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Home › Companies › B3835838 373e 488c A4dc E9fa3a763ed1 19000101 000001 › CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

B3835838 373e 488c A4dc E9fa3a763ed1 19000101 000001 · Tamuning, GU, US, Tamuning, GU · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB3835838 373e 488c A4dc E9fa3a763ed1 19000101 000001
TitleCUSTOMER SERVICE REPRESENTATIVE
Normalized title-
Department / team-
LocationTamuning, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-26 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from B3835838 373e 488c A4dc E9fa3a763ed1 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Tamuning.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB3835838 373e 488c A4dc E9fa3a763ed1 19000101 000001
Sourceeba7f9d3-a0b8-430b-81cd-b52fd59c96ba
ATS providerADP Workforce Now Recruiting

Description

JOB TITLE: Customer Service Representative LOCATION: Harmon, Guam Employment Status: Full-Time, Non-Exempt BENEFITS: Medical, Dental, and Vision Insurance Supplemental Insurance Paid Vacation Leave Paid Sick Leave Paid Bereavement Leave Employee Fleet Gas Card 401(k) Retirement Plan JOB DESCRIPTION SUMMARY Under the direct supervision of the Customer Service Supervisor, the Customer Service Representative is responsible for booking/clearing outbound/inbound shipments (ocean/air), compiling documents on shipments to expedite the removal of cargo from dock/airport, and preparing billing for shipping charges. ESSENTIAL DUTIES AND RESPONSIBILITIES (Other Duties May be Assigned) Examines manifest, Bill of lading, and Airway Bills to determine work procedures for releasing cargo. Notifies consignee or agent by telephone or letter of arrival dates of shipment, customs clearance requirements, and cargo availability and demurrage charges. Computes with the information provided from Bill of Lading and Airway Bills to generate various reports. Prepares billing reports and submits them to the accounting department for collection. Obtains cargo data from the shipper such as cargo type, weight, measurement, destination, and shipping date, in order to determine the allocation of cargo and fully utilize the capacity of each shipment. Consults with ocean carriers and airlines to ascertain availability of cargo space. Provides customer(s) shipping details Informs shipper of carrier’s name on which cargo is booked, departure/arrival date, and cargo delivery date. Composes, and types letters or correspondences from drafts and oral directives. Prepares quotes for customers. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); One to three months of related experience and/or training; Equivalent combination of education and experience. LANGUAGE SKILLS Ability to read, analyzes, and interprets shipping tariffs and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. MATHEMATICAL SKILLS Ability to add and subtract two digit numbers and to multiply and divide Ability to perform these operations using units of American money and weight measurement and volume. REASONING ABILITY Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. OTHER SKILLS AND ABILITIES Must be computer literate in operating MS Word, Excel, PowerPoint, and Outlook. Must be able to read and respond to all incoming and outgoing emails daily Ability to operate a typewriter, calculating machine, large capacity copier machine, and fax machine. Ability to adapt to frequent interruptions and changing of assignments with no advance notice. Must be flexible to work extended hours, weekends, and holidays. COMMENTS: This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their Supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. AMBYTH Shipping & Trading, Inc. is an Equal Employment Opportunity Employer.

