WIC Quality Assurance Specialist

{
  "content_hash": "ecee27bb699086ef4434e02305aa7e3f8f7fd4d4a033e64d3bbb4c269758a03a",
  "source_hash": "06dd7f56933430f46d7c9af14d570888d694362a31abbdfb880c2018c8133957",
  "last_changed_at": "2026-05-31T19:05:52.109Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Adelante Healthcare Center Support Office - Phoenix, AZ 85012; 3033 N. Central Ave. Suite 145, Phoenix, AZ, 85012, USA",
    "city": "Phoenix",
    "region": "AZ",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-18T09:10:17.971Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Adelante Healthcare Center Support Office - Phoenix, AZ 85012; 3033 N. Central Ave. Suite 145, Phoenix, AZ, 85012, USA",
      "city": "Phoenix",
      "region": "AZ",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "city": "Phoenix",
    "jobId": 210476,
    "level": "",
    "endDate": "",
    "legalId": 58,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "WIC Quality Assurance Specialist",
    "location": "Adelante Healthcare Center Support Office - Phoenix, AZ 85012",
    "startDate": "",
    "clientCode": "0BC50",
    "remoteType": "",
    "description": "<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">POSITION SUMMARY </span></strong></span></span></p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\"><span style=\"color:#000000;\">The WIC Quality Assurance Specialist ensures the WIC program operates efficiently, complies with federal and state regulations, and provides high-quality services to eligible participants. This position focuses on reviewing and monitoring the program’s activities, ensuring adherence to quality standards, and implementing improvements to enhance service delivery.</span></span><span style=\"font-family:'Futura Std Book', sans-serif;\"> This position will work with the Nutrition Services Manager, WIC Services Manager and Director of WIC to identify opportunities for quality improvement and oversee performance improvement initiatives. This position will work closely with WIC training Coordinator and WIC operations to implement process improvement and monitor process improvement changes.</span></span></span></p>\n<p> </p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">EXPECTATIONS</span></strong></span></span></p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day.  Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence. </span></span></span></p>\n<p> </p>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">OUR CORE VALUES</span></strong></span></span></p>\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">I</span></strong><span style=\"font-family:'Futura Std Book', sans-serif;\">nclusion</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">N</span></strong><span style=\"font-family:'Futura Std Book', sans-serif;\">urture </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">S</span></strong><span style=\"font-family:'Futura Std Book', sans-serif;\">ervice</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">P</span></strong><span style=\"font-family:'Futura Std Book', sans-serif;\">urposeful </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">I</span></strong><span style=\"font-family:'Futura Std Book', sans-serif;\">ntegrity</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">R</span></strong><span style=\"font-family:'Futura Std Book', sans-serif;\">esilient</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">E</span></strong><span style=\"font-family:'Futura Std Book', sans-serif;\">ngaged</span></span></span></li>\n</ul>",
    "jobCategory": "",
    "salaryRange": "",
    "socialMedia": {
      "xLink": null,
      "emailLink": null,
      "facebookLink": null,
      "linkedInLink": null
    },
    "isQuickApply": false,
    "positionType": "",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"WIC Quality Assurance Specialist\",\"identifier\":\"J0BC50210476\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/854C2EDC1AA31A2AB2F57045A6E1C956/jobs/210476\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=854C2EDC1AA31A2AB2F57045A6E1C956\",\"datePosted\":\"2025-12-03\",\"description\":\"Job DetailsJob Location: Adelante Healthcare Center Support Office - Phoenix, AZ 85012POSITION SUMMARY \\nThe WIC Quality Assurance Specialist ensures the WIC program operates efficiently, complies with federal and state regulations, and provides high-quality services to eligible participants. This position focuses on reviewing and monitoring the program’s activities, ensuring adherence to quality standards, and implementing improvements to enhance service delivery. This position will work with the Nutrition Services Manager, WIC Services Manager and Director of WIC to identify opportunities for quality improvement and oversee performance improvement initiatives. This position will work closely with WIC training Coordinator and WIC operations to implement process improvement and monitor process improvement changes.\\n \\nEXPECTATIONS\\nEvery Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day.  Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence. \\n \\nOUR CORE VALUES\\n\\n\\tInclusion\\n\\tNurture \\n\\tService\\n\\tPurposeful \\n\\tIntegrity\\n\\tResilient\\n\\tEngaged\\nQualificationsESSENTIAL SKILLS AND EXPERIENCE:\\n \\n\\n\\tKnowledge of WIC program guidelines, data analysis and reporting, quality assurance and compliance monitoring, strong communication and problem-solving skills, experience in training staff, attention to detail, time management, interpersonal skills, cultural competency, and experience with data management systems and working with vulnerable populations.\\n\\tBachelor’s degree, preferred. Prior experience in quality assurance, data collection, and communications can be considered in place of formal degree\\n\\tExperience in managed care with knowledge of HEDIS and STARS Quality Metrics preferred\\n\\tQuality Assurance: Experience in quality assurance or continuous improvement, including evaluating programs and ensuring compliance with regulations.\\n\\tSupervisory or Leadership: Some roles require experience in managing teams and overseeing quality improvement processes.\\n\\tKnowledge of WIC and WIC Policy: Familiarity with federal and state WIC regulations and certification standards is essential.\\n\\tCertification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)\\n\\tValid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations \\n\\tProficiency in developing and presenting analytic reports both written and verbal, data collection, sampling, analysis, and presentation\\n\\tGood working knowledge of Microsoft Office applications includes Outlook, Word, and Excel\\n\\tMust be able to write analytic reports integrating multiple data elements and perspectives\\n\\tMust be able to maintain confidentiality, privacy, and security of protected information\\n\\tMust possess excellent verbal and written communication skills, with the ability to communicate effectively with internal and external customers\\n\\tTravel to all health centers is required\\n\\n\\n \\n\\n \\n\\n \\n\\nPOSITION REPONSIBILITIES\\n\\n\\n\\tCreate and foster working relationships with internal and external customers that facilitate accreditation/regulatory Quality Improvement program success\\n\\tPlan and implement various special projects related to quality improvement as assigned\\n\\tLeads (Clinical Quality Improvement) CQI interdisciplinary sessions with sites as needed when compliance opportunities are identified\\n\\tCollaborates with the Quality Director and the Quality Assurance Manager (QAM) on the development and implementation of the Quality Management Plan annually\\n\\tCollaborate with the WIC Director, Nutrition Services Manager, and the WIC Services Manager on the implementation and evaluation of policies and procedures\\n\\tCollaborates with the WIC Director on the implementation of Policy and procedures. \\n\\tCollaborate with site leadership on the development of actions plans to improve quality metrics\\n\\tMaintain knowledge of updated changes in The WIC and Adelante Healthcare regulations\\n\\tParticipate in Quality Assurance audit \\n\\tPrepare WIC for annual management evaluation program state audits\\n\\tManage and follows up on Quality Incidents through Ethics point or other quality reports\\n\\tMonitor Program Compliance: Ensure WIC services meet federal, state, and local regulations by conducting regular audits of participant records and service delivery. \\n\\tConduct Quality Assurance Reviews: Perform regular evaluations of WIC services, including eligibility determination, nutrition assessments, and certification processes, to ensure high standards of service. \\n\\tData Collection and Analysis: Collect, analyze, and report on program performance data, identifying trends, areas for improvement, and ensuring compliance with quality indicators. \\n\\tProvide Training and Support: Develop and deliver training materials to staff on compliance, program updates, and best practices in nutrition education and service delivery. \\n\\tAddress Non-Compliance Issues: Identify issues related to non-compliance, investigate root causes, and implement corrective action plans in collaboration with management. \\n\\tCollaborate with WIC Staff: Work closely with WIC staff to ensure proper documentation, resolve concerns, and ensure the efficient operation of the program. \\n\\tPrepare Reports: Compile and present detailed reports on program audits, findings, corrective actions, and quality assurance improvements. \\n\\tSupport Customer Service: Assist in resolving participant complaints or concerns, ensuring that services are provided in an efficient and respectful manner. \\n\\tStay Updated on Regulations: Keep up-to-date with changes in WIC policies, federal and state regulations, and program best practices. Other projects as requested by the Director of Quality\\n\\n\\n \\n\\n \\n\\n \\n\\nNONESSENTIAL SKILLS AND EXPERIENCE:\\n\\n\\n\\tAbility to read and write in more than one language\\n\\tMaster’s degree preferred\\n\\n\\n \\n\\n \\n\\nAdditional Duties and Responsibilities\\n\\n\\n\\tOther duties as requested or assigned\\n\\n\\n \\n\\nPatient Centered Medical Home (PCMH) and Integrated Care Team (ICT)\\n\\nAll employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.