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    "requisitionDescription": "<div><div><div><p id=\"isPasted\"><strong><span style=\"font-size: 24px;\">Loan Officer Assistant &ndash; Team Holland, Meridian Mortgage</span></strong></p><p><strong><span style=\"font-size: 18px;\">About the Role</span></strong></p><p>We are looking for a Loan Officer Assistant who thrives in a fast-paced, client-focused, and referral-driven environment. This role is a critical part of our mission to deliver a WOW client experience from first contact through closing while supporting the growth of our real estate agent and referral partner ecosystem. You&rsquo;ll work side-by-side with the Loan Officer to ensure seamless execution of the loan process, freeing the LO to focus on business development and client consultations.</p><p><strong><span style=\"font-size: 18px;\">Key Responsibilities (Aligned to Team Holland&rsquo;s Model)</span></strong></p><p>● Loan Intake &amp; Applications</p><p>○ Gather complete borrower information and take thorough applications.</p><p>○ Collect and review initial documentation to ensure clean files for processing.</p><p>○ Run DU/LP findings, identify and correct errors, and escalate red flags quickly.</p><p>● Client Communication &amp; Experience</p><p>○ Serve as a trusted point of contact for clients, keeping them updated on loan milestones.</p><p>○ Request and track missing documents promptly to avoid delays.</p><p>○ Reinforce our team&rsquo;s reputation by delivering clear, proactive, and empathetic communication.</p><p>● Partner Support &amp; CRM Management</p><p>○ Log all client and partner communications in CRM (Jungo/Salesforce).</p><p>○ Manage follow-up tasks, referral touchpoints, and pipeline workflows so nothing falls through the cracks.</p><p>○ Support realtor partners by delivering quick updates, ensuring a &ldquo;refer with confidence&rdquo; experience.</p><p>● Pipeline &amp; Compliance Execution</p><p>○ Help structure deals to align with Fannie Mae, Freddie Mac, FHA, VA, USDA, and portfolio guidelines.</p><p>○ Price loans and quote fees/interest rates accurately.</p><p>○ Ensure all files are compliant with state, federal, and company requirements.</p><p><strong><span style=\"font-size: 18px;\">Qualifications (What We&rsquo;re Looking For)</span></strong></p><p>● Knowledge of industry standards for income, asset, credit, and appraisal approval.</p><p>● Familiarity with Fannie, Freddie, FHA, VA, USDA, and niche programs.</p><p>● Strong attention to detail, organizational skills, and written communication.</p><p>● Comfort using CRM systems to manage tasks, notes, and workflows.</p><p>● Excellent interpersonal skills: able to build trust with clients and referral partners.</p><p>● A growth mindset with the ability to work in a goal-oriented, team-based environment.</p><p>● NMLS license (or ability to obtain if needed).</p><p><strong><span style=\"font-size: 18px;\">What Success Looks Like in This Role</span></strong></p><p>● Files are submission-ready the first time.</p><p>● Clients and partners feel informed and cared for at every step.</p><p>● The LO is freed up to focus on sales, referrals, and consultations because you own the backend process.</p><p>● CRM tasks and pipeline updates are consistently managed &mdash; creating predictability and scalability.</p></div></div></div>\n",
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