Senior Property Operations Specialist

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    "ExternalDescriptionStr": "<p style=\"line-height: normal; margin-bottom: 0in;\"><span lang=\"EN-US\" style=\"font-size: 14pt;\"><strong>Senior Analyst, Portfolio Operations&nbsp;</strong></span></p><p><span lang=\"EN-US\" style=\"font-size: 12pt;\">Location: Toronto, Ontario</span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 14pt;\"><strong>Build what's next at Minto</strong></span></p><p><span>Working at Minto means being part of something bigger—where your career is built on purpose, progress, and possibility. Here, employees aren’t just valued—they’re celebrated through peer-to-peer recognition, team events, and a culture that feels like family while honouring every individual’s voice.&nbsp;</span></p><p><span style=\"color: black;\"><span lang=\"EN-US\" style=\"font-size: 14pt; line-height: 107%;\"><strong>From day one, we've got you covered</strong></span></span></p><p><span>From your very first day at Minto, you'll have access to a rewarding and supportive package designed to help you thrive:</span></p><ul><li><span><strong>Competitive compensation</strong> with performance-based annual bonus</span></li><li><span><strong>Comprehensive benefits</strong> starting on day one—including unlimited physiotherapy, 24/7 access to healthcare professionals and physicians through our dedicated telemedicine service, and parental leave</span></li><li><span><strong>RRSP matching</strong> program and <strong>paid time off program</strong> to support your future and recharge</span></li><li><span><strong>Peer-to-peer recognition</strong> platform that celebrates your contributions</span></li><li><span><strong>Flexible summer hours</strong> to help you make the most of your time</span></li><li><span><strong>Professional development</strong> and learning support to fuel your growth</span></li><li><span><strong>Exciting career paths</strong> across a dynamic and purpose-driven organization</span></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span lang=\"EN-US\" style=\"font-size: 14pt;\"><strong>Your place in our story</strong></span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\">&nbsp;</p><p><span lang=\"EN-US\">The Senior Analyst, Property Operations is a cross functional role supporting Operations, Asset Management, Technology, Design, and Executive Leadership. The role is responsible for identifying operational inefficiencies, structuring complex problems, leading enablement initiatives, and translating analysis into clear, actionable recommendations that improve performance, consistency, and scalability across the portfolio.</span></p><p><span lang=\"EN-US\">This role owns enablement work end to end, from problem definition through recommendation and implementation support, while remaining clearly separate from enterprise strategy, sales leadership, or real estate development execution.</span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span lang=\"EN-US\" style=\"font-size: 14pt;\"><strong>Here’s how you’ll contribute&nbsp;</strong></span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\"><strong>Business Analysis and Operational Enablement</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span lang=\"EN-US\">Analyze end-to-end operational processes across property operations, leasing, customer care, and asset management.</span></li><li><span lang=\"EN-US\">Lead property level operational reviews using quantitative data and qualitative insight.</span></li><li><span lang=\"EN-US\">Structure analysis and develop practical recommendations grounded in operations.</span></li><li><span lang=\"EN-US\">Prepare executive ready materials to support decision making.</span></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\"><strong>Initiative Ownership and Cross Functional Execution</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span lang=\"EN-US\">Own enablement initiatives and pilots from concept through execution.</span></li><li><span lang=\"EN-US\">Coordinate work across Operations, Asset Management, Technology, Design, Marketing, Legal, and vendors.</span></li><li><span lang=\"EN-US\">Validate assumptions and adjust approach based on site realities.</span></li><li><span lang=\"EN-US\">Track risks, decisions, outcomes, and follow-though.</span></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\"><strong>Technology Enablement and Systems Leadership</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span lang=\"EN-US\">Lead operational enablement related to systems and tools.</span></li><li><span lang=\"EN-US\">Act as operational counterpart to Technology and IT during evaluations and implementations.</span></li><li><span lang=\"EN-US\">Oversee testing strategy, rollout readiness, and adoption.</span></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\"><strong>Data Analysis and Reporting</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span lang=\"EN-US\">Oversee reporting using tools such as Power BI, Salesforce, Yardi, and Excel.</span></li><li><span lang=\"EN-US\">Analyze trends across operational KPIs and performance metrics.</span></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\"><strong>Operational Design Review and New Construction Support</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span lang=\"EN-US\">Provide operational input into new construction and major redevelopment projects.</span></li><li><span lang=\"EN-US\">Participate in schematic and design development reviews.</span></li><li><span lang=\"EN-US\">Review layouts, circulation, amenities, staffing implications, and security elements.</span></li><li><span lang=\"EN-US\">Work closely with the SVP Operations on documented recommendations.</span></li></ul><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-US\"><strong>Leadership and Oversight</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span lang=\"EN-US\">Provide direction and quality oversight to the Associate role.</span></li><li><span lang=\"EN-US\">Review analytical outputs prior to escalation.</span></li><li><p><span lang=\"EN-US\">Establish consistency and standards for enablement work.