Director of Housekeeping

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  "last_changed_at": "2026-05-30T06:08:49.400Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Paget, Paget, PG 04, Bermuda",
    "city": "Paget",
    "region": "Paget",
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    "confidence": 0.8
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  "inferred_at": "2026-06-06T10:26:46.951Z",
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  "list_job": {
    "id": "106",
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    "location": {
      "city": "Paget",
      "state": "Paget"
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    "departmentId": "18613",
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    "jobOpeningName": "Director of Housekeeping",
    "departmentLabel": "Guest Environment",
    "employmentStatusLabel": "Full-Time (Salaried)"
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  "detail_job_opening": {
    "location": {
      "city": "Paget",
      "state": "Paget",
      "postalCode": "PG 04",
      "addressCountry": "Bermuda"
    },
    "datePosted": "2026-02-20",
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    "description": "<p><span style=\"font-size: 12pt; font-weight: bold\">Position Summary:</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Holding more than 15 years experience within a luxury hospitality environment, with at least 10 years in a managerial role, the Director will manage all aspects of the guest environment experience across 50+ guest rooms &amp; cottages (Horizons) over 26 acres. Managing a team of 10+ GE Attendants, the Director will manage the daily operations of the rooms and public spaces teams to include resourcing, procurement, inspections, recruitment and training. As a member of the executive team, and a project lead relevant to ongoing renovation, the Director will assume fiscal responsibility / budget control relevant to the management of efficiencies and proper processes and procedures to ensure consistency in the quality and organization of the CBC brand. This is a definite “hands on” role where the Director will have specific training and / or knowledge of housekeeping / laundry treatment, advanced cleaning and sanitizing protocol. The Director is a strong communicator and a proficient user of the Microsoft suite and able to effectively manage relationships at all levels of the organization.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Duties, Tasks and Responsibilities:</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">• Responsible for the recruitment, training, promotion, coaching and counselling of the housekeeping team.</span></p>\n<p><span style=\"font-size: 12pt\">• Plan and manage all work in the Housekeeping Department and distribute assignments accordingly; assign regular and special duties to house persons, room attendants, public space and laundry attendants.</span></p>\n<p><span style=\"font-size: 12pt\">• Schedule employees and assign days off according to occupancy forecasts and labor standards; maintain a time-log record book of all employees within the department.</span></p>\n<p><span style=\"font-size: 12pt\">• Responsible for bi-weekly payroll report and gratuities in accordance with the daily sheets for room attendants.</span></p>\n<p><span style=\"font-size: 12pt\">• Inform new employees about regulations; train and assign new employees to work with experienced employees; check the work of new employees and review the reports made by supervisors.</span></p>\n<p><span style=\"font-size: 12pt\">• Inspect the housekeeping staff regularly to check quantity and quality of work.</span></p>\n<p><span style=\"font-size: 12pt\">• Approve all supply requisitions.</span></p>\n<p><span style=\"font-size: 12pt\">• Maintain the lost and found department and is responsible for all lost and found items; when possible, determine the rightful owner of and make arrangements for the return of lost items.</span></p>\n<p><span style=\"font-size: 12pt\">• Develop effective strategies to communicate with other departments.</span></p>\n<p><span style=\"font-size: 12pt\">• Develop departmental budget and, after approval, monitor and take corrective action as necessary to ensure that financial goals are attained.</span></p>\n<p><span style=\"font-size: 12pt\">• Make recommendations regarding necessary capital expenditures and special maintenance and repair improvements.</span></p>\n<p><span style=\"font-size: 12pt\">• Develop and implement linen, supply and other inventory management programs to control expenses.</span></p>\n<p><span style=\"font-size: 12pt\">• Plan “deep cleaning” activities and schedules for club’s public and guestroom areas.</span></p>\n<p><span style=\"font-size: 12pt\">• Participate in ongoing evaluation programs to ensure that all club areas meet cleanliness, safety and other standards.</span></p>\n<p><span style=\"font-size: 12pt\">• Serve as an ad hoc member of appropriate club committees.</span></p>\n<p><span style=\"font-size: 12pt\">• Plan professional development and training activities for supervisors and the team.</span></p>\n<p><span style=\"font-size: 12pt\">• Work with other department heads for set-up of furniture and other necessary items for special events.</span></p>\n<p><span style=\"font-size: 12pt\">• Conduct regular inspections of all club facilities to schedule requirements for special cleaning.</span></p>\n<p><span style=\"font-size: 12pt\">• Maintain MSDS forms and conduct chemical safety training programs for department personnel.</span></p>\n<p><span style=\"font-size: 12pt\">• Supervise compliance with outsourced cleaning contractors.</span></p>\n<p><span style=\"font-size: 12pt\">• Interact with Purchasing Department personnel for procurement of all necessary items for department.</span></p>\n<p><span style=\"font-size: 12pt\">• Attend department head and other staff meetings.</span></p>\n<p><span style=\"font-size: 12pt\">• Complete other appropriate tasks or duties assigned by General Manager.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Skills/Knowledge:</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">• Knowledge of cleaning supplies, equipment and techniques required.</span></p>\n<p><span style=\"font-size: 12pt\">• Ability to train and supervise workers and to communicate effectively.</span></p>\n<p><span style=\"font-size: 12pt\">• Able to administer all housekeeping services for the clubhouse, guest rooms and public and staff areas.</span></p>\n<p><span style=\"font-size: 12pt\">• Knowledge of and ability to perform required role during emergency situations.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Education and/or Experience:</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">• University Degree with at least 10-15 years progressive experience with a luxury brand</span></p>\n<p><span style=\"font-size: 12pt\">• Club, resort or other hospitality industry housekeeping experience.</span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Licenses and Special Requirements:</span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Physical Demands and Work Environment:</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">• Exposure to loud noise levels and chemicals.</span></p>\n<p><span style=\"font-size: 12pt\">• Frequent lifting, bending, climbing, stooping and pulling.</span></p>\n<p><span style=\"font-size: 12pt\">• Continuous standing and walking.</span></p>",
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    "departmentLabel": "Guest Environment",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Executive",
    "jobOpeningShareUrl": "https://coralbeachandtennisclub.bamboohr.com/careers/106",
    "employmentStatusLabel": "Full-Time (Salaried)"
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