Concessions Crew Leader

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    "description": "<p><span style=\"font-family:Aptos,sans-serif\"><strong>Division/Department</strong>: Concessions</span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>Job Title:</strong>&nbsp;Concessions Crew Lead </span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>Reports To:</strong>&nbsp;Concessions Manager</span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>Type of position:&nbsp;</strong>Non-Exempt/Hourly</span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>Employee Classification: </strong>Benefited<strong>&nbsp;</strong>Core (expected to work between 1560 and 2080 hours a year)</span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>Pay Range:&nbsp;</strong>$18-$21 plus tips</span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>Location:</strong>&nbsp;Durango, CO</span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>Job Summary:&nbsp;</strong>The Concessions Crew Lead assists the Concessions Manager in the training and supervising of all onboard concessions staff. This role is the primary point of contact for Concessionaires and Private Car Attendants when the Concessions Manager and Concessions and Retail Manager are not available. </span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>Benefits Offered:&nbsp;</strong>Durango &amp; Silverton Narrow Gauge Railroad offers a comprehensive Medical/Rx, Dental and Vision plan with company-funded H.S.A. (for qualified employees), along with a generous PTO plan and 401K with employer-match.</span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>Requirements</strong></span></p>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\">&nbsp;<strong>Essential Duties and Responsibilities:</strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Assists in car turnover.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Promptly reports disciplinary issues to upper management and holds team members accountable in their roles.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Promptly reports onboard issues relating to accounting, customer service, and guest experience.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Is expected to act as the direct point of contact onboard for concessions employees when the Concessions Supervisor and Concessions and Retail Manager are not available. </span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Supports staff in training and oversight.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Spends at least one day a week or as needed off the train addressing department needs such as scheduling, employee development, and other administrative items</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Adjustment of call sheets the day of when needed.&nbsp;</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Completes regular stocking and cleaning audits.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Fills in onboard roles as needed.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Expected to partake in company manager development opportunities when available.</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Other duties as assigned.</span><br />\r\n\t&nbsp;</li>\r\n</ul>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>Education, Skill and Work Experience Requirements:</strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">1-2 years&rsquo; experience in a concessionaire role, with food and beverage industry experience preferred</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Ability to work flexible schedule with weekend hours</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Experience in cash handling, bartending, customer service and public speaking</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Proficiency in Microsoft Office applications including Word, Excel, Access &amp; Outlook</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Background in customer service and/or sales</span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-family:Aptos,sans-serif\"><strong>Work Environment:</strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Some time spent working in uneven or unsteady spaces while train is in motion</span></li>\r\n\t<li><span style=\"font-family:Aptos,sans-serif\">Varied schedule sometimes requiring full-time hours with overtime work, as needed</span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n",
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