INSIDE SALES REP - MANAGED IT SERVICES - DORAL

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          "text": "<p>The purpose of the Inside Sales Representative position is to increase the existing customer base for the company. The primary focus of the Inside Sales Representative is to locate and qualify new prospects by generating interest in the company’s services and products.</p><ul><li>Responsible for prospecting and qualifying new sale opportunities.</li><li>Effectively communicate features and benefits of solutions and manage prospect expectations.</li><li><span>Receive requests for service and products details from prospects and provide timely responses.</span></li><li><span>Achieve and maintain a positive rapport with prospects and work to give them the best possible service.</span></li><li>Maintain in-depth product knowledge of the service offerings of the company.</li><li><span>Properly enter all sales leads and prospects into ConnectWise in a timely manner.</span></li><li>Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined policies and procedures.</li><li>Work through a daily list of sales activities in ConnectWise.</li><li>Communicate and report sales forecasts to the Outside Sales Team.</li></ul><p><b>Additional Duties and Responsibilities</b></p><ul><li>Attend weekly sales meetings and ensure sales opportunities are compliant with company policy.</li><li>Develop in-depth knowledge of the service catalog and how it relates to customer’s needs.</li><li>Document internal processes and procedures related to duties and responsibilities.</li><li>Review relevant publications and online materials to remain up-to-date with current and future trends emerging in the industry.</li><li>Responsible for entering time and expenses in ConnectWise as they occur.</li><li>Understand processes in ConnectWise by completing assigned training materials and blueprints on the ConnectWise University.</li><li>Enter all work as activities or service tickets in ConnectWise.</li><li>Assist in Marketing activities.</li></ul>",
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          "text": "<p><span>BCA provides Managed IT Services to small and medium sized businesses throughout South Florida. We offer fast, professional, local IT services. For customers without an IT staff, we are their full time IT department. For customers with in-house IT, we provide the IT staff with expert services for new projects and day-to-day maintenance and support. Typical customer environments consist of 10 – 100 users and are primarily Microsoft Windows based networks.</span></p>",
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