth priorities;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Prioritise features based on impact on conversion, retention, and engagement;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ensure product features comply with regulatory requirements and responsible gaming standards.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">2. Funnel &amp; Conversion Optimisation:</span></p>\n<ul>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Improve key conversion steps: registration, KYC, first deposit;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Identify friction points and lead initiatives to improve user journey performance;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Work closely with Marketing to translate data into product improvements.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">3. Retention &amp; Engagement:</span></p>\n<ul>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Define and improve retention mechanics (gamification, user journeys, in-app engagement);</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Collaborate with Promo and CRM teams on feature-driven retention strategies;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Increase user frequency and long-term value (LTV).</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">4. Product Strategy &amp; Roadmap:</span></p>\n<ul>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Define product priorities based on user data, competitive benchmarking, and market trends;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ensure the product remains competitive vs leading operators in Portugal.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">5. Cross-Functional Collaboration:</span></p>\n<ul>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Work closely with Growth, Brand, Tech, and Country Manager;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Translate business needs into clear product requirements.</span></li>\n</ul>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">6. Delivery &amp; Execution:</span></p>\n<ul>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Own product backlog and prioritisation;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Work with tech teams and project managers to ensure timely delivery;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ensure features are delivered with clear success metrics.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Key KPIs:</span></p>\n<ul>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Conversion rates (registration → deposit);</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">App performance (install → activation → deposit);</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Retention and churn;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">User engagement (frequency, session depth);</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Contribution to LTV improvement.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">What This Role Is Not:</span></p>\n<ul>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Not a project manager;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Not a technical lead;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Not purely UX or design.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Why you will love working here:</span></p>\n<ul>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Competitive salary;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Dynamic, friendly and innovative work environment;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Career growth and professional development opportunities;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">Hybrid work model with flexibility.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">And this is how our interview process goes:</span></p>\n<ul>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">A 30-minute interview with a member of our HR team to get to know you and your experience;</span></li>\n<li><span style=\"color: rgb(81, 82, 87); font-family: arial, helvetica, sans-serif; font-size: 12pt\">A final 2-hour interview to gauge your fit with our culture and working style.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">Sounds interesting? Do not hesitate to apply or contact us if you have any questions!</span></p>",
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