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Customer Account Representative

98617f59 2ed0 4bd6 9f68 20fa241f2e5a 19000101 000001 · Constantine, MI, US, Constantine, MI · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company98617f59 2ed0 4bd6 9f68 20fa241f2e5a 19000101 000001
TitleCustomer Account Representative
Normalized title-
Department / team-
LocationConstantine, MI, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-12 / 2026-06-12
Changed / last seen2026-06-20 / 2026-06-20

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PageWhat it containsOpen
Company jobsActive postings from 98617f59 2ed0 4bd6 9f68 20fa241f2e5a 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Constantine.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company98617f59 2ed0 4bd6 9f68 20fa241f2e5a 19000101 000001
Source552f5551-2731-4862-b351-938027fe1302
ATS providerADP Workforce Now Recruiting

Description

Position Purpose: The Customer Account Representative is primarily responsible for engaging Vaupell’s customer base and providing our clients with exceptional customer service support. The Customer Account Representative acts as the Voice of the Customer and drives the internal organization’s behavior through the communication of customer needs and expectations Essential Duties and responsibilities Acts effectively as a customer champion and advocate; understands and communicates current and future customer needs and expectations; establishes and maintains strong relationships at all levels with the customer. Proactively coordinates all aspects of an order to ensure that we exceed our customer's needs and expectations, including following up on special products, scheduling, and manufacturing details to avoid issues that may negativelyimpactthe business success, and working cooperatively with interdepartmental peer groups. Establishes broad technical knowledge of all products including developing a deep understanding of our customers’ maintenance operations and business systems. Liaises between our customers and manufacturing. Negotiates solutions and prioritizes orders with our customers and our manufacturing sites while managing overall cost. Develops plans that will meet the project requirements while accounting for obstacles that could impact the project's success. Coordinates with New Product Introduction (NPI) teams to ensure projects launchin a timely manner. Responsible for following all Vaupell policies and standard operating procedures and safety practices. Other duties as assigned Job Qualifications/Requirements Associates degree and 6+ months related experience or equivalent education/experience. Experience in manufacturing preferred Requires strong problem-solving skills. Excellent verbal and written communication skills. Must have the ability to understand and support the inquiries from our customers with clear verbal and written communication. Must be able to work in a collaborative manner with engineering, manufacturing, production, vendors, customers, and managers. Candidates must be a “US Person” (i.e. US Citizen or Permanent Resident) to ensure Vaupell's compliance with ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations) Environmental Condition While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes, airborne particles, and vibrations. The noise level in the work environment is usually moderate to occasionally loud. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Requirements Required physical skills and abilities (see below) A = 20% or less of work time B= 20 to 60% of work time C = 60%ormore of work time Blank = Not applicable Standing A Bending at waist A Walking A Reaching below shoulder level A Sitting C Reaching above shoulder level A Lifting under 25 lbs. A Grasping C Lifting 25 to 50 lbs. A Handling C Lifting over 50 lbs. A Finger Dexterity C Carrying under 25 lbs. A Feeling C Carrying 25 to 50 lbs. A Eye-Hand coordination C Carrying over 50 lbs. A Eye-Hand-Foot coordination A Pushing under 25 lbs. A Hearing, ordinary C Pushing 25 to 50 lbs. A Hearing, other (explain below) Pushing over 50 lbs. A Seeing – near vision acuity C Climbing stairs A Seeing – far vision acuity C Climbing ladders Depth perception B Balancing Color perception B Kneeling Keyboarding C Crawling Pulling C Turning/twisting A Other Vaupell reserves the right to change, modify or add to the Essential Duties and Responsibilities of any position at any time. Vaupell is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, belief and spirituality, gender, age, sexual orientation, gender identity or expression, ethnicity/national origin, pregnancy, genetic information, veteran or disability status.

