Specialist - Career Services FT (33244)

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    "jobTitle": "Specialist - Career Services FT (33244)",
    "location": "Frank Garret Center - 1226 NW 18th Street - San Antonio, TX 78207",
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    "description": "<p><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#ffffff;\"><strong><span style=\"color:#000000;\">Work for GOOD at Goodwill</span></strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#000000;\">Do you want to make a <strong>difference</strong> in your community while earning a paycheck?</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#000000;\">Would you like to <strong>help</strong> your community and environment every day that you come to work?</span></span></span></span></li>\r\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#000000;\">Looking for a job that provides <strong>meaning</strong> as well as personal and professional development?</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#ffffff;\"><strong><span style=\"color:#000000;\">Goodwill San Antonio</span></strong><span style=\"color:#000000;\"> is one of the largest and most dynamic social enterprises in San Antonio.</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#000000;\">We are an entrepreneurial non-profit that provides employees the opportunity to innovate, grow and discover new skills, while generating revenue that funds both employee and community programs.</span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#000000;\">We are a diverse and inclusive organization founded and focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment in the past. </span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#000000;\">We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Without Goodwill in our community, millions of pounds of perfectly usable items would be harming the environment in landfills. Instead, Goodwill employees are fueling a robust economy by recirculating used goods. </span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#000000;\">Our Good Careers Academy and Good Careers Centers <strong>Help Change Lives through the Power of Work</strong> as well by delivering education and meaningful job placement. </span></span></span></span></p>\r\n\r\n<p><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Explore careers with Goodwill in retail, production, warehouse, logistics, contact center customer service, career services, technology, document imaging, grounds maintenance, janitorial and facilities maintenance. Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities. </span></span></span></p>\r\n\r\n<p style=\"text-align:center;\"><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#000000;\">We prefer to promote from within. Your growth and advancement is our priority.</span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\">Achieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more<strong>. </strong></span></span></span></p>\r\n\r\n<p style=\"text-align:center;\"><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><span style=\"color:#000000;\">Change Lives. Make a Difference. </span></strong></span></span></p>\r\n\r\n<p style=\"text-align:center;\"><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"background-color:#ffffff;\"><strong><span style=\"color:#000000;\">Discover Purpose. </span></strong><span style=\"color:#000000;\">Apply today at <strong><u>WorkforGoodSA.org</u>.</strong> </span></span></span></span></p>",
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Goodwill regularly partners with local, state and federal government agencies to provide additional diverse career opportunities. \\r\\n\\r\\nWe prefer to promote from within. Your growth and advancement is our priority.\\r\\n\\r\\nAchieve your potential at Goodwill and beyond through our personal and professional skills development programs, supportive health and well-being benefits, competitive base and bonus pay, savings plans, personal financial education, store purchase discounts, paid time off, leadership development, tuition reimbursement and more. \\r\\n\\r\\nChange Lives. Make a Difference. \\r\\n\\r\\nDiscover Purpose. Apply today at WorkforGoodSA.org. QualificationsPOSITION SUMMARY\\n\\nThe Specialist – Career Services helps Goodwill Industries of San Antonio program participants find and retain employment through job readiness and placement services. The Specialist – Career Services has oversight of a caseload and works as part of a team to help participants overcome barriers to success in employment. Services provided include assessments, job search goal setting, community resource connections and referrals, resume development, mock interviews, job leads and application assistance, workplace skills training, and connection to hiring employers. Goodwill adopts a high-touch engagement model and invests in building and maintaining robust client relationships to maximize impact.\\n\\nESSENTIAL DUTIES AND RESPONSIBILITIES\\n\\n\\n\\tUpholds and models Goodwill's mission, core values, and servant leadership philosophy.\\n\\tProvide excellent customer service by greeting, assisting, and responding to questions and concerns positively, professionally, and friendly manner. 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Solicit program completers for agency mission moments.\\n\\tUpdate and document the participants’ progress, through the Client Management System, in reaching objectives and goals, including activities, progress notes, job placement, and other required information.\\n\\tSupport training and development by assisting with training activities, community and career fairs, and other outreach activities as needed. \\n\\tConduct other activities, as necessary, to support the participants and team’s success.\\n\\tTo accommodate business needs and objectives, other duties may be assigned by leadership. \\n\\n\\nREQUIREMENTS\\n\\n\\n\\tBachelor’s Degree Equivalent work experience may be accepted in lieu of education. \\n\\t1-3 years experience in case managing clients, in assisting clients in securing employment, in staffing and/or talent acquisition or other related fields.\\n\\tCareer readiness, resume writing, or staffing a plus.\\n\\tClient services, case management, or employee recruitment a plus.\\n\\tSkilled in communicating verbally and writing effectively; skilled in organizing and presenting educational material.\\n\\tExperience in workforce development and community partnerships is preferred.  \\n\\tMust maintain flexibility regarding work availability and hours to support program needs.\\n\\tMust be able to meet the physical requirements of the position.\\n\\n\\nTo learn more about Goodwill San Antonio and to view available positions visit: www.goodwillsa.org. \\n\\nEqual Opportunity Employer/Veterans/Disabled\",\"experienceRequirements\":\"POSITION SUMMARY\\n\\nThe Specialist – Career Services helps Goodwill Industries of San Antonio program participants find and retain employment through job readiness and placement services. 