Manager, Product Development - Hotel

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    "ShortDescriptionStr": "One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.",
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    "ExternalDescriptionStr": "<p style=\"line-height: normal;\"><a name=\"_Hlk68766615\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.</span></span></a></p><p style=\"line-height: normal;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">We are looking for an amazing&nbsp;Manager, Product Development - Hotel,&nbsp;to fill this role, which is based in our Doral office. The Manager, Product Development – Hotel, will lead the development and evolution of Princess Cruises’ onboard hotel product experience, translating strategic direction into scalable, guest-centric operational enhancements across the fleet. This role is responsible for identifying opportunities to elevate service delivery, public space layout, onboard amenities, and other guest experience touchpoints.</span></span></p><p style=\"line-height: normal;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Partnering cross-functionally with Hotel Operations, Guest Services, Entertainment, Housekeeping, Onboard Revenue, Marine Operations, and other key stakeholders, the Manager will oversee the product lifecycle from concept development through operational validation, implementation, and post-launch performance optimization. The role requires balancing guest experience innovation with operational feasibility, cost discipline, and brand alignment to ensure initiatives are practical, sustainable, and differentiated in the premium cruise market.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Here is a summary of what Princess is looking for in its Manager, Product Development - Hotel.&nbsp;Is this you?</span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\"><strong>Responsibilities</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Hotel Product Strategy &amp; Concept Development</span></span></p><ul style=\"list-style-type: circle;\"><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Identify opportunities to enhance service models, public spaces, onboard programming, amenities, and guest journey touchpoints.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Leverage guest feedback, operational data, and competitive benchmarking to inform prioritization and concept development.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Develop business cases for new or enhanced hotel programs that support guest satisfaction and commercial objectives.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Ensure new concepts reinforce brand positioning and support differentiation in the premium cruise market.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Establish KPIs and success metrics for Hotel initiatives, tracking progress against defined targets.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span></p></li></ul></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Project Management</span></span></p><ul style=\"list-style-type: circle;\"><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Define scope, timelines, success metrics, and implementation plans for new and enhanced Hotel initiatives.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Partner with cross-functional stakeholders to validate operational feasibility and scalability.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Support shipboard pilots, gather feedback, and refine concepts prior to full deployment.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Facilitate working sessions and decision forums to resolve trade-offs between guest experience, operational complexity, and cost.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Ensure clear communication of product intent, standards, and performance expectations to shipboard leadership.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Build strong relationships with key stakeholders to drive accountability and successful delivery.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Monitor post-launch performance and drive continuous improvement based on financial and guest metrics.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</span></span></p></li></ul></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Innovation &amp; Continuous Improvement&nbsp;</span></span></p><ul style=\"list-style-type: circle;\"><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Serve as the primary liaison for hotel product development initiatives across Hotel Operations, Guest Services, Housekeeping, Entertainment, Shore Excursions, Marine Operations, Finance, and other stakeholders.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Facilitate cross-functional working sessions to align on priorities, resolve trade-offs, and ensure cohesive execution.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Clearly document and communicate product intent, standards, and operational requirements to shipboard leadership.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Build strong partnerships to drive accountability and consistent delivery across the fleet.&nbsp;&nbsp;&nbsp;</span></span></p></li></ul></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\"><strong>Requirements</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">BS/BA degree in product, business management, design, and/or other relevant discipline related to the requirements of the position.&nbsp; MBA or advanced degree preferred.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">5+ years industry-related experience and/or equivalent experience (product, design, etc.) in other adjacent industries.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Ability to work across a wide range of stakeholders and subject matter experts in a highly complex and dynamic environment</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Strong communications, ability to present confidently to senior leadership and cross functionals.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Able to synthesize results into concise written findings, create presentations, and communicate the strategic implications.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Self-motivated and able to work effectively in a fast-paced culture.&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Strong creative, design, and critical thinking skills</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Proven track record of success in a comparable position with a highly visible, prestigious, highly complex, and forward-thinking organization&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Must possess knowledge of the hospitality industry, current market trends, and economic factors; preferably within an international organization and accustomed to working with a highly diverse and remote work group</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Exceptional interpersonal, communication, and listening skills, including the ability to adjust style to successfully implement ideas across the business/ships and effectively interact with external and internal channels.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Highly analytical with proven success in problem identification and implementation of timely and cost-effective solutions that meet company objectives. Proven skills in financial analysis, business modeling, and return on investment analysis.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Must exemplify the highest standards of honesty, integrity, and discretion.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\">Detail-oriented person who can tackle multiple projects and complex assignments</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\"><strong>This position is considered Hybrid and follows the Company’s schedule of four days in the office per week (Monday – Thursday)</strong></span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"color: black;\"><span style=\"font-size: 12pt;\"><strong>What You Can Expect</strong>&nbsp;</span></span></p><ul style=\"list-style-type: disc;\"><li style=\"color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Cruise and Travel Privileges for You and Your Family</span></li><li style=\"color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Health Benefits</span></li><li style=\"color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">401(k)&nbsp;</span></li><li style=\"color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Employee Stock Purchase Plan&nbsp;</span></li><li style=\"color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Training &amp; Professional Development</span></li><li style=\"color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Tuition &amp; Professional Certification Reimbursement</span></li><li style=\"color: black; line-height: normal; margin-bottom: 0in;\"><span style=\"font-size: 12pt;\">Rewards &amp; Incentives&nbsp;</span></li></ul><p style=\"margin: 0in;\"><span style=\"background-color: white; color: black; font-family: Calibri, sans-serif;\"><strong>Our Culture… Stronger Together</strong></span></p><p style=\"margin: 0in;\"><span style=\"background-color: white; color: black; font-family: Calibri, sans-serif;\">Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees.&nbsp; Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at:&nbsp; </span><a href=\"https://www.princess.com/aboutus/culture-framework/\"><span style=\"background-color: white; color: black; font-family: Calibri, sans-serif;\"><strong>https://www.princess.com/aboutus/culture-framework/</strong></span></a></p><p style=\"margin: 0in;\"><span style=\"background-color: white; color: black; font-family: Calibri, sans-serif;\">Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.</span></p><p style=\"margin: 0in;\"><span style=\"background-color: white; color: black; font-family: Calibri, sans-serif;\"><strong>Americans with Disabilities Act (ADA)</strong></span></p><p style=\"margin: 0in;\"><span style=\"background-color: white; color: black; font-family: Calibri, sans-serif;\">Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.&nbsp; If you have a disability and require assistance in this application process, please contact&nbsp;</span><a href=\"mailto:[email protected]\"><span style=\"background-color: white; color: black; font-family: Calibri, sans-serif;\">[email protected]</span></a></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"background-color: white; color: black;\"><span style=\"font-size: 12pt;\"><strong>#PCL</strong></span></span></p><p style=\"line-height: normal; margin-bottom: 0in;\"><span style=\"background-color: white; color: black;\"><span style=\"font-size: 12pt;\"><strong>#LI-CM1</strong></span></span></p>",
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