Recovery Analyst

{
  "content_hash": "ac848906e7533565a2961ff7d61806c2952f6b481cef78648c47ac05a33d7ae1",
  "source_hash": "b7d6d578c2856a4a5d91e85f9a7e689e5d159eb5991b520c610de882a0d46765",
  "last_changed_at": "2026-06-20T07:55:51.490Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "San Diego, CA",
    "city": "San Diego",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 101700,
  "salary_min": 73000,
  "inferred_at": "2026-06-22T07:55:28.798Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "San Diego, CA",
      "city": "San Diego",
      "region": "CA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "hybrid",
  "salary_period": "year",
  "workplace_type": "hybrid",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "You will:",
      "content": "\n<li>Manage a portfolio of delinquent and distressed accounts.</li>\n<li>Contact customers by phone, email, and other communication channels to discuss repayment options and resolve outstanding balances.</li>\n<li>Review bank statements, account activity, and financial information to better understand a customer's financial situation.</li>\n<li>Work with business owners to identify repayment solutions, including payment arrangements, settlements, and other recovery options.</li>\n<li>Negotiate payment plans and recovery agreements while maintaining positive customer relationships.</li>\n<li>Document account activity, customer interactions, and recovery efforts accurately and thoroughly.</li>\n<li>Monitor repayment arrangements and follow up on outstanding commitments.</li>\n<li>Escalate complex accounts and legal matters to the appropriate internal teams.</li>\n<li>Identify trends and provide feedback that may help improve recovery strategies and portfolio performance.</li>\n<li>Maintain compliance with all company policies and applicable regulations.</li>\n"
    },
    {
      "text": "You have:",
      "content": "\n<li>Bachelor's degree or equivalent combination of education and experience.</li>\n<li>2+ years of experience in collections, account servicing, recovery, loan servicing, financial services, or a related field.</li>\n<li>Strong communication and negotiation skills.</li>\n<li>Ability to build rapport and manage challenging customer conversations professionally.</li>\n<li>Experience reviewing financial information such as bank statements or business financial documents is preferred.</li>\n<li>Strong problem-solving and critical thinking skills.</li>\n<li>Excellent organization and time management abilities.</li>\n<li>Proficiency with Microsoft Excel and CRM systems such as Salesforce.</li>\n<li>Experience working in commercial lending, fintech, or financial services is a plus.</li>\n"
    },
    {
      "text": "Success in This Role",
      "content": "<div>\n\n<li>You are comfortable having difficult conversations while maintaining professionalism and empathy.</li>\n<li>You can evaluate customer situations and identify practical solutions.</li>\n<li>You are detail-oriented and able to manage multiple accounts simultaneously.</li>\n<li>You are motivated by achieving positive outcomes for both customers and the business.</li>\n<li>You enjoy working in a fast-paced, collaborative environment.</li>\n\n</div>"
    }
  ],
  "country": "US",
  "createdAt": 1781894531008,
  "updatedAt": null,
  "categories": {
    "team": "Account Servicing & Collections",
    "location": "San Diego, CA",
    "commitment": "Full-time",
    "department": "Credit",
    "allLocations": [
      "San Diego, CA"
    ]
  },
  "salaryRange": {
    "max": 101700,
    "min": 73000,
    "currency": "USD",
    "interval": "per-year-salary"
  },
  "workplaceType": "hybrid"
}