</span></p><p>&nbsp;</p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"><span lang=\"EN-US\" style=\"font-size: 14pt;\"><strong>What you bring to the team</strong></span></p><p><span lang=\"EN-US\">Here’s what will help you stand out. And even if you don’t tick every box—we believe in your potential and are here to support your growth.&nbsp;</span></p><p><span><strong>Education</strong></span></p><p><span>Bachelor’s degree in Business, Commerce, Finance, Operations, Real Estate, Analytics, or a related field (or equivalent experience).</span></p><p><span><strong>Experience</strong></span></p><ul style=\"list-style-type: disc;\"><li><span>5–8+ years of experience in operational analysis, enablement, or process improvement roles.</span></li><li><span>Experience in multi‑site, asset‑intensive environments such as property management, real estate, hospitality, retail, or field operations.</span></li><li><span>Demonstrated success leading cross‑functional initiatives from definition through execution.</span></li><li><span>Experience supporting or reviewing operational considerations for system implementations.</span></li><li><span>Exposure to new construction or redevelopment projects from an operational perspective is an asset.</span></li><li><span>Highly analytical and able to structure complex, ambiguous problems.</span></li><li><span>Operationally grounded, with credibility among site and frontline teams.</span></li><li><span>Comfortable influencing outcomes without direct authority.</span></li><li><span>Action</span><span style=\"font-family: &quot;Cambria Math&quot;, serif;\">‑</span><span>oriented, pragmatic, and focused on solutions that can be implemented and sustained.</span></li><li><span>Detail</span><span style=\"font-family: &quot;Cambria Math&quot;, serif;\">‑</span><span>oriented, with high standards for quality, consistency, and follow</span><span style=\"font-family: &quot;Cambria Math&quot;, serif;\">‑</span><span>through.</span></li><li><span>An effective communicator who can translate analysis into clear, executive</span><span style=\"font-family: &quot;Cambria Math&quot;, serif;\">‑</span><span>level insights.</span></li></ul><p><span><strong>Technical Skills</strong></span></p><ul style=\"list-style-type: disc;\"><li><span>Advanced proficiency in Excel; strong PowerPoint skills for executive communication.</span></li><li><span>Experience with Power BI, Salesforce, Yardi, or similar operational systems.</span></li><li><span>Strong analytical capability, including KPI development, trend analysis, and scenario evaluation.</span></li><li><span>Familiarity with process mapping and basic project tracking tools is an asset.</span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span class=\"normaltextrun\" lang=\"EN-US\" style=\"font-size: 14pt; line-height: 107%;\"><strong>Hiring p</strong></span></span><span class=\"normaltextrun\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; user-select: text;\"><strong>ay&nbsp;range:&nbsp;</strong></span><span style=\"font-family: Calibri, sans-serif;\"><span class=\"normaltextrun\" data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-size: 14pt; font-variant-ligatures: none !important; line-height: 107%; user-select: text;\">$</span></span><span class=\"normaltextrun\" data-contrast=\"auto\" xml:lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-variant-ligatures: none !important; user-select: text;\">75,000 - $90,000</span><br><span style=\"font-family: Calibri, sans-serif;\"><span class=\"normaltextrun\" data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-variant-ligatures: none !important; user-select: text;\">Pay ranges at </span></span><span class=\"normaltextrun\" data-contrast=\"auto\" xml:lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; font-variant-ligatures: none !important; user-select: text;\">Minto are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the location for where the position is being filled.</span><span style=\"font-family: Calibri, sans-serif;\"><span class=\"eop\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\" lang=\"EN-US\" style=\"-webkit-tap-highlight-color: transparent; -webkit-user-drag: none; user-select: text;\">&nbsp;</span></span></p><p><span><strong>Ready to build your future with us?</strong>&nbsp;</span><br><span>Whether&nbsp;you're&nbsp;just starting out or looking to take the next step, Minto offers the mentorship, resources, and opportunities to grow a meaningful career. With competitive rewards and a strong commitment to well-being, we empower you to thrive—professionally and personally.&nbsp;</span></p><p><br><span>Join a team where your growth, purpose, and potential are celebrated.&nbsp;Let’s&nbsp;create something meaningful—together.&nbsp;</span></p><p><span>&nbsp;</span><span lang=\"EN-US\"><strong>About Minto</strong></span><span>&nbsp;</span><span lang=\"EN-US\">Our mission to build vibrant communities begins with the people who make it all possible—our employees. Named one of Canada’s Best Managed Companies,&nbsp;we’re&nbsp;proud of our 70-year legacy and dedicated to delivering more—more growth, more purpose, and more&nbsp;impact—for our employees, homeowners, residents, and the&nbsp;neighbourhoods&nbsp;we serve.</span><span>&nbsp;</span></p><p><span lang=\"EN-US\">_____________________________________________________________________________</span><span>&nbsp;</span></p><p><i><span>Minto does not accept any speculative or unsolicited CV’s&nbsp;that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative&nbsp;or unsolicited CV’s will be treated as a direct application.&nbsp;This role may involve the use of artificial intelligence tools to support and enhance the recruitment process. This posting reflects an existing vacancy within our organization.&nbsp;Minto is an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve, including individuals with disabilities. If you require accommodation&nbsp;or support at any stage of the recruitment and selection process,&nbsp;we’ll&nbsp;work with you to ensure your needs are met. To request accommodation, please contact us at&nbsp;[email protected].&nbsp;</span></i><span>&nbsp;</span></p><p><span>#TAS1</span></p>",
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