Operations specialist

{
  "content_hash": "f58bf28e865e0b282bae426692ec44861bb1855acdbbd748b38a94ab7f6256f6",
  "source_hash": "735a1439b7bc5a636f395f2122030f06a05a6656b416037efd5b2fe9f60e2a45",
  "last_changed_at": "2026-06-18T12:04:54.620Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Lagos",
    "city": null,
    "region": null,
    "country": "Lagos",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-20T11:40:10.642Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "Lagos",
      "city": null,
      "region": null,
      "country": "Lagos",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Lagos"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "url": "https://palmpaylimited.applytojob.com/apply/jobs/details/kRbqfXH9Uv?&",
    "heading": "Operations specialist",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://palmpaylimited.applytojob.com/apply/kRbqfXH9Uv/Operations-Specialist",
    "description_html": "<span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">The Operations specialist role focuses on data integrity, cross-functional coordination, CRM/fintech platform management, and handling backend logistics like onboarding, KYC, and commission tracking.</span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Key Responsibilities</span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Data & System Administration:</b> Own the accuracy and maintenance of all sales, agent, and dealer data across CRM and proprietary fintech platforms.</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Onboarding & Compliance (KYC):</b> Streamline the end-to-end onboarding workflow for new agents and dealers, executing rigid KYC (Know Your Customer) verifications to ensure total compliance.</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Cross-Functional Support: </b>Partner closely with internal teams to optimize daily workflow efficiency.</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Incentive Tracking & Reconciliation:</b> Audit, track, and reconcile sales commissions, performance tiers, and incentive payouts to guarantee precision and transparency.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Key KPIS</span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:56px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Reporting Precision & Timeliness:</b> Consistently delivering accurate, audit-ready operational and performance reports on schedule.</span></span></span></li><li style=\"margin-left:56px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Onboarding Efficiency:</b> Minimizing Turnaround Time (TAT) for agent and dealer verification and system activation without compromising KYC standards.</span></span></span></li><li style=\"margin-left:56px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Data Quality Index:</b> Maintaining a near-zero error rate in CRM data management and incentive calculations</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Qualifications & Skills</span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Bachelor's degree in Business, Statistics, or related field.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">1–3 years’ experience in Sales Operations, Fintech support, or a data-driven customer/partner operations role.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Strong Excel skills; CRM or dash board experience is an advantage.</span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">High attention to detail, data accuracy and the agility to thrive in a fast-paced fintech environment.</span></span></span></li></ul>",
    "description_text": "The Operations specialist role focuses on data integrity, cross-functional coordination, CRM/fintech platform management, and handling backend logistics like onboarding, KYC, and commission tracking.\n Key Responsibilities Data & System Administration: Own the accuracy and maintenance of all sales, agent, and dealer data across CRM and proprietary fintech platforms.\n Onboarding & Compliance (KYC): Streamline the end-to-end onboarding workflow for new agents and dealers, executing rigid KYC (Know Your Customer) verifications to ensure total compliance.\n Cross-Functional Support: Partner closely with internal teams to optimize daily workflow efficiency.\n Incentive Tracking & Reconciliation: Audit, track, and reconcile sales commissions, performance tiers, and incentive payouts to guarantee precision and transparency.\n Key KPIS Reporting Precision & Timeliness: Consistently delivering accurate, audit-ready operational and performance reports on schedule.\n Onboarding Efficiency: Minimizing Turnaround Time (TAT) for agent and dealer verification and system activation without compromising KYC standards.\n Data Quality Index: Maintaining a near-zero error rate in CRM data management and incentive calculations\n Qualifications & Skills Bachelor's degree in Business, Statistics, or related field.\n 1–3 years’ experience in Sales Operations, Fintech support, or a data-driven customer/partner operations role.\n Strong Excel skills; CRM or dash board experience is an advantage.\n High attention to detail, data accuracy and the agility to thrive in a fast-paced fintech environment.",
    "jsonld_jobposting": {
      "url": "https://palmpaylimited.applytojob.com/apply/kRbqfXH9Uv/Operations-Specialist",
      "@type": "JobPosting",
      "title": "Operations specialist",
      "@context": "http://schema.org/",
      "datePosted": "2026-06-18",
      "description": "<span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">The Operations specialist role focuses on data integrity, cross-functional coordination, CRM/fintech platform management, and handling backend logistics like onboarding, KYC, and commission tracking.</span></span></span><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Key Responsibilities</span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Data & System Administration:</b> Own the accuracy and maintenance of all sales, agent, and dealer data across CRM and proprietary fintech platforms.</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Onboarding & Compliance (KYC):</b> Streamline the end-to-end onboarding workflow for new agents and dealers, executing rigid KYC (Know Your Customer) verifications to ensure total compliance.</span></span></span></li><li style=\"margin-left:32px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Cross-Functional Support: </b>Partner closely with internal teams to optimize daily workflow efficiency.</span></span></span></li><li style=\"margin-left:32px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Incentive Tracking & Reconciliation:</b> Audit, track, and reconcile sales commissions, performance tiers, and incentive payouts to guarantee precision and transparency.</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Key KPIS</span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:56px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Reporting Precision & Timeliness:</b> Consistently delivering accurate, audit-ready operational and performance reports on schedule.</span></span></span></li><li style=\"margin-left:56px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Onboarding Efficiency:</b> Minimizing Turnaround Time (TAT) for agent and dealer verification and system activation without compromising KYC standards.</span></span></span></li><li style=\"margin-left:56px;margin-bottom:11px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Data Quality Index:</b> Maintaining a near-zero error rate in CRM data management and incentive calculations</span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Qualifications & Skills</span></span></span><ul style=\"margin-bottom:11px;\"><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Bachelor's degree in Business, Statistics, or related field.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">1–3 years’ experience in Sales Operations, Fintech support, or a data-driven customer/partner operations role.</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Strong Excel skills; CRM or dash board experience is an advantage.</span></span></span></li><li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">High attention to detail, data accuracy and the agility to thrive in a fast-paced fintech environment.</span></span></span></li></ul>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "",
          "addressRegion": "",
          "addressLocality": "Lagos"
        }
      },
      "validThrough": "2026-09-16",
      "uniqueJobCode": "job_20260618091654_RZFA4JMV2JAFLBEG",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20210727130736_X9P4K3DVR1BVCBNJ/logos/20210731123558_8f7be03e-palmpay.jpg",
        "name": "PALMPAY LIMITED",
        "@type": "Organization",
        "sameAs": "https://www.palmpay.com"
      },
      "experienceRequirements": "Mid Level"
    }
  },
  "list_job": {
    "id": "kRbqfXH9Uv",
    "title": "Operations specialist",
    "detailUrl": "https://palmpaylimited.applytojob.com/apply/jobs/details/kRbqfXH9Uv?&"
  },
  "detail_errors": []
}