\\n\\n \\n\\nAdherence to Compliance and Code of Conduct\\n\\nAll employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.\\n\\n \\n\\n \\n\\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\\n\\nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\n \\n\\nPhysical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions.  The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.\\n\\n \\n\\nWork environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites.  The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.\\n\\nIn any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities.  Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises.  In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.\\n\\n \\n\\n \",\"responsibilities\":\"POSITION SUMMARY \\nThe WIC Quality Assurance Specialist ensures the WIC program operates efficiently, complies with federal and state regulations, and provides high-quality services to eligible participants. This position focuses on reviewing and monitoring the program’s activities, ensuring adherence to quality standards, and implementing improvements to enhance service delivery. This position will work with the Nutrition Services Manager, WIC Services Manager and Director of WIC to identify opportunities for quality improvement and oversee performance improvement initiatives. This position will work closely with WIC training Coordinator and WIC operations to implement process improvement and monitor process improvement changes.\\n \\nEXPECTATIONS\\nEvery Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day.  Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence. \\n \\nOUR CORE VALUES\\n\\n\\tInclusion\\n\\tNurture \\n\\tService\\n\\tPurposeful \\n\\tIntegrity\\n\\tResilient\\n\\tEngaged\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ADELANTE HEALTHCARE INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=854C2EDC1AA31A2AB2F57045A6E1C956\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"3033 N. Central Ave. Suite 145\",\"addressLocality\":\"Phoenix\",\"addressRegion\":\"AZ\",\"postalCode\":85012,\"addressCountry\":\"USA\"}},\"qualifications\":\"ESSENTIAL SKILLS AND EXPERIENCE:\\n \\n\\n\\tKnowledge of WIC program guidelines, data analysis and reporting, quality assurance and compliance monitoring, strong communication and problem-solving skills, experience in training staff, attention to detail, time management, interpersonal skills, cultural competency, and experience with data management systems and working with vulnerable populations.\\n\\tBachelor’s degree, preferred. Prior experience in quality assurance, data collection, and communications can be considered in place of formal degree\\n\\tExperience in managed care with knowledge of HEDIS and STARS Quality Metrics preferred\\n\\tQuality Assurance: Experience in quality assurance or continuous improvement, including evaluating programs and ensuring compliance with regulations.\\n\\tSupervisory or Leadership: Some roles require experience in managing teams and overseeing quality improvement processes.\\n\\tKnowledge of WIC and WIC Policy: Familiarity with federal and state WIC regulations and certification standards is essential.\\n\\tCertification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)\\n\\tValid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations \\n\\tProficiency in developing and presenting analytic reports both written and verbal, data collection, sampling, analysis, and presentation\\n\\tGood working knowledge of Microsoft Office applications includes Outlook, Word, and Excel\\n\\tMust be able to write analytic reports integrating multiple data elements and perspectives\\n\\tMust be able to maintain confidentiality, privacy, and security of protected information\\n\\tMust possess excellent verbal and written communication skills, with the ability to communicate effectively with internal and external customers\\n\\tTravel to all health centers is required\\n\\n\\n \\n\\n \\n\\n \\n\\nPOSITION REPONSIBILITIES\\n\\n\\n\\tCreate and foster working relationships with internal and external customers that facilitate accreditation/regulatory Quality Improvement program success\\n\\tPlan and implement various special projects related to quality improvement as assigned\\n\\tLeads (Clinical Quality Improvement) CQI interdisciplinary sessions with sites as needed when compliance opportunities are identified\\n\\tCollaborates with the Quality Director and the Quality Assurance Manager (QAM) on the development and implementation of the Quality Management Plan annually\\n\\tCollaborate with the WIC Director, Nutrition Services Manager, and the WIC Services Manager on the implementation and evaluation of policies and procedures\\n\\tCollaborates with the WIC Director on the implementation of Policy and procedures. \\n\\tCollaborate with site leadership on the development of actions plans to improve quality metrics\\n\\tMaintain knowledge of updated changes in The WIC and Adelante Healthcare regulations\\n\\tParticipate in Quality Assurance audit \\n\\tPrepare WIC for annual management evaluation program state audits\\n\\tManage and follows up on Quality Incidents