Full job record

Job ID6b3d03c665d783b0461188a70afd584db733483d
Org IDd03bd937-0843-446e-8662-7997bf96ac3c
Source ID552f5551-2731-4862-b351-938027fe1302
Board ID552f5551-2731-4862-b351-938027fe1302
Provideradp_workforcenow
Provider Job Key581627
TitleCustomer Account Representative
Normalized Title—
Statusactive
Activeyes
Location TextConstantine, MI, US, Constantine, MI
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionMI
CityConstantine
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=98617f59-2ed0-4bd6-9f68-20fa241f2e5a&ccId=19000101_000001&lang=en_US&type=JS&jobId=581627&jwId=9206313693703_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=98617f59-2ed0-4bd6-9f68-20fa241f2e5a&ccId=19000101_000001&lang=en_US&type=JS&jobId=581627&jwId=9206313693703_1
First Seen At2026-06-12 12:43:12Z
Last Seen At2026-06-20 13:23:26Z
Last Checked At2026-06-20 13:23:26Z
Last Changed At2026-06-20 13:23:26Z
Inactive At—
Source Posted At2026-06-12 11:07:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=98617f59-2ed0-4bd6-9f68-20fa241f2e5a|19000101_000001/date=2026-06-20/2026-06-20T13-23-25-886Z-576bda54a1622cdece790d9fe1f847809fbb3ab876360c0caf0b4e1db360cbee.json
Event Fields
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  "active_status": "active"
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Parsed Structured
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Extensions
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Native Structured
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    "requisitionDescription": "<div><div><div><p data-pasted=\"true\"><strong>Position Purpose:&nbsp;</strong>&nbsp;</p><p>&nbsp;The Customer Account Representative is primarily responsible for engaging Vaupell&rsquo;s customer base and providing our clients with exceptional customer service support. The Customer Account Representative acts as the Voice of the Customer and drives the internal organization&rsquo;s behavior through the communication of customer needs and expectations &nbsp;</p><p><strong>&nbsp;Essential Duties and responsibilities&nbsp;</strong></p><ul><li>Acts effectively as a customer champion and advocate; understands and communicates current and future customer needs and expectations; establishes and maintains strong relationships at all levels with the customer.</li><li>Proactively coordinates all aspects of an order to ensure that we exceed our customer&#39;s needs and expectations, including following up on special products, scheduling, and manufacturing details to avoid issues that may negativelyimpactthe business success, and working cooperatively with interdepartmental peer groups.</li><li>Establishes broad technical knowledge of all products including developing a deep understanding of our customers&rsquo; maintenance operations and business systems.</li><li>Liaises between our customers and manufacturing. Negotiates solutions and prioritizes orders with our customers and our manufacturing sites while managing overall cost.</li><li>Develops plans that will meet the project requirements while accounting for obstacles that could impact the project&#39;s success.</li><li>Coordinates with New Product Introduction (NPI) teams to ensure projects launchin a timely manner.</li><li>Responsible for following all Vaupell policies and standard operating procedures and safety practices. &nbsp;</li><li>Other duties as assigned</li></ul><p>Job&nbsp;Qualifications/Requirements&nbsp;</p><ul><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW44944574 BCX8\"><span class=\"NormalTextRun SCXW44944574 BCX8\">Associates degree and 6+ months related experience or equivalent education/experience.</span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW44944574 BCX8\"><span class=\"NormalTextRun SCXW44944574 BCX8\">Experience in manufacturing preferred</span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW44944574 BCX8\"><span class=\"NormalTextRun SCXW44944574 BCX8\">Requires strong problem-solving skills. &nbsp;</span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW44944574 BCX8\"><span class=\"NormalTextRun SCXW44944574 BCX8\">Excellent verbal and written communication skills.&nbsp;&nbsp;</span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW44944574 BCX8\">Must&nbsp;</span><span class=\"NormalTextRun SCXW44944574 BCX8\">have the ability to understand and support the inquiries from our customers with clear verbal and written communication.</span></span></li><li><span data-contrast=\"none\" lang=\"EN-US\" class=\"TextRun SCXW44944574 BCX8\"><span class=\"NormalTextRun SCXW44944574 BCX8\">Must be able to work in a collaborative manner with engineering, manufacturing, production, vendors, customers, and managers. &nbsp;&nbsp;</span></span></li></ul><p>&nbsp;</p><p>Candidates must be a &ldquo;US Person&rdquo; (i.e.&nbsp;US Citizen or Permanent Resident) to ensure Vaupell&#39;s compliance with ITAR (International Traffic in Arms Regulations) and EAR (Export Administration Regulations)&nbsp;</p><p><strong>Environmental Condition&nbsp;</strong></p><p>While performing the duties of this job, the employee is&nbsp;frequently&nbsp;exposed to moving mechanical parts. The employee is occasionally exposed to fumes, airborne particles, and vibrations. The noise level in the work environment is usually moderate to occasionally loud. Reasonable&nbsp;accommodations&nbsp;may be made to enable individuals with disabilities to perform the essential functions. &nbsp;</p><p>&nbsp;</p><p><strong>Physical Requirements&nbsp;</strong></p><p>Required physical skills and abilities (see below)&nbsp;</p><ul><li>A = 20% or less of work time</li><li>B= 20 to 60% of work time</li><li>C = 60%ormore of work time</li><li>Blank = Not applicable</li></ul><p>&nbsp;</p><table border=\"1\" dir=\"ltr\"><tbody><tr><td class=\"FirstRow FirstCol SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Standing&nbsp;</p></td><td class=\"FirstRow SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>A&nbsp;</p></td><td class=\"FirstRow SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"FirstRow SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Bending at waist&nbsp;</p></td><td class=\"FirstRow LastCol SCXW44944574 BCX8\" style=\"width: 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35.1047%;\"><p>Lifting&nbsp;under 25 lbs.