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Leveraging our talented team of professionals, along with leading-edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners.</span></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;color:teal;'>Core Values</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 11px; font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">HdL team members individually and collectively aspire to the following core values:</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 11px; font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-family:\"Arial\",sans-serif;'>Deliver Excellence In Everything</span></strong></span><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;&ndash; We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 11px; font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-family:\"Arial\",sans-serif;'>Do The Right Thing</span></strong></span><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;&ndash; We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 11px; font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-family:\"Arial\",sans-serif;'>Foster Relationships</span></strong></span><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;&ndash; We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 11px; font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-family:\"Arial\",sans-serif;'>Give Generously</span></strong></span><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;&ndash; We give generously of our time and resources to our teammates, clients, and communities. We impart information for best practices, encourage professional development, and support charitable community organizations.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 11px; font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-family:\"Arial\",sans-serif;'>Enjoy The Journey</span></strong></span><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;&ndash; We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 11px; font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"color: rgb(0, 0, 0);\"><strong><span style='font-family:\"Arial\",sans-serif;'>Be Authentic, Grateful, and Humble</span></strong></span><span style=\"font-family: Arial, sans-serif; color: rgb(0, 0, 0);\">&nbsp;&ndash; We are thankful for the success we have achieved individually and as a company and never take it for granted.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-indent:.5in;'><span style='font-family:\"Lato\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Lato\",sans-serif;color:teal;'>Job Responsibilities</span></strong></p><div><p style=\"margin-bottom: 0px; margin-top: 0px;\"><span style=\"color: rgb(0, 0, 0);\"><br></span></p><p style=\"margin-bottom: 0px; margin-top: 0px;\"><span style=\"font-size: 15px; font-family: Lato, sans-serif; color: rgb(0, 0, 0);\">We&rsquo;re seeking a positive, self-driven, detail-oriented individual, with a dedication to providing high-quality customer service and accurate data entry. This position will be providing local tax collection and administration services for jurisdictions in multiple states. The individual holding this position must be a quick learner and will be responsible for sales/use and lodging tax collections; taxpayer notification and communication; compliance and education; and database management.</span></p><p style=\"margin-bottom: 0px; margin-top: 0px;\"><span style=\"color: rgb(0, 0, 0);\"><br></span></p><ul style=\"margin-bottom: 0px; margin-top: 0px;\"><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Provide customer service to taxpayers, businesses, and the public, primarily via phone and email.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Process and review tax returns, forms, applications, and payments daily.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Notify, review, and resolve outstanding taxpayer compliance issues.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Thorough knowledge, interpretation, and application of the local tax and business license ordinances.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Reconcile and report on all tax revenue activities monthly.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Resolve revenue discrepancies through identification, explanation, and communication procedures.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Analyze and review taxpayer data for refunds and potential audits.</span></li></ul><p style=\"margin-bottom: 0px; margin-top: 0px;\"><br></p><p style=\"margin-bottom: 0px; margin-top: 0px;\"><span style=\"color: #008080; font-size: 16px; font-family: Lato, sans-serif; font-weight: bold;\">Skills and Qualifications</span></p><p style=\"margin-bottom: 0px; margin-top: 0px;\"><span style=\"color: rgb(0, 0, 0);\"><br></span></p><ul style=\"margin-bottom: 0px; margin-top: 0px;\"><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Strong computer, clerical, and technical skills with demonstrated proficiency in Excel, Outlook, and Word.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Excellent verbal and written communication skills and ability to manage a large call volume.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Exceptional customer service skills and ability to de-escalate sensitive issues while upholding City standards and requirements.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Proven high level of accuracy and review in data entry and analysis.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Ability to work independently with strong organizational, decision-making, interpersonal, and conflict-resolution skills.</span></li><li style=\"color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Ability to work effectively and complete tasks in a timely manner despite a heavy workload, frequent interruptions, and other occurrences inherent to this position.</span></li></ul><p style=\"line-height: 1;\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\"><br></span></p><p><span style=\"font-size: 15px; font-family: Lato, sans-serif;\"><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; font-weight: 700; color: rgb(65, 65, 65); font-family: Calibri, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; 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font-family: Lato, sans-serif;\">Bilingual in Spanish preferred.</span></li></ul><p style=\"margin-bottom: 0px; margin-top: 0px;\"><br></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Arial\",sans-serif;color:teal;'>Compensation</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-family:\"Lato\",sans-serif;color:#0E0E0E;background:white;'>The starting base salary for this Fresno, CA position is expected to be between $17.50 and $20.00 per hour. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law.&nbsp;</span></p><p style=\"margin-bottom: 0px; margin-top: 0px;\"><span style='font-family:\"Lato\",sans-serif;color:red;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style='font-size:16px;font-family:\"Lato\",sans-serif;color:teal;'>Benefits&nbsp;</span></strong></p><ol start=\"1\" style=\"margin-bottom:0in;\" type=\"1\"><li style=\"margin: 0in; font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Opportunity to participate in 401k</span></li><li style=\"margin: 0in; font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Medical, Dental, Vision, Life/AD&amp;D, LTD, and Employee Assistance Program</span></li><li style=\"margin: 0in; font-size: 15px; font-family: Calibri, sans-serif; color: rgb(0, 0, 0);\"><span style=\"font-size: 15px; font-family: Lato, sans-serif;\">Paid time off for Vacation, Sick, and Holidays</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style='font-size:15px;font-family:\"Lato\",sans-serif;'>Employee Stock Ownership Plan (learn more about the HdL ESOP at: <a href=\"https://urldefense.com/v3/__https:/www.hdlcompanies.com/about/careers__;!!L8-7AA!Ux7IGpcmNl39a-ZWWBJEJF57KJqEcljWtYNswUp-ZOAG3UAxrWU-eTuvaSgIY0THLuMFkPZuPUOiJjRjw8GzsPsl4G0ctkzVMg$\" target=\"_blank\">https://www.hdlcompanies.com/about/careers</a>)</span></li></ol></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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