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    "qualifications": "<p><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><strong>POSITION SUMMARY</strong></span></span></span></p>\n\n<p><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">The Specialist – Career Services helps Goodwill Industries of San Antonio program participants find and retain employment through job readiness and placement services. The Specialist – Career Services has oversight of a caseload and works as part of a team to help participants overcome barriers to success in employment. Services provided include assessments, job search goal setting, community resource connections and referrals, resume development, mock interviews, job leads and application assistance, workplace skills training, and connection to hiring employers. Goodwill adopts a high-touch engagement model and invests in building and maintaining robust client relationships to maximize impact.</span></span></p>\n\n<p><strong style=\"font-family:Verdana, Geneva, sans-serif;font-size:11px;\">ESSENTIAL DUTIES AND RESPONSIBILITIES</strong></p>\n\n<ol>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Upholds and models Goodwill's mission, core values, and servant leadership philosophy.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Provide excellent customer service by greeting, assisting, and responding to questions and concerns positively, professionally, and friendly manner. Maintain confidentiality of documentation and information received.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Receive referrals from program staff for participants who are actively looking for work and ensure a seamless transition for participants.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Conducts intake assessments of program participants to identify personal and professional goals and support participants in identifying and overcoming barriers to goal achievement. </span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">When appropriate, administer/ help participants perform interest/personality/skills assessments to determine clients’ interests and talents and recommend career paths.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Develop an Individual Service Plan, led by the participant that clearly defines their career goals and links them to internal and external resources designed to help people overcome barriers to employment as defined in the assessment.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Proactively consult active program participants regularly, providing encouragement and support, documenting updates on progress, ensuring all aspects of the individual service plan are implemented or modified as necessary, and providing guidance which may include service coordination to address barriers to career placement. </span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Reviews and with the support of the Career Services Associate, prepares resumes and cover letters aligned with the identified career objective and educates program participants on how to submit a quality job application. </span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Collaborate with the Community Relations Team, research job boards, and other sources to create high-quality job leads consistent with the participant’s interests, competency, and goals. </span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Conduct mock interviews to build participants’ skills and confidence in the hiring process.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Consult regularly with all active participants on caseload to provide encouragement and support, receive updates on progress and ensure that all aspects of the Individual Service Plan are implemented or modified as necessary until successful job placement.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Be proactive in identifying barriers to participants successfully completing their goals and provide adequate encouragement, support, and guidance which may include financial assistance or service coordination to address basic needs such as transportation, childcare, healthcare, etc.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Assist with the enrollment and/or delivery of job readiness training, as needed.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Solicit participant feedback regarding satisfaction of services received. Solicit program completers for agency mission moments.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Update and document the participants’ progress, through the Client Management System, in reaching objectives and goals, including activities, progress notes, job placement, and other required information.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Support training and development by assisting with training activities, community and career fairs, and other outreach activities as needed. </span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Conduct other activities, as necessary, to support the participants and team’s success.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">To accommodate business needs and objectives, other duties may be assigned by leadership. </span></span></li>\n</ol>\n\n<p><strong style=\"font-family:Verdana, Geneva, sans-serif;font-size:11px;\">REQUIREMENTS</strong></p>\n\n<ol>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Bachelor’s Degree Equivalent work experience may be accepted in lieu of education. </span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">1-3 years experience in case managing clients, in assisting clients in securing employment, in staffing and/or talent acquisition or other related fields.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Career readiness, resume writing, or staffing a plus.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Client services, case management, or employee recruitment a plus.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Skilled in communicating verbally and writing effectively; skilled in organizing and presenting educational material.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Experience in workforce development and community partnerships is preferred.  </span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Must maintain flexibility regarding work availability and hours to support program needs.</span></span></li>\n\t<li><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Must be able to meet the physical requirements of the position.</span></span></li>\n</ol>\n\n<p style=\"margin-left:0in;margin-right:0in;text-align:center;\"><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><em>To learn more about Goodwill San Antonio and to view available positions visit: </em></span><u><a href=\"http://www.goodwillsa.org\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"color:#000000;\">www.goodwillsa.org</span></a></u><span style=\"color:#000000;\"><em>. </em></span></span></span></p>\n\n<p style=\"text-align:center;\"><span style=\"font-size:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"color:#000000;\"><strong><em>Equal Opportunity Employer/Veterans/Disabled</em></strong></span></span></span></p>",
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