&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>A&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Grasping&nbsp;</p></td><td class=\"LastCol SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>C&nbsp;</p></td></tr><tr><td class=\"FirstCol SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Lifting&nbsp;25 to 50 lbs.&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>A&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Handling&nbsp;</p></td><td class=\"LastCol SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>C&nbsp;</p></td></tr><tr><td class=\"FirstCol SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Lifting&nbsp;over 50 lbs.&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>A&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Finger&nbsp;Dexterity&nbsp;</p></td><td class=\"LastCol SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>C&nbsp;</p></td></tr><tr><td class=\"FirstCol SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Carrying under 25 lbs.&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>A&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Feeling&nbsp;</p></td><td class=\"LastCol SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>C&nbsp;</p></td></tr><tr><td class=\"FirstCol SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Carrying&nbsp;25 to 50 lbs.&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>A&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Eye-Hand coordination&nbsp;</p></td><td class=\"LastCol SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>C&nbsp;</p></td></tr><tr><td class=\"FirstCol SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Carrying&nbsp;over 50 lbs.&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>A&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Eye-Hand-Foot coordination&nbsp;</p></td><td class=\"LastCol SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>A&nbsp;</p></td></tr><tr><td class=\"FirstCol SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Pushing under 25 lbs.&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>A&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Hearing, ordinary&nbsp;</p></td><td class=\"LastCol SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>C&nbsp;</p></td></tr><tr><td class=\"FirstCol SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Pushing 25 to 50 lbs.&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>A&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Hearing, other (explain below)&nbsp;</p></td><td class=\"LastCol SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>&nbsp;</p></td></tr><tr><td class=\"FirstCol SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Pushing over 50 lbs.&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>A&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Seeing &ndash; near vision acuity&nbsp;</p></td><td class=\"LastCol SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>C&nbsp;</p></td></tr><tr><td class=\"FirstCol SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Climbing stairs&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>A&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Seeing &ndash; far vision acuity&nbsp;</p></td><td class=\"LastCol SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>C&nbsp;</p></td></tr><tr><td class=\"FirstCol SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Climbing ladders&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Depth&nbsp;perception&nbsp;</p></td><td class=\"LastCol SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>B&nbsp;</p></td></tr><tr><td class=\"FirstCol SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Balancing&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Color&nbsp;perception&nbsp;</p></td><td class=\"LastCol SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>B&nbsp;</p></td></tr><tr><td class=\"FirstCol SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Kneeling&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Keyboarding&nbsp;</p></td><td class=\"LastCol SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>C&nbsp;</p></td></tr><tr><td class=\"FirstCol SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Crawling&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Pulling&nbsp;</p></td><td class=\"LastCol SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>C&nbsp;</p></td></tr><tr><td class=\"FirstCol LastRow SCXW44944574 BCX8\" style=\"width: 35.1047%;\"><p>Turning/twisting&nbsp;</p></td><td class=\"LastRow SCXW44944574 BCX8\" style=\"width: 7.56844%;\"><p>A&nbsp;</p></td><td class=\"LastRow SCXW44944574 BCX8\" style=\"width: 9.33977%;\"><p>&nbsp;</p></td><td class=\"LastRow SCXW44944574 BCX8\" style=\"width: 39.4525%;\"><p>Other&nbsp;</p></td><td class=\"LastCol LastRow SCXW44944574 BCX8\" style=\"width: 8.53462%;\"><p>&nbsp;</p></td></tr></tbody></table><p>&nbsp;</p><p>Vaupell reserves the right to change, modify or add to the Essential Duties and Responsibilities of any position at any time.&nbsp;</p><p>&nbsp;</p><p>Vaupell is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, belief and spirituality, gender, age, sexual orientation, gender identity or expression, ethnicity/national origin, pregnancy, genetic information, veteran or disability status.&nbsp;</p></div></div></div>\n",
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    "requisitionTitle": "Customer Account Representative",
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    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
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}
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