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HomeCompaniesB85348a0 569a 4e8a 8978 7b03947c9c4b 19000101 000001Customer Service Representative

Customer Service Representative

B85348a0 569a 4e8a 8978 7b03947c9c4b 19000101 000001 · Lancaster, NY, US, Lancaster, NY · Deleted · $20 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB85348a0 569a 4e8a 8978 7b03947c9c4b 19000101 000001
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationLancaster, NY, United States
Work model-
Employment typeFull Time
Salary$20 / hour
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-27 / 2026-05-31
Changed / last seen2026-06-04 / 2026-06-02

Related slices

PageWhat it containsOpen
Company jobsActive postings from B85348a0 569a 4e8a 8978 7b03947c9c4b 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Lancaster.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB85348a0 569a 4e8a 8978 7b03947c9c4b 19000101 000001
Source6b37171a-9b2c-4a9a-b08a-89e6073cf289
ATS providerADP Workforce Now Recruiting

Description

Customer Service Representative Overview The Customer Service Representative plays a vital role in delivering positive, reliable, and professional experiences for our customers. Working within a manufacturing environment, this role supports both external customers and internal teams by providing accurate information, processing orders, and coordinating communication across departments. This position combines customer-facing responsibilities with operational support to ensure smooth workflows and high levels of customer satisfaction. Key Responsibilities – Provide Professional and Friendly Customer Service - Engage customers and prospective customers by phone and online using a warm, attentive, and solution-focused approach. - Provide timely and accurate information related to products, pricing, availability, and delivery. - Address customer questions or concerns professionally, with a focus on efficient and effective resolution. - Process customer requests accurately, ensuring a smooth and positive customer experience. Customer Operations Support - Set up new customer accounts with accuracy and attention to detail. - Enter, process, and review customer orders to support accurate and timely fulfillment within the manufacturing workflow. - Coordinate customer needs internally by communicating clearly with production, planning, and logistics teams. - Follow up on customer interactions to ensure questions are resolved and expectations are met or exceeded. - Maintain organized and up-to-date customer files, documentation, and records. Support Customer Experience and Loyalty - Accurately document customer interactions, including calls, emails, and follow-ups, in the CRM system. - Capture relevant customer details that support consistent, high-quality service across interactions. - Contribute to a team-focused service culture that builds trust, strengthens relationships, and fosters long-term customer loyalty. Skills and Qualifications - Experience or exposure to ERP and CRM systems in a customer service setting; manufacturing experience is a strong plus. - Beginner-level proficiency with Microsoft Outlook, Word, Excel, and Teams. - Strong verbal and written communication skills with a customer-first mindset. - Ability to stay organized, prioritize tasks, and manage multiple customer requests simultaneously. - Positive, solution-oriented attitude and the ability to collaborate effectively across teams and departments. What Success Looks Like - Customers feel valued, supported, and well informed throughout every interaction. - Communication with customers and internal teams is accurate, clear, and timely. - Orders and customer requests are processed accurately and support efficient manufacturing operations. - CRM records are complete, organized, and useful for improving service quality and customer satisfaction. - Customers return not only for our products, but for the consistent, dependable service you provide. This role offers opportunities to grow product knowledge, system expertise, and cross-functional collaboration within a manufacturing organization.

Full job record

Job ID6b9ad90c8c813075b9a79817789f8745a3b13ee5
Org ID147a6ab8-7e8b-48fb-9924-fd5e871af9ef
Source ID6b37171a-9b2c-4a9a-b08a-89e6073cf289
Board ID6b37171a-9b2c-4a9a-b08a-89e6073cf289
Provideradp_workforcenow
Provider Job Key574430
TitleCustomer Service Representative
Normalized Title
Statusdeleted
Activeno
Location TextLancaster, NY, US, Lancaster, NY
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNY
CityLancaster
Salary RawUp to 20 (USD) Hourly
Salary Min0
Salary Max20
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b85348a0-569a-4e8a-8978-7b03947c9c4b&ccId=19000101_000001&lang=en_US&type=JS&jobId=574430&jwId=9204093375124_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b85348a0-569a-4e8a-8978-7b03947c9c4b&ccId=19000101_000001&lang=en_US&type=JS&jobId=574430&jwId=9204093375124_1
First Seen At2026-05-31 18:34:10Z
Last Seen At2026-06-02 09:08:57Z
Last Checked At2026-06-04 09:06:52Z
Last Changed At2026-06-04 09:06:52Z
Inactive At2026-06-04 09:06:52Z
Source Posted At2026-04-27 16:34:00Z
Source Updated At
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Extensions
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