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Account Services Representative

D503d7b6 8c3e 4c6d 9d17 38c54012881f 19000101 000001 · Eau Claire, WI, US, Eau Claire, WI · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyD503d7b6 8c3e 4c6d 9d17 38c54012881f 19000101 000001
TitleAccount Services Representative
Normalized title-
Department / team-
LocationEau Claire, WI, United States
Work modelRemote / Remote
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-30 / 2026-05-31
Changed / last seen2026-06-19 / 2026-06-19

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PageWhat it containsOpen
Company jobsActive postings from D503d7b6 8c3e 4c6d 9d17 38c54012881f 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Eau Claire.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyD503d7b6 8c3e 4c6d 9d17 38c54012881f 19000101 000001
Source15e078d8-8979-48cf-9531-2269687865c9
ATS providerADP Workforce Now Recruiting

Description

Join Our Team at Realityworks Who We Are Realityworks is a 100% employee-owned company headquartered in Eau Claire, WI. We’re passionate about transforming education by providing innovative, hands-on learning solutions that prepare students for real-world careers. What We Do We develop comprehensive educational products that combine curriculum, experiential learning tools, student activities, and assessment resources. Our solutions are trusted by middle schools, high schools, and post-secondary institutions across the country to engage learners, develop critical skills, and inspire career exploration. Why Join Us When you join Realityworks, you become a co-owner in a company that values your contributions and rewards your success. Our employee-centered culture is built on collaboration, innovation, and shared achievement. We offer a robust benefits package, including: Employee Stock Ownership Plan (ESOP): 100% company-funded and designed to grow in value as we succeed together Health, Dental, and Life Insurance: Comprehensive coverage to support your well-being 401(k) Retirement Plan: With company match up to 6% Generous Paid Time Off: Over 20 days annually, plus 10 paid holidays Wellness Incentives: Gym reimbursement and healthy living rewards Family-Friendly Benefits: Paid maternity, paternity, and adoption leave Flexible Spending Accounts: Including dependent care coverage Disability Coverage: Long-term and short-term Education Support: Tuition assistance for continued learning Community Engagement: Paid volunteer time and donation matching The Opportunity: Account Services Representative The Account Services Representative (ASR) plays a crucial role in driving new business by generating qualified opportunities and targeting key accounts through diverse strategies. The ASR works in partnership with Account Managers in high-performing territories, supporting transactional sales, and engaging in call lists and new account discovery. This position leverages internal technology for account research, engages customers over the phone to facilitate product orders, and diligently follows up on leads generated from marketing campaigns. Key Responsibilities Identifies new prospects and engages with existing customers to explore sales opportunities and fulfill customer needs Conducts a high volume of outbound telephone dials on a daily basis Collaborates closely with Account Managers in high-performing territories to support transactional sales efforts with weekly meetings to discuss strategy and outcomes Works on call lists and hot leads and engages in new account discovery initiatives to expand the customer base Stays informed about product features, compatibility, pricing, supporting materials, and available discounts/promotions Responds promptly to requests for information and qualifies leads generated from inbound inquiries Addresses customer inquiries via phone and email regarding product features, pricing, purchasing processes, and more Maintains post-sale contact with clients to facilitate a positive and productive long-term relationship Establishes strong customer relationships including problem resolution with customers about any account problems, concerns, needs, and more and communicates those issues with the company Maintains accurate and timely records within the company’s CRM system Attends and participates in regular sales meetings and training sessions Maintains house accounts as needed What You’ll Bring Bachelor’s degree in Marketing, Communications, Business Administration, or a related field Proven experience (1+ years) in sales, inside sales, or customer service Proficiency in Microsoft 365 applications, particularly Outlook, Word, and Excel Strong familiarity with Customer Relationship Management (CRM) systems, such as NetSuite or similar Ability to manage a high volume of customer interactions with professionalism and accuracy Experience supporting sales teams in a fast-paced environment Knowledge of B2B sales processes and strategies Demonstrated success meeting or exceeding sales or service goals Work Location Realityworks is located in Eau Claire, WI. This is a fully remote position working from a home office within the State of Wisconsin. Travel Requirements Travel required to Realityworks headquarters in Eau Claire, WI, one to two times per year for sales training Learn More Explore our mission and the impact we’re making in education at www.realityworks.com . Realityworks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Full job record

