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    "description": "<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Position Summary: </strong>Interact with Guests while following our service standards, take Guest orders and deliver food and beverages. This position ensures the quality of the food and that the overall Guest experience is excellent. Also responsible for bussing and cleaning their own tables as well as all billing and payment processing.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Reports To: </strong>General Manager/FOH Manager</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Position Requirements</strong>:</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Greet Guests in a friendly professional manner</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Provide education about Chickies style of service, the food and beverage menus, how menu items are prepared, the ingredients used and the different cooking methods</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Ensure menu, food preparation and ingredient knowledge in order to address Guests food allergy concerns and questions</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Smile and maintain a positive attitude at all times</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Perform light food preparation duties when needed</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Follow all Chickies &amp; Petes service standards including up-selling and suggestive selling</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Inform Guests of daily specials</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Check food and beverages for quality and presentation, following Menu Builds, before serving</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Serve food and beverages to Guests</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Check identification to ensure that Guests meet minimum age requirements for consumption of alcoholic beverages</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Recognize signs of intoxication and handle alcohol-related situations effectively; keep manager informed when situations arise regarding intoxicated Guests/refusal of service</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Provide food and drink recommendations to Guests</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Receive Guest payments and process transactions</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Sincerely thank all Guests, make them aware of upcoming specials or events and invite them back for another visit soon</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Clear, clean, and reset tables promptly according to proper sanitation standards</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Ensure all condiments and napkin dispensers are clean and well stocked</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Respond appropriately to Guest complaints and bring any issues to the attention of a manager</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Perform marketing and other promotional services as needed</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Complete beginning, change and end of shift side duties</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Understand the importance of speed of service and act with sense of urgency when performing job tasks</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Attend all scheduled employee meetings</span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">Additional tasks as assigned</span></span></li>\r\n</ul>\r\n",
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    "qualifications": "<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Main Responsibilities, Required Skills and Knowledge</strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Guest Service</strong>: Must consistently be able to assess, anticipate and meet Guests&rsquo; needs and respond quickly without losing focus or projecting a mood that detracts from the Guests&rsquo; overall dining experience.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Communication</strong>: Must clearly communicate in a professional manner with Guests, vendors, coworkers and management. They must understand instructions, read written company memorandums and communicate when he or she needs more direction or training.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Interpersonal Relationships</strong>: Must adapt to different personalities of Guests and coworkers without losing focus.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Teamwork</strong>: Working together as a team is a critical success factor of any restaurant. Establishing good working relationships is key to maintaining a team-oriented work environment.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Sales Techniques and Guest Influence</strong>: Must understand all Chickie&rsquo;s &amp; Pete&rsquo;s products and services as well as have the ability to understand Guest&rsquo;s needs clearly.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Performing General Physical Activities</strong>: Must perform physical activities in a variety of environmental conditions that require moderate strength including cleaning, climbing, lifting, walking, balancing and handling of materials. Must be able to stand for long periods of time.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Problem Solving and Conflict Management</strong>: Must recognize a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Analytical Skills</strong>: General accounting and mathematical skills required along with point of sale application knowledge. Must use logic and reasoning to identify solutions and alternatives for a successful outcome to problems.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Quality Control and Priority Assessment</strong>: Must evaluate current practices and processes; immediately recognize potential areas of conflict; and initiate ways to improve current business methods, quality of products and services provided to the Guests.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Language Skills</strong>: Must be able to speak and write effectively in English.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Flexibility</strong>: Occasionally works overtime and assists with the workload of others if needed. Additional responsibilities may be assigned as needed.</span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>Benefits</strong>:</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10pt\">Paid Sick Leave</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10pt\">401(k) </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10pt\">Health Care (Qualified Employees) </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10pt\">Complimentary Shift Meal</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10pt\">Semi Annual Employee Appreciation Days (Qualified Employees)</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:10pt\">Commuter Transit Benefits</span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\"><strong>EOE Statement:</strong></span></span></p>\r\n\r\n<p><span style=\"font-size:11pt\"><span style=\"font-family:Calibri,sans-serif\">We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin. </span></span></p>\r\n",
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