Assistant Service Manager - Barrie Kia

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      "state": "Ontario"
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    "location": {
      "city": "Barrie",
      "state": "Ontario",
      "postalCode": "L4N 6L2",
      "addressCountry": "Canada"
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    "datePosted": "2025-10-27",
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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Now Hiring: Driven Assistant Service Manager – Lead with Confidence, Elevate the Customer Experience, and Help Drive a High-Performing Service Team to Success!</span><br></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Are you a natural leader with a passion for customer service and the drive to succeed in a fast-paced automotive environment? As our Assistant Service Manager, you’ll be at the heart of the action—supporting the Service Manager in leading the team, coordinating workflow, ensuring top-notch customer satisfaction, and keeping operations running smoothly!</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be! We strive to hire exceptional employees who see themselves as <em>trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade</em>rs in all aspects of who they aspire to be daily.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Location: <span style=\"font-weight: bold\">Barrie</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Wage: $100,000 + per year  </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: rgb(34, 34, 34)\">What You Will Be Doing: </span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Experienced in providing exceptional customer service</span><span style=\"color: #222222\"> </span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Develop and maintain a culture that values excellent customer service through effective training, supervision, coaching and talent management</span></span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 12pt\">Review and implement Service Centre policies and procedures that improve the customer experience through high quality service and rapport building</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Develop and implement a long-term strategy and action plan to attract and retain customers</span><span style=\"color: #222222\"> </span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Coach team members to provide excellent customer service</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Recruit, develop, motivate, recognize and hold accountable an Auto Service team that will meet established objectives and targets for sales and profitability</span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Improve sales and profitability for the Service Centre</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Effectively resolve customer and employee complaints and concerns</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Ensure compliance with Health and Safety and all other workplace regulations and policies</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Monitor the operating budget by tracking sales and expenses</span></span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 12pt\">Promotes service safety and security procedures</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Other duties as required by management</span></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"color: rgb(34, 34, 34)\">What You Bring to the Table:</span></span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">12 Grade Diploma or GED</span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Minimum 5 </span><span style=\"color: #222222\">years experience </span><span style=\"color: #222222\">in the automotive service industry</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Minimum of 3 years of progressive service experience, leading to management</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Experience with PBS or other DMS systems an asset</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Excellent communication, interpersonal and time management skills</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Ability to adapt to a changing environment and meet deadlines</span><span style=\"color: #222222\"> </span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Strong computer &amp; leadership skills</span></span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Valid Ontario G Driver's </span><span style=\"color: #222222\">License</span></span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #222222\">Clean Driver's Abstract</span></span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 12pt\">Automotive Technician’s License is an asset</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 12pt\">Good communication skills and attention to detail</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 12pt\">Must have the ability to multi-task and work under pressure</span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 12pt\">Must be willing to be flexible with work schedule</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">So why work for us?</span> </span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The 401 Group of Companies is privately owned and 100% Canadian</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">40+ State-of-the-art facilities and an 80,000 sq. ft. centralized service \"Hub\"</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">A fun, fast-paced, and high-energy work environment with exciting initiatives and rewarding perks.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Personalized coaching, mentoring, and training focused on both individual growth and team success.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Empowering you to grow with meaningful career path planning and advancement opportunities.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Health &amp; wellness benefit enrollment opportunities</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Employee referral bonus opportunities</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Enjoy exclusive employee pricing on automotive parts and service, along with a special discount at the Blackshop.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Perkopolis Employee discount program Enrollment</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">On-site Parking</span></li>\n</ul>\n<p><br><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and services. Our headquarters is located in the thriving city of Cambridge, Ontario. Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Subaru, Honda, Nissan, Toyota, Chrysler, Jeep, Dodge, Ram, Buick, GMC, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Inter, sans-serif; font-size: 12pt\">If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless!</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\">This posting reflects a current and active opening.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"color: #a6a6a6\">Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or </span><a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(166, 166, 166); font-family: Inter, sans-serif; font-size: 12pt\">We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes. </span><br></p>\n<p><br></p>\n<p><br></p>",
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