Desktop Support Technician (Junior)

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  "last_changed_at": "2026-05-30T06:06:45.540Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Pretoria, Gauteng, 0181, South Africa",
    "city": "Pretoria",
    "region": "Gauteng",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
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  "salary_min": null,
  "inferred_at": "2026-06-06T10:31:45.281Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Pretoria, Gauteng, 0181, South Africa",
      "city": "Pretoria",
      "region": "Gauteng",
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      "confidence": 0.8
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  "list_job": {
    "id": "174",
    "isRemote": null,
    "location": {
      "city": "Pretoria",
      "state": "Gauteng"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18534",
    "locationType": "0",
    "jobOpeningName": "Desktop Support Technician (Junior)",
    "departmentLabel": "Information Technology",
    "employmentStatusLabel": "Full-Time"
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  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Pretoria",
      "state": "Gauteng",
      "postalCode": "0181",
      "addressCountry": "South Africa"
    },
    "datePosted": "2026-02-07",
    "atsLocation": {
      "city": null,
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      "countryId": null
    },
    "description": "<p><span style=\"color: rgb(0, 0, 0)\">We are looking for a <span style=\"font-weight: bold\">Desktop Support Technician</span> to join the IT department</span><span style=\"color: rgb(0, 0, 0)\"> at <span style=\"font-weight: bold\">TreasuryONE</span>. This role is suited to a dependable and technically capable professional who takes ownership of their work and delivers consistent, well-structured support in a corporate environment.</span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">The position involves providing first-line technical support across devices, systems, and applications, while ensuring stability, security, and reliability of the IT environment. You will work closely with senior IT staff, gaining hands-on exposure to modern workplace technologies and developing your technical capability further.</span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 18pt\">Key responsibilities</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Provide prompt and professional support for desktop, laptop, and mobile device issues</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Install, configure, and maintain Windows operating systems, applications, and hardware</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Troubleshoot Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Assist users with network connectivity, printers, and peripheral devices</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Perform basic account administration, including access management and password resets</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Support endpoint protection, patching schedules, and routine software updates</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Log incidents accurately in the IT ticketing system and maintain clear, structured documentation</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Assist with asset management and upkeep of hardware and software inventories</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Escalate complex or unresolved issues to senior IT team members when appropriate</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 18pt\">Experience and qualifications</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">IT Diploma, CompTIA A+ / N+, or equivalent certification (required)</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">One to two years’ experience in IT support or a structured service desk environment (preferred)</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Solid working knowledge of Windows desktop environments and Microsoft 365</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Familiarity with Azure or other cloud platforms is advantageous</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Strong analytical and troubleshooting skills</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Clear, professional communication skills, particularly when assisting non-technical users</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">This role is well suited to someone who values accuracy, structure, and accountability, and who wants to build a solid foundation within a professional IT environment.</span></p>",
    "compensation": "R13 000 - R18000",
    "departmentId": "18534",
    "locationType": "0",
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    "jobCategoryId": null,
    "jobOpeningName": "Desktop Support Technician (Junior)",
    "departmentLabel": "Information Technology",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://treasuryone.bamboohr.com/careers/174",
    "employmentStatusLabel": "Full-Time"
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