through Ethics point or other quality reports\\n\\tMonitor Program Compliance: Ensure WIC services meet federal, state, and local regulations by conducting regular audits of participant records and service delivery. \\n\\tConduct Quality Assurance Reviews: Perform regular evaluations of WIC services, including eligibility determination, nutrition assessments, and certification processes, to ensure high standards of service. \\n\\tData Collection and Analysis: Collect, analyze, and report on program performance data, identifying trends, areas for improvement, and ensuring compliance with quality indicators. \\n\\tProvide Training and Support: Develop and deliver training materials to staff on compliance, program updates, and best practices in nutrition education and service delivery. \\n\\tAddress Non-Compliance Issues: Identify issues related to non-compliance, investigate root causes, and implement corrective action plans in collaboration with management. \\n\\tCollaborate with WIC Staff: Work closely with WIC staff to ensure proper documentation, resolve concerns, and ensure the efficient operation of the program. \\n\\tPrepare Reports: Compile and present detailed reports on program audits, findings, corrective actions, and quality assurance improvements. \\n\\tSupport Customer Service: Assist in resolving participant complaints or concerns, ensuring that services are provided in an efficient and respectful manner. \\n\\tStay Updated on Regulations: Keep up-to-date with changes in WIC policies, federal and state regulations, and program best practices. Other projects as requested by the Director of Quality\\n\\n\\n \\n\\n \\n\\n \\n\\nNONESSENTIAL SKILLS AND EXPERIENCE:\\n\\n\\n\\tAbility to read and write in more than one language\\n\\tMaster’s degree preferred\\n\\n\\n \\n\\n \\n\\nAdditional Duties and Responsibilities\\n\\n\\n\\tOther duties as requested or assigned\\n\\n\\n \\n\\nPatient Centered Medical Home (PCMH) and Integrated Care Team (ICT)\\n\\nAll employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.\\n\\n \\n\\nAdherence to Compliance and Code of Conduct\\n\\nAll employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.\\n\\n \\n\\n \\n\\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\\n\\nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\n \\n\\nPhysical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions.  The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.\\n\\n \\n\\nWork environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites.  The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.\\n\\nIn any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities.  Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises.  In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.\\n\\n \\n\\n \",\"experienceRequirements\":\"ESSENTIAL SKILLS AND EXPERIENCE:\\n \\n\\n\\tKnowledge of WIC program guidelines, data analysis and reporting, quality assurance and compliance monitoring, strong communication and problem-solving skills, experience in training staff, attention to detail, time management, interpersonal skills, cultural competency, and experience with data management systems and working with vulnerable populations.\\n\\tBachelor’s degree, preferred. Prior experience in quality assurance, data collection, and communications can be considered in place of formal degree\\n\\tExperience in managed care with knowledge of HEDIS and STARS Quality Metrics preferred\\n\\tQuality Assurance: Experience in quality assurance or continuous improvement, including evaluating programs and ensuring compliance with regulations.\\n\\tSupervisory or Leadership: Some roles require experience in managing teams and overseeing quality improvement processes.\\n\\tKnowledge of WIC and WIC Policy: Familiarity with federal and state WIC regulations and certification standards is essential.\\n\\tCertification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)\\n\\tValid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations \\n\\tProficiency in developing and presenting analytic reports both written and verbal, data collection, sampling, analysis, and presentation\\n\\tGood working knowledge of Microsoft Office applications includes Outlook, Word, and Excel\\n\\tMust be able to write analytic reports integrating multiple data elements and perspectives\\n\\tMust be able to maintain confidentiality, privacy, and security of protected information\\n\\tMust possess excellent verbal and written communication skills, with the ability to communicate effectively with internal and external customers\\n\\tTravel to all health centers is required\\n\\n\\n \\n\\n \\n\\n \\n\\nPOSITION REPONSIBILITIES\\n\\n\\n\\tCreate and foster working relationships with internal and external customers that facilitate accreditation/regulatory Quality Improvement program success\\n\\tPlan and implement various special projects related to quality improvement as assigned\\n\\tLeads (Clinical Quality Improvement) CQI interdisciplinary sessions with sites as needed when compliance opportunities are identified\\n\\tCollaborates with the Quality Director and the Quality Assurance Manager (QAM) on