Dynamics 365 Customer Engagement Technical Consultant

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  "last_changed_at": "2026-06-20T07:55:26.965Z",
  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Remote Opportunities - Canada",
    "city": null,
    "region": null,
    "country": "Canada",
    "is_remote": true,
    "confidence": 0.95
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  "remote_policy": "remote",
  "salary_period": "year",
  "workplace_type": "remote",
  "salary_currency": "CAD"
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{}

{
  "lists": [
    {
      "text": "A Day in the Life:",
      "content": "<div>\n<ul type=\"disc\">\n<li>\n<p>Partner with clients and internal stakeholders to design and deliver customer-centric Dynamics 365 CE solutions</p>\n</li>\n<li>\n<p>Facilitate requirements gathering workshops, business process reviews, and fit-gap analysis sessions</p>\n</li>\n<li>\n<p>Configure and implement Dynamics 365 CE applications across Sales, Customer Service, Field Service, and related modules</p>\n</li>\n<li>\n<p>Build and enhance solutions using the Microsoft Power Platform, including Model-Driven Apps, Canvas Apps, Power Automate, and Dataverse</p>\n</li>\n<li>\n<p>Design and support integrations between Dynamics 365, Microsoft 365, Azure services, and third-party systems</p>\n</li>\n<li>\n<p>Contribute to API and integration design using tools like Logic Apps, Azure Functions, and Power Platform connectors</p>\n</li>\n<li>\n<p>Configure business rules, workflows, forms, dashboards, and security models within Dynamics 365 CE</p>\n</li>\n<li>\n<p>Support data migration, deployment activities, and maintain data quality standards</p>\n</li>\n<li>\n<p>Participate in testing cycles (SIT, UAT) and validate solutions meet business requirements</p>\n</li>\n<li>\n<p>Provide post-go-live support, troubleshoot issues, and drive continuous improvement while promoting best-practice, low-customization solutions</p>\n</li>\n\n</ul></div>"
    },
    {
      "text": "What You Bring:",
      "content": "<div>\n<ul type=\"disc\">\n<li>\n<p>5+ years of experience implementing or supporting Microsoft Dynamics 365 Customer Engagement (CE) and/or Power Platform solutions</p>\n</li>\n<li>\n<p>Hands-on experience with one or more Dynamics 365 CE modules such as Sales, Customer Service, Field Service, or Marketing / Customer Insights</p>\n</li>\n<li>\n<p>Strong understanding of CRM processes and customer engagement best practices</p>\n</li>\n<li>\n<p>Proven ability to gather requirements, facilitate workshops, and translate business needs into effective solution designs</p>\n</li>\n<li>\n<p>Experience configuring and extending solutions using the Power Platform, including Model-Driven Apps, Power Automate, Dataverse, and Power BI</p>\n</li>\n<li>\n<p>Familiarity with Azure and integration technologies such as Logic Apps, Azure Functions, and Power Platform connectors</p>\n</li>\n<li>\n<p>Experience working with APIs, REST services, and integrating Dynamics 365 with external systems</p>\n</li>\n<li>\n<p>Understanding of enterprise data models, security frameworks, and solution architecture principles</p>\n</li>\n<li>\n<p>Exposure to customization technologies such as C#, .NET, JavaScript/TypeScript, and web resources within Dynamics 365</p>\n</li>\n<li>\n<p>Experience supporting application lifecycle management (ALM), deployments, and Agile delivery methodologies</p>\n</li>\n<li>\n<p>Strong communication, stakeholder management, and problem-solving skills with the ability to work collaboratively across technical and business teams</p>\n</li>\n<li>\n<p>Post-secondary education in Business, Information Technology, Computer Science, or a related discipline</p>\n</li>\n\n</ul></div>"
    },
    {
      "text": "What Makes You Extra Awesome:",
      "content": "<div>\n<ul type=\"disc\">\n<li>\n<p>Microsoft Certifications in Dynamics 365 or Power Platform</p>\n</li>\n<li>\n<p>Certifications in Scrum Mastre, Prosci Change Management or PMI-PBA</p>\n</li>\n<li>\n<p>Understanding of Application Lifecycle Management (ALM) and DevOps practices for Dynamics 365 and Power Platform</p>\n</li>\n<li>\n<p>Experience with AI-powered capabilities including Microsoft Copilot and Customer Insights</p>\n</li>\n\n</ul></div>"
    },
    {
      "text": "Why Work at Long View:",
      "content": "<div>\n<ul type=\"disc\">\n<li>\n<p><strong>Great people and culture&nbsp;</strong></p>\n</li>\n<li>\n<p><strong>RSP Plan </strong></p>\n</li>\n<li>\n<p><strong>Comprehensive benefits package from day one</strong></p>\n</li>\n<li>\n<p><strong>Career growth&nbsp;</strong>– Permanent staff positions, paid training, career life planning, and relocation and travel opportunities</p>\n</li>\n<li>\n<p><strong>Interesting work&nbsp;</strong>– Be part of exciting projects while accessing all the latest technologies</p>\n</li>\n<li>\n<p><strong>Flexible environment&nbsp;</strong>– A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness</p>\n</li>\n\n</ul></div>"
    }
  ],
  "country": "CA",
  "createdAt": 1781903022237,
  "updatedAt": null,
  "categories": {
    "team": "Applications",
    "location": "Remote Opportunities - Canada",
    "commitment": "Permanent Employee",
    "department": "Data & Dynamics",
    "allLocations": [
      "Remote Opportunities - Canada"
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  "salaryRange": {
    "max": 105598,
    "min": 80455,
    "currency": "CAD",
    "interval": "per-year-salary"
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  "workplaceType": "remote"
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