Full job record

Job ID6ade660959af19b9cd3f067a411c7028bb6912c3
Org ID09d65902-b05a-41be-b004-9aa6fb00019a
Source IDeba7f9d3-a0b8-430b-81cd-b52fd59c96ba
Board IDeba7f9d3-a0b8-430b-81cd-b52fd59c96ba
Provideradp_workforcenow
Provider Job Key704298
TitleCUSTOMER SERVICE REPRESENTATIVE
Normalized Title—
Statusactive
Activeyes
Location TextTamuning, GU, US, Tamuning, GU
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
Region—
CityTamuning
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b3835838-373e-488c-a4dc-e9fa3a763ed1&ccId=19000101_000001&lang=en_US&type=JS&jobId=704298&jwId=9201904034157_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b3835838-373e-488c-a4dc-e9fa3a763ed1&ccId=19000101_000001&lang=en_US&type=JS&jobId=704298&jwId=9201904034157_1
First Seen At2026-05-31 18:59:32Z
Last Seen At2026-06-06 12:09:40Z
Last Checked At2026-06-06 12:09:40Z
Last Changed At2026-06-06 12:09:40Z
Inactive At—
Source Posted At2026-05-26 06:15:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b3835838-373e-488c-a4dc-e9fa3a763ed1|19000101_000001/date=2026-06-06/2026-06-06T12-09-40-541Z-e92db5734a6edeb645ba861b5bed99ffece253d9a4b3e7ccc69e63ad6b7490d4.json
Event Fields
{
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  "source_hash": "1349e73948b5f03016645880c2b2687a838d6e5c4aa79edc5cfae205775709ca",
  "last_changed_at": "2026-06-06T12:09:40.894Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Tamuning, GU, US, Tamuning, GU",
    "city": "Tamuning",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T12:09:40.888Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Tamuning, GU, US, Tamuning, GU",
      "city": "Tamuning",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
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    "postDate": "2026-05-26T02:15:00.000-04:00",
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    "customFieldGroup": {
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      "stringFields": [
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            "codeValue": "CareerCenterRefId"
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        {
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          "stringValue": ""
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      "indicatorFields": [
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        {
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          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
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          "indicatorValue": true
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        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
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    },
    "requisitionTitle": "CUSTOMER SERVICE REPRESENTATIVE",
    "clientRequisitionID": "1125",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
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        },
        "nameCode": {
          "shortName": " Tamuning, GU, US"
        },
        "aliasNames": []
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    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.6.15/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.41.21/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.41.21/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.28.24/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><p style='margin-top:4.4pt;margin-right:21.1pt;margin-bottom:.0001pt;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;line-height:91%;'><strong>JOB TITLE: Customer Service Representative</strong></p><p style='margin-top:4.4pt;margin-right:21.1pt;margin-bottom:.0001pt;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;line-height:91%;'><strong>LOCATION: Harmon, Guam</strong></p><p style='margin-top:4.4pt;margin-right:21.1pt;margin-bottom:.0001pt;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;line-height:91%;'><strong>Employment Status: Full-Time, Non-Exempt</strong></p><p style='margin-top:4.4pt;margin-right:21.1pt;margin-bottom:.0001pt;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;line-height:91%;'><br></p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, \"system-ui\", \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' data-pasted=\"true\"><strong style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">&nbsp; BENEFITS:</strong></p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, \"system-ui\", \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">&nbsp; Medical, Dental, and Vision Insurance</strong></p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, \"system-ui\", \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">&nbsp; Supplemental Insurance</strong></p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, \"system-ui\", \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">&nbsp; Paid Vacation Leave</strong></p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, \"system-ui\", \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">&nbsp; Paid Sick Leave</strong></p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, \"system-ui\", \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">&nbsp; Paid Bereavement Leave</strong></p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, \"system-ui\", \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">&nbsp; Employee Fleet Gas Card</strong></p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, \"system-ui\", \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">&nbsp; 401(k) Retirement Plan</strong></p><p style='box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, \"system-ui\", \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong style=\"box-sizing: border-box; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">&nbsp;</strong></p><p style='margin-top:4.4pt;margin-right:21.1pt;margin-bottom:.0001pt;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;line-height:91%;'><br></p><p style=\"margin: 4.4pt 21.1pt 0.0001pt 8.2pt; font-size: 16px; font-family: Arial, sans-serif; text-align: center; line-height: 91%;\"><strong>JOB DESCRIPTION</strong></p><p style='margin-top:4.4pt;margin-right:21.1pt;margin-bottom:.0001pt;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;line-height:91%;'><br></p><p style='margin-top:4.4pt;margin-right:21.1pt;margin-bottom:.0001pt;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;line-height:91%;' id=\"isPasted\"><strong><span style=\"font-family: arial,sans-serif;\">SUMMARY</span></strong></p><p style='margin-top:4.4pt;margin-right:21.1pt;margin-bottom:.0001pt;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;line-height:91%;'><span style=\"font-family: arial,sans-serif;\">Under the direct supervision of the Customer Service Supervisor, the Customer Service Representative is responsible for booking/clearing outbound/inbound shipments (ocean/air), compiling documents on shipments to expedite the removal of cargo from dock/airport, and preparing billing for shipping charges.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">&nbsp;</span></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\">ESSENTIAL DUTIES AND RESPONSIBILITIES (Other Duties May be Assigned)</span></h1><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.35pt;'><br></p><ul><li style=\"font-family: arial, sans-serif;\">Examines manifest, Bill of lading, and Airway Bills to determine work procedures for releasing cargo.</li></ul><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Notifies consignee or agent by telephone or letter of arrival dates of shipment, customs clearance requirements, and cargo availability and demurrage charges.</li></ul></div><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Computes with the information provided from Bill of Lading and Airway Bills to generate various reports.</li></ul></div><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Prepares billing reports and submits them to the accounting department for collection.</li></ul></div><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Obtains cargo data from the shipper such as cargo type, weight, measurement, destination, and shipping date, in order to determine the allocation of cargo and fully utilize the capacity of each shipment.</li></ul></div><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Consults with ocean carriers and airlines to ascertain availability of cargo space.</li></ul></div><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Provides customer(s) shipping details</li></ul></div><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Informs shipper of carrier&rsquo;s name on which cargo is booked, departure/arrival date, and cargo delivery date.</li></ul></div><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Composes, and types letters or correspondences from drafts and oral directives.</li></ul></div><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Prepares quotes for customers.</li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.5pt;'><span style=\"font-size: 15px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:21.15pt;margin-bottom:.0001pt;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong>QUALIFICATION REQUIREMENTS:&nbsp;</strong>To&nbsp;perform&nbsp;this&nbsp;job&nbsp;successfully,&nbsp;an&nbsp;individual&nbsp;must&nbsp;be&nbsp;able&nbsp;to&nbsp;perform&nbsp;each&nbsp;essential&nbsp;duty&nbsp;satisfactorily.&nbsp;The&nbsp;requirements&nbsp;listed&nbsp;below&nbsp;are&nbsp;representative&nbsp;of&nbsp;the&nbsp;knowledge,&nbsp;skill, and/or ability required.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.05pt;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">&nbsp;</span></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\">EDUCATION and/or EXPERIENCE</span></h1><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.3pt;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size: 13px;\">&nbsp;</span></strong></span></p><ul><li><span style=\"font-family: arial,sans-serif;\">High school diploma or general education degree (GED);</span></li><li><span style=\"font-family: arial,sans-serif;\">One to three months of related experience and/or training;&nbsp;</span></li><li><span style=\"font-family: arial,sans-serif;\">Equivalent combination of education and experience.</span></li></ul><h1 style='margin-top:2.45pt;margin-right:0in;margin-bottom:0in;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\">LANGUAGE SKILLS</span></h1><ul><li><span style=\"font-family: arial,sans-serif;\">Ability to read, analyzes, and interprets shipping tariffs and legal documents.</span></li><li><span style=\"font-family: arial,sans-serif;\">Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.55pt;'><span style=\"font-size: 15px; font-family: arial, sans-serif;\">&nbsp;</span></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\">MATHEMATICAL SKILLS</span></h1><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Ability to add and subtract two digit numbers and to multiply and divide</li><li style=\"font-family: arial, sans-serif;\">Ability to perform these operations using units of American money and weight measurement and volume.</li></ul></div><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\">REASONING ABILITY</span></h1><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.</li></ul></div><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Ability to deal with problems involving several concrete variables in standardized situations.</li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.5pt;'><span style=\"font-size: 15px; font-family: arial, sans-serif;\">&nbsp;</span></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\">OTHER SKILLS AND ABILITIES</span></h1><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Must be computer literate in operating MS Word, Excel, PowerPoint, and Outlook.</li></ul></div><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Must be able to read and respond to all incoming and outgoing emails daily</li></ul></div><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Ability to operate a typewriter, &nbsp;calculating machine, &nbsp;large capacity copier machine, and fax machine.</li></ul></div><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Ability to adapt to frequent interruptions and changing of assignments with no advance notice.</li></ul></div><div style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><ul><li style=\"font-family: arial, sans-serif;\">Must be flexible to work extended hours, weekends, and holidays.</li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-top:.55pt;'><span style=\"font-size: 15px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style='margin-top:0in;margin-right:17.1pt;margin-bottom:.0001pt;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style=\"font-family: arial,sans-serif;\"><strong>COMMENTS:&nbsp;</strong>This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties as may be required by their Supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.</span></p><p style='margin-top:0in;margin-right:17.1pt;margin-bottom:.0001pt;margin-left:8.2pt;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><br></p><p style=\"margin: 0in 17.1pt 0.0001pt 8.2pt; font-size: 16px; font-family: Arial, sans-serif; text-align: center;\"><span style=\"font-family: arial,sans-serif;\"><strong>AMBYTH Shipping &amp; Trading, Inc. is an Equal Employment Opportunity Employer.</strong></span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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