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    "requisitionDescription": "<div><p><br></p><p id=\"isPasted\"><strong>GMH Communities,&nbsp;</strong>Headquartered in Philadelphia, PA, is a dynamic &nbsp;real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading-edge amenities, community spaces, and apartments to maximize their college experience.</p><p><strong><u>Job Purpose:</u></strong></p><p>The General Manager&rsquo;s main responsibility is to be the team leader in customer service, resident retention, fiscal success, and daily operations. The General Manager will strive to create the best beginning-to-end-living experience in the industry, ensuring that the highest standards of customer service are met while overseeing the daily operation, maintenance and curb appeal, and the management of the community.</p><p><strong><u>Responsibilities:</u></strong></p><ul type=\"disc\"><li>Maintain positive resident relations through outstanding service</li><li>Supervise, guide, and lead the professional onsite team</li><li>Direct and participate in the daily operations of the property</li><li>Work with corporate marketing team to execute and create a marketing plan</li><li>Assist with leasing duties as needed and approve all new leases</li><li>Manage all on-site staff, including: hiring, motivating, training, and performance development</li><li>Conduct weekly meetings, walkthroughs, and inspections</li><li>Participate in resident retention and leasing events</li><li>Maintain and monitor the systems and procedures for service requests and follow-ups</li><li>Manage payroll and employee records</li><li>Develop and Manage an annual budget</li><li>Have a strong knowledge of the resident database, accounts receivable, and accounts payable</li><li>Manage health, safety, and discipline procedures for students</li><li>Develop and maintain productive relationships with vendors and contractors</li><li>Ensure timely payments of invoices and delinquency policies are followed</li><li>Maintain ongoing communication and foster positive relationships with university officials</li></ul><p><strong><u>Characteristics and Qualifications:</u></strong></p><ul type=\"disc\"><li>Bachelor&rsquo;s degree or 4 years&rsquo; experience in the student/multi-family housing industry, or equivalent combination of education and experience.</li><li>2-3 years&rsquo; experience in a management role with a proven track record of achievements</li><li>1-2 years&rsquo; experience with marketing</li><li>Entrata experience---preferred</li><li>Proven proficiency in all areas of property management operations</li><li>Strong financial, organizational, analytical, and decision-making skills</li><li>Strong internet, Microsoft Office, word processing and spreadsheet skills</li><li>Tech Savvy and proficient use of social media or other marketing software</li><li>Must have excellent communication, management, and people skills</li><li>A passion to serve residents, parents, vendors, and colleagues</li></ul><p id=\"isPasted\">This position offers the following competitive benefits:</p><ul type=\"disc\"><li>Health, Vision, and Dental Insurance for you and your dependents</li><li>Prescription Drug Plan</li><li>Employee Assistance Program</li><li>Short-Term Disability &amp; Long-Term Disability Insurance</li><li>Group Life Insurance</li><li>401(k) Program with Employer Contribution</li><li>Generous Paid Vacation, Sick Time and Holidays</li><li>Paid Parental Leave</li><li>Direct Deposit</li><li>Collegial Work Environment</li><li>Time off to Volunteer</li><li>Employee Referral Program</li><li>Voluntary benefits</li></ul><p>&nbsp;</p><p id=\"isPasted\">GMH Associates, Inc.&nbsp;does not accept recruiting agency resumes. Please do not forward resumes to our employees.&nbsp;GMH Associates, Inc. is not responsible for any fees related to unsolicited resumes.</p><p>This position description is intended to describe the general content of and requirements for the performance of the job. The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.</p><p>This position description does not constitute a written or implied contract of employment.</p><p>Visit our new website https://www.gmhcommunities.com/</p><p>GMH Associates, Inc. is an Equal Opportunity Employer</p><p id=\"isPasted\"><br></p><p>&nbsp;#COM123</p></div>\n",
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