the development and implementation of the Quality Management Plan annually\\n\\tCollaborate with the WIC Director, Nutrition Services Manager, and the WIC Services Manager on the implementation and evaluation of policies and procedures\\n\\tCollaborates with the WIC Director on the implementation of Policy and procedures. \\n\\tCollaborate with site leadership on the development of actions plans to improve quality metrics\\n\\tMaintain knowledge of updated changes in The WIC and Adelante Healthcare regulations\\n\\tParticipate in Quality Assurance audit \\n\\tPrepare WIC for annual management evaluation program state audits\\n\\tManage and follows up on Quality Incidents through Ethics point or other quality reports\\n\\tMonitor Program Compliance: Ensure WIC services meet federal, state, and local regulations by conducting regular audits of participant records and service delivery. \\n\\tConduct Quality Assurance Reviews: Perform regular evaluations of WIC services, including eligibility determination, nutrition assessments, and certification processes, to ensure high standards of service. \\n\\tData Collection and Analysis: Collect, analyze, and report on program performance data, identifying trends, areas for improvement, and ensuring compliance with quality indicators. \\n\\tProvide Training and Support: Develop and deliver training materials to staff on compliance, program updates, and best practices in nutrition education and service delivery. \\n\\tAddress Non-Compliance Issues: Identify issues related to non-compliance, investigate root causes, and implement corrective action plans in collaboration with management. \\n\\tCollaborate with WIC Staff: Work closely with WIC staff to ensure proper documentation, resolve concerns, and ensure the efficient operation of the program. \\n\\tPrepare Reports: Compile and present detailed reports on program audits, findings, corrective actions, and quality assurance improvements. \\n\\tSupport Customer Service: Assist in resolving participant complaints or concerns, ensuring that services are provided in an efficient and respectful manner. \\n\\tStay Updated on Regulations: Keep up-to-date with changes in WIC policies, federal and state regulations, and program best practices. Other projects as requested by the Director of Quality\\n\\n\\n \\n\\n \\n\\n \\n\\nNONESSENTIAL SKILLS AND EXPERIENCE:\\n\\n\\n\\tAbility to read and write in more than one language\\n\\tMaster’s degree preferred\\n\\n\\n \\n\\n \\n\\nAdditional Duties and Responsibilities\\n\\n\\n\\tOther duties as requested or assigned\\n\\n\\n \\n\\nPatient Centered Medical Home (PCMH) and Integrated Care Team (ICT)\\n\\nAll employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.\\n\\n \\n\\nAdherence to Compliance and Code of Conduct\\n\\nAll employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.\\n\\n \\n\\n \\n\\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\\n\\nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\n \\n\\nPhysical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions.  The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.\\n\\n \\n\\nWork environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites.  The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.\\n\\nIn any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities.  Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises.  In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.\\n\\n \\n\\n \",\"validThrough\":\"-0001-11-30\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">ESSENTIAL SKILLS AND EXPERIENCE:</span></strong></span></span></p>\n<p> </p>\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Knowledge of WIC program guidelines, data analysis and reporting, quality assurance and compliance monitoring, strong communication and problem-solving skills, experience in training staff, attention to detail, time management, interpersonal skills, cultural competency, and experience with data management systems and working with vulnerable populations.</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Bachelor’s degree, preferred. Prior experience in quality assurance, data collection, and communications can be considered in place of formal degree</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Experience in managed care with knowledge of HEDIS and STARS Quality Metrics preferred</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">Quality Assurance</span></strong><span style=\"font-family:'Futura Std Book', sans-serif;\">: Experience in quality assurance or continuous improvement, including evaluating programs and ensuring compliance with regulations.</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">Supervisory or Leadership</span></strong><span style=\"font-family:'Futura Std Book', sans-serif;\">: Some roles require experience in managing teams and overseeing quality improvement processes.</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">Knowledge of WIC and WIC Policy</span></strong><span style=\"font-family:'Futura Std Book', sans-serif;\">: Familiarity with federal and state WIC regulations and certification standards is essential.