NW Care Coordinator - Skagit WISe (F/T - 37.5 hrs. wk.)

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    "title": "NW Care Coordinator - Skagit WISe (F/T - 37.5 hrs. wk.)",
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    "datePosted": "2026-05-18T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Full-time position (37.5 hours per week)</strong></p>\n<p> </p>\n<p><strong>Pay starting at $30.83 - $32.37 / hour DOE</strong></p>\n<p> </p>\n<p><strong>With COMPETITIVE BENEFITS INCLUDING:</strong></p>\n<ul>\n <li>Generous PTO: Paid Sick Time, Paid Vacation (15 days for F/T Employees), 11.5 Agency Paid Holidays, plus 2 Personal Holidays</li>\n <li>Medical, Dental, Vision, Basic Life/AD&D and Long-Term Disability</li>\n <li>Health Savings Account and Flexible Spending Account</li>\n <li>403(b) Retirement Plan and Employer Contribution Pension Plan</li>\n <li>2% Annual Longevity Increase</li>\n <li>Employee Assistance Program</li>\n</ul>\n<p>Compensation is set by agreed to language in the Collective Bargaining Agreement between CCSNW & SEIU 1199NW and determined based on experience.</p>\n<p> </p>\n<p>The Care Coordinator is in a professional position providing intensive, community-based therapeutic services to children, youth and families with serious mental health needs.  The Care Coordinator will utilize the Wraparound process to increase safety, stabilize placement and support individuals/families in meeting their identified needs by building a team of natural and formal supports.  The Care Coordinator will participate as a clinical team member, learning and practicing Wraparound principles and processes. The Care Coordinator will participate in crisis management and the on-call rotation.</p>\n<h2>Responsibilities</h2>\n<p> </p>\n<p><strong><u>MAJOR DUTIES AND RESPONSIBILITIES</u></strong><strong>:</strong></p>\n<p> </p>\n<p><strong>Universal Job Skills:</strong></p>\n<p> </p>\n<ul>\n <li>Communicate role, responsibility and agency philosophy in order to assure mutual respect, confidence and trust with the child and family and other stakeholders.</li>\n <li>Provide non-judgmental, unconditional support to the child and family.</li>\n <li>Assess for immediate safety and stabilization needs.</li>\n <li>Customize helping approaches to fit the family’s uniqueness, personality, culture and interest.</li>\n <li>Report relevant information to the right people at the right time.</li>\n <li>Maintain a focus on strengths, needs and creative solutions.</li>\n <li>Utilize the family’s expertise in problem solving and solution seeking.</li>\n <li>Work interdependently with others toward common goals.</li>\n <li>Respond to family’s and children’s needs in a timely fashion.</li>\n <li>Provide and/or coordinate client transportation as needed.</li>\n <li>Complete required documentation within established time-frames.</li>\n <li>Instill hope for the future by communicating and behaving with confidence and reassurance.</li>\n</ul>\n<h5>Welcome, Engagement and Assessment:</h5>\n<ul>\n <li>Meet and engage the family communicating compassion, support, respect and enthusiasm for them and your role as a helper.</li>\n <li>Listen actively to the family and, with them: identify strengths, needs, preferences and goals.</li>\n <li>Provide and/or arrange necessary crisis response and stabilization services, completing and communicating the safety/crisis plan with family and others.</li>\n <li>Contact potential team members, including other system partners, to gather their perspective on the family’s strengths and needs and solicit participation and commitment to a team process.</li>\n <li>Prepare the family for next steps in the intervention (e.g., team development, planning process, natural supports, etc.).</li>\n <li>Introduce and complete paperwork appropriate to the situation (including assessment instruments, etc.).</li>\n <li>Analyze and align the family’s position and agency mission using methods of respect, communication and conflict resolution.</li>\n</ul>\n<p><strong>Individualized Service Planning:</strong></p>\n<ul>\n <li>Facilitate the child and family team to:</li>\n <li>\n  <ul>\n   <li>Identify and prioritize goals and needs.</li>\n   <li>Communicate and translate information in a way that everyone can hear especially the family’s position.</li>\n   <li>Brainstorm and negotiate strategies that build on child and family strengths.</li>\n   <li>Summarize and write up the care plan.</li>\n   <li>Consult with clinical supervisor, mental health specialists and others as needed and incorporate recommendations. </li>\n  </ul></li>\n</ul>\n<h4>Implementing Services:</h4>\n<ul>\n <li>Provide direct helping interventions that:\n  <ul>\n   <li>Respond to crises in a prompt, effective and collaborative manner.</li>\n   <li>Provide and/or facilitate the provision of a range of therapeutic responses that support the overall care plan.</li>\n   <li>Utilize parent/family expertise in problem solving around specific needs.</li>\n   <li>Modify and adjust individual intervention techniques for each situation without changing the direction of the plan.</li>\n   <li>Partner with the family in order to assist them in utilizing the resources offered by formal and informal sources within their community.</li>\n   <li>Seek assistance and report incidents to the right people at the right time.</li>\n  </ul></li>\n <li>Facilitate others, including a team, to implement the care plan from beginning to successful outcome:\n  <ul>\n   <li>Communicate plan, strategies and role to team members, including involved CCS staff.</li>\n   <li>Consult with, recommend and provide training to team members around specific interventions.</li>\n   <li>Maintain a focus on strengths, needs and creative solutions and inspire others to follow this format in problem solving.</li>\n   <li>Reevaluate, modify, and redesign care plan based on new information.</li>\n  </ul></li>\n</ul>\n<h4>Transitioning Services to Natural and Other Community Supports:</h4>\n<ul>\n <li>Inspire confidence in the child, family and other team members about their strengths and ability to transition successfully.</li>\n <li>Arrange and negotiate a process for ongoing formal and informal services and supports.</li>\n <li>Create and practice a plan for transition and/or aftercare supports and response and post- Wraparound involvement.</li>\n</ul>\n<p><strong>Access to and protection of PHI:</strong></p>\n<ul>\n <li>Responsible for upholding a culture of privacy and security in highly confidential work environment (HIPAA covered entity service area).</li>\n <li>Complies with all CCSWW policies and procedures that involve access to and safeguarding of client Protected Health Information (all forms).</li>\n</ul>\n<p><strong>Other work-related duties as assigned:</strong></p>\n<ul>\n <li>Share in on-call rotation for 24-hour response to WISe families.</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>MINIMUMS:</strong></p>\n<ul>\n <li>BA degree.</li>\n <li>1-year direct experience with youth and/or families in a structured professional setting.</li>\n <li>Ability to work in home and community settings.</li>\n <li>Must have reliable transportation, valid driver’s license and automobile insurance.</li>\n <li>Must provide proof of acceptable driving record (Driver’s Abstract-Full Record).</li>\n <li>Ability and willingness to obtain WA State Agency Affiliate Counselor Certification.</li>\n <li>Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations. </li>\n <li>Support and uphold the mission, beliefs and values of Catholic Community Services and Catholic Housing Services.</li>\n <li>Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.</li>\n <li>Criminal History Background Checks are required prior to employment.</li>\n</ul>\n<p><strong>PREFERRED:</strong></p>\n<ul>\n <li>BA degree in social services or related field.</li>\n <li>Two years or more experience in children’s mental health.</li>\n <li>Basic knowledge of wraparound principles and practice.</li>\n <li>CPR/First Aid (Infant/Child/Adult).</li>\n <li>Bilingual Spanish Speaking.</li>\n</ul>",
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