Job ID6b89a7c4e9e915244fee7fdfce256d238479479e
Org ID359990b5-cad6-449e-a20a-8cecb445efcf
Source ID15e078d8-8979-48cf-9531-2269687865c9
Board ID15e078d8-8979-48cf-9531-2269687865c9
Provideradp_workforcenow
Provider Job Key595343
TitleAccount Services Representative
Normalized Title—
Statusactive
Activeyes
Location TextEau Claire, WI, US, Eau Claire, WI
Department—
Team—
Employment Type—
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionWI
CityEau Claire
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d503d7b6-8c3e-4c6d-9d17-38c54012881f&ccId=19000101_000001&lang=en_US&type=JS&jobId=595343&jwId=9201741447778_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d503d7b6-8c3e-4c6d-9d17-38c54012881f&ccId=19000101_000001&lang=en_US&type=JS&jobId=595343&jwId=9201741447778_1
First Seen At2026-05-31 18:18:52Z
Last Seen At2026-06-19 12:17:11Z
Last Checked At2026-06-19 12:17:11Z
Last Changed At2026-06-19 12:17:11Z
Inactive At—
Source Posted At2026-03-30 19:57:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=d503d7b6-8c3e-4c6d-9d17-38c54012881f|19000101_000001/date=2026-06-19/2026-06-19T12-17-10-957Z-80820202540adf213cd1af2c1db854dfa669c0e4d059e98a9dcf540c746653da.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;' data-pasted=\"true\"><strong><span style=\"font-size: 19px; font-family: arial, sans-serif;\">Join Our Team at Realityworks</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><strong>Who We Are</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\">Realityworks is a 100% employee-owned company headquartered in Eau Claire, WI. We&rsquo;re passionate about transforming education by providing innovative, hands-on learning solutions that prepare students for real-world careers.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><strong>What We Do</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\">We develop comprehensive educational products that combine curriculum, experiential learning tools, student activities, and assessment resources. Our solutions are trusted by middle schools, high schools, and post-secondary institutions across the country to engage learners, develop critical skills, and inspire career exploration.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><strong>Why Join Us</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\">When you join Realityworks, you become a co-owner in a company that values your contributions and rewards your success. Our employee-centered culture is built on collaboration, innovation, and shared achievement.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\">We offer a robust benefits package, including:</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\"><strong>Employee Stock Ownership Plan (ESOP):</strong> 100% company-funded and designed to grow in value as we succeed together</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\"><strong>Health, Dental, and Life Insurance:</strong> Comprehensive coverage to support your well-being</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\"><strong>401(k) Retirement Plan:</strong> With company match up to 6%</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\"><strong>Generous Paid Time Off:</strong> Over 20 days annually, plus 10 paid holidays</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\"><strong>Wellness Incentives:</strong> Gym reimbursement and healthy living rewards</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\"><strong>Family-Friendly Benefits:</strong> Paid maternity, paternity, and adoption leave</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\"><strong>Flexible Spending Accounts:</strong> Including dependent care coverage</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\"><strong>Disability Coverage:</strong> Long-term and short-term</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\"><strong>Education Support:</strong> Tuition assistance for continued learning</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\"><strong>Community Engagement:</strong> Paid volunteer time and donation matching</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><strong>The Opportunity: Account Services Representative</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\">The Account Services Representative (ASR) plays a crucial role in driving new business by generating qualified opportunities and targeting key accounts through diverse strategies. The ASR works in partnership with Account Managers in high-performing territories, supporting transactional sales, and engaging in call lists and new account discovery. This position leverages internal technology for account research, engages customers over the phone to facilitate product orders, and diligently follows up on leads generated from marketing campaigns.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><strong>Key Responsibilities</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\">Identifies new prospects and engages with existing customers to explore sales opportunities and fulfill customer needs&nbsp;</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\">Conducts a high volume of outbound telephone dials on a daily basis&nbsp;</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\">Collaborates closely with Account Managers in high-performing territories to support transactional sales efforts with weekly meetings to discuss strategy and outcomes&nbsp;</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\">Works on call lists and hot leads and engages in new account discovery initiatives to expand the customer base&nbsp;</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\">Stays informed about product features, compatibility, pricing, supporting materials, and available discounts/promotions&nbsp;</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\">Responds promptly to requests for information and qualifies leads generated from inbound inquiries&nbsp;</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\">Addresses customer inquiries via phone and email regarding product features, pricing, purchasing processes, and more&nbsp;</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\">Maintains post-sale contact with clients to facilitate a positive and productive long-term relationship&nbsp;</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\">Establishes strong customer relationships including problem resolution with customers about any account problems, concerns, needs, and more and communicates those issues with the company&nbsp;</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\">Maintains accurate and timely records within the company&rsquo;s CRM system</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\">Attends and participates in regular sales meetings and training sessions&nbsp;</li><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: 1.15;\">Maintains house accounts as needed &nbsp;</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><strong>What You&rsquo;ll Bring</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: arial, sans-serif; line-height: 1;\">Bachelor&rsquo;s degree in Marketing, Communications, Business Administration, or a related field</li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: arial, sans-serif; line-height: 1;\">Proven experience (1+ years) in sales, inside sales, or customer service</li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: arial, sans-serif; line-height: 1;\">Proficiency in Microsoft 365 applications, particularly Outlook, Word, and Excel</li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: arial, sans-serif; line-height: 1;\">Strong familiarity with Customer Relationship Management (CRM) systems, such as NetSuite or similar</li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: arial, sans-serif; line-height: 1;\">Ability to manage a high volume of customer interactions with professionalism and accuracy</li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: arial, sans-serif; line-height: 1;\">Experience supporting sales teams in a fast-paced environment</li></ul></div><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: arial, sans-serif; line-height: 1;\">Knowledge of B2B sales processes and strategies</li><li style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: arial, sans-serif; line-height: 1;\">Demonstrated success meeting or exceeding sales or service goals</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><strong>Work Location</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; font-size: 11pt; font-family: arial, sans-serif; line-height: 1;\">Realityworks is located in Eau Claire, WI. This is a fully remote position working from a home office within the State of Wisconsin.&nbsp;</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><strong>Travel Requirements</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in; font-size: 11pt; font-family: arial, sans-serif; line-height: normal;\">Travel required to Realityworks headquarters in Eau Claire, WI, one to two times per year for sales training</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><strong>Learn More</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\">Explore our mission and the impact we&rsquo;re making in education at <a href=\"https://www.realityworks.com\" target=\"_new\" style=\"font-family: arial,sans-serif;\"><span style=\"color: blue;\">www.realityworks.com</span></a>.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;line-height:normal;'><span style=\"font-family: arial, sans-serif;\"><em>Realityworks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</em></span></p><span style='font-size:15px;font-family:\"Aptos\",sans-serif;'><br>&nbsp;</span><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><em><span style='font-family:\"Calibri\",sans-serif;'>&nbsp;</span></em></p><p><span style='font-size:15px;font-family:\"Aptos\",sans-serif;'><br>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Aptos\",sans-serif;'><em><span style='font-family:\"Calibri\",sans-serif;'>&nbsp;</span></em></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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