Home › Companies › B85348a0 569a 4e8a 8978 7b03947c9c4b 19000101 000001 › Customer Service Representative
Customer Service Representative
B85348a0 569a 4e8a 8978 7b03947c9c4b 19000101 000001 · Lancaster, NY, US, Lancaster, NY · Deleted · $20 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | B85348a0 569a 4e8a 8978 7b03947c9c4b 19000101 000001 |
| Title | Customer Service Representative |
| Normalized title | - |
| Department / team | - |
| Location | Lancaster, NY, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $20 / hour |
| Status | deleted |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-27 / 2026-05-31 |
| Changed / last seen | 2026-06-04 / 2026-06-02 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from B85348a0 569a 4e8a 8978 7b03947c9c4b 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Lancaster. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | B85348a0 569a 4e8a 8978 7b03947c9c4b 19000101 000001 |
| Source | 6b37171a-9b2c-4a9a-b08a-89e6073cf289 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Customer Service Representative
Overview The Customer Service Representative plays a vital role in delivering positive, reliable, and professional experiences for our customers. Working within a manufacturing environment, this role supports both external customers and internal teams by providing accurate information, processing orders, and coordinating communication across departments. This position combines customer-facing responsibilities with operational support to ensure smooth workflows and high levels of customer satisfaction.
Key Responsibilities – Provide Professional and Friendly Customer Service - Engage customers and prospective customers by phone and online using a warm, attentive, and solution-focused approach.
- Provide timely and accurate information related to products, pricing, availability, and delivery.
- Address customer questions or concerns professionally, with a focus on efficient and effective resolution.
- Process customer requests accurately, ensuring a smooth and positive customer experience.
Customer Operations Support - Set up new customer accounts with accuracy and attention to detail.
- Enter, process, and review customer orders to support accurate and timely fulfillment within the manufacturing workflow.
- Coordinate customer needs internally by communicating clearly with production, planning, and logistics teams.
- Follow up on customer interactions to ensure questions are resolved and expectations are met or exceeded.
- Maintain organized and up-to-date customer files, documentation, and records.
Support Customer Experience and Loyalty - Accurately document customer interactions, including calls, emails, and follow-ups, in the CRM system.
- Capture relevant customer details that support consistent, high-quality service across interactions.
- Contribute to a team-focused service culture that builds trust, strengthens relationships, and fosters long-term customer loyalty.
Skills and Qualifications - Experience or exposure to ERP and CRM systems in a customer service setting; manufacturing experience is a strong plus.
- Beginner-level proficiency with Microsoft Outlook, Word, Excel, and Teams.
- Strong verbal and written communication skills with a customer-first mindset.
- Ability to stay organized, prioritize tasks, and manage multiple customer requests simultaneously.
- Positive, solution-oriented attitude and the ability to collaborate effectively across teams and departments.
What Success Looks Like - Customers feel valued, supported, and well informed throughout every interaction.
- Communication with customers and internal teams is accurate, clear, and timely.
- Orders and customer requests are processed accurately and support efficient manufacturing operations.
- CRM records are complete, organized, and useful for improving service quality and customer satisfaction.
- Customers return not only for our products, but for the consistent, dependable service you provide.
This role offers opportunities to grow product knowledge, system expertise, and cross-functional collaboration within a manufacturing organization.
Full job record
| Job ID | 6b9ad90c8c813075b9a79817789f8745a3b13ee5 |
| Org ID | 147a6ab8-7e8b-48fb-9924-fd5e871af9ef |
| Source ID | 6b37171a-9b2c-4a9a-b08a-89e6073cf289 |
| Board ID | 6b37171a-9b2c-4a9a-b08a-89e6073cf289 |
| Provider | adp_workforcenow |
| Provider Job Key | 574430 |
| Title | Customer Service Representative |
| Normalized Title | — |
| Status | deleted |
| Active | no |
| Location Text | Lancaster, NY, US, Lancaster, NY |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | Lancaster |
| Salary Raw | Up to 20 (USD) Hourly |
| Salary Min | 0 |
| Salary Max | 20 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b85348a0-569a-4e8a-8978-7b03947c9c4b&ccId=19000101_000001&lang=en_US&type=JS&jobId=574430&jwId=9204093375124_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b85348a0-569a-4e8a-8978-7b03947c9c4b&ccId=19000101_000001&lang=en_US&type=JS&jobId=574430&jwId=9204093375124_1 |
| First Seen At | 2026-05-31 18:34:10Z |
| Last Seen At | 2026-06-02 09:08:57Z |
| Last Checked At | 2026-06-04 09:06:52Z |
| Last Changed At | 2026-06-04 09:06:52Z |
| Inactive At | 2026-06-04 09:06:52Z |
| Source Posted At | 2026-04-27 16:34:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b85348a0-569a-4e8a-8978-7b03947c9c4b|19000101_000001/date=2026-06-02/2026-06-02T09-08-57-456Z-2a6b37624b7cad7db0708b1cd6c6c61a03bfc92aeded26af53455fefb89010d1.json |
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