Youth and Families Care Manager

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    "id": "27",
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    "location": {
      "city": "Vallejo",
      "state": "California"
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    "departmentLabel": "ECM Team",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "Vallejo",
      "state": "California",
      "postalCode": "94592-1131",
      "addressCountry": "United States"
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    "datePosted": "2025-04-24",
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    "description": "<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: underline\">About Us:</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\"><br><br></span></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">4th Second is a nonprofit organization dedicated to driving systemic change and fostering collaboration to bridge the gap between community needs and resources. Based in Solano County, with a focus on Vallejo, we specialize in Enhanced Care Management, employment and support services, and youth programs. Our work serves a wide-range of individuals, including youth and adults who are unhoused, at-risk, or justice-involved.</span></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">At 4th Second, we are committed to trauma-informed and harm reduction approaches, offering services such as street medicine, healthcare coordination, mental health counseling, youth substance use and suicide prevention, workforce development, and community-driven initiatives for food and housing sovereignty.</span></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Our mission is simple: to meet people where they are, empower them with the care and resources they need, and support their journey toward holistic well-being.</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\"><br><br></span></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: underline\">About the Role:</span></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">The Care Manager-Youth Program provides comprehensive case management services to at-risk and unhoused youth in the community. This role supports the McKinney-Vento process, working closely with the McKinney-Vento Liaison to ensure educational stability and access to essential resources. The Care Manager assists youth with education and employment opportunities, connects them to housing resources, and facilitates entry into the Continuum of Care to help secure placement on the housing list. Additionally, this role supports youth in obtaining vital documents such as birth certificates and Social Security cards while coordinating referrals for mental health, medical care, and other supportive services. Using a trauma-informed, person-centered approach, the Care Manager ensures equitable and individualized services that empower youth to achieve stability and self-sufficiency.</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\"><br><br></span></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">Supervisory Responsibility</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">:  None</span></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">Job Type: </span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Full-time, Hourly, Non-exempt</span></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">Expected schedule:</span></p>\n<ul>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Spring/Fall/Winter: </span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Monday-Friday 12 am - 7:30 pm; 35 per week (7 hour workday); occasional weekends required</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Summer: Monday-Friday 8:30 am - 6 pm; 35 per week (7 hour workday); occasional weekends required</span></li>\n</ul>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">Location: </span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Vallejo, CA - in office &amp; community; 1 remote day may be granted after 90 day introductory period</span></p>\n<p><br><br></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">Benefits:</span></p>\n<ul>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">403(b) Retirement plan</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Employer Sponsored Kaiser Platinum Health Insurance, Dental, Vision, and Life Insurance</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">20 Days Paid time off per year</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">12 Paid Holidays</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Employee Assistance Program</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">1 Hr Employer Paid Wellness Time</span>\n<ul></ul>\n</li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Pet insurance discounts</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: underline\">What You Will Do:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">Carry a caseload of 18-22</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\"> participants maintaining regular contact (at least monthly, based on acuity level) with program participants.</span></li>\n<li>Coordinate bi-monthly check-in meetings with the youth participant and monthly collaboration sessions with the youth participant’s caregiver/guardian</li>\n<li>Assist eligible youth in navigating the McKinney-Vento process and liaise with McKinney-Vento school district representatives to insure enrollment into the CoC for housing and care management assistance</li>\n<li>Provide job readiness support, including resume building, interview preparation, and job placement assistance</li>\n<li>Connect youth with vocational training, internships, and employment programs</li>\n<li>Serve as an initial entry point into the local Continuum of Care for youth experiencing homelessness</li>\n<li>Assist in gathering necessary documentation for housing applications and facilitate placements when applicable</li>\n<li>Support youth in obtaining vital records such as birth certificates, Social Security cards, and identification</li>\n<li>Provide referrals for mental health, medical care, and substance use treatment as needed</li>\n<li>Collaborate with community organizations to enhance available resources for youth and families</li>\n<li>Conduct regular case sessions to monitor progress and adjust service plans as needed</li>\n</ul>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: underline\">Minimum Qualifications: </span></p>\n<ul>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Bachelor’s degree in Social Work, Psychology, Human Services, or a related field OR an equivalent combination of education and experience</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">At least 1 year of experience working with at-risk youth, homeless populations, or related human services</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Knowledge of McKinney-Vento Act and available community resources</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Strong organizational, communication, and problem-solving skills</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Ability to work independently and collaboratively in a fast-paced environment</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Proficient computer skills, including Google Workspace and case management software (EHR platforms, HMIS)</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Advanced typing skills</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Experience working in diverse settings with people across all socio-economic spectrums and a wide variety of personalities</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Access to reliable personal transportation required, including a DMV record that permits the driver to be insured under </span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">4th Second’s</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\"> automobile coverage</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Pass Required Background Checks: Successfully complete Live Scan and other background checks as a prerequisite for hiring, ensuring compliance with safety and security protocols set forth by </span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">4th Second</span></li>\n</ul>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: underline\">Preferred Qualifications: </span></p>\n<ul>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Master’s degree in Social Work, Public Administration, or a related field</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">2+ years of experience in youth case management or homeless services</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Bilingual in English and Spanish or another commonly spoken language in the community</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Experience with trauma-informed care, motivational interviewing, or harm reduction approaches</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Knowledge of local Continuum of Care processes and housing programs</span></li>\n</ul>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: underline\">Physical Qualifications: </span></p>\n<ul>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Engage in verbal and written communication</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Operate a computer, smartphone, and other office tools and equipment</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Reach hands up above one's own head</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Stand and sit for at least 1 hour at a time</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Able to walk moderate distances, such as for a duration of 15 minutes and up and down moderate gradients (i.e., hills, stairs)</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Crouch, kneel, or squat for at least 5 minutes at a time</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Able to traverse uneven ground (i.e., walk along terrain where the ground is sloped and rocky)</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Able to carry and/or lift up to 25 lbs</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Visually or otherwise focus and navigate in immediate surroundings</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Reasonable accommodation will be provided in accordance with applicable laws and policies</span></li>\n<li><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Operate a moving vehicle, including some night driving</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\"><br><br></span></li>\n</ul>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">Work Environment:</span></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">This position operates in youth centers, residential care settings, and within the community. The role may involve exposure to unsanitary conditions, challenging behaviors, and various environmental factors. Staff are expected to follow all safety protocols and demonstrate cultural competency and trauma-informed care in all interactions.</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\"><br><br></span></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; font-weight: bold; text-decoration: underline\">Non-Discrimination Statement:</span></p>\n<p><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">4th Second is an equal opportunity employer and does not discriminate against job applicants on account of race, color, creed or religion, national origin including language use restrictions, sex, gender, gender identity or expression, age, sexual orientation, marital status, physical or mental disability, medical condition or HIV/AIDS status, political affiliation, military or veteran status, genetic characteristics, or ancestry.</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\"><br></span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\"><br></span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">Note: We comply with the Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA). We consider reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential functions. New hires may be subject to passing skills tests.</span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\"><br></span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\"><br></span><span style=\"color: #000000; font-family: Arial,sans-serif; font-size: 12pt; text-decoration: none\">We may refuse to hire relatives of present employees if doing so could result in actual or potential problems in supervision, security, safety or morale, or if doing so could create conflicts of interest.</span></p>",
    "compensation": "$25-$39/hour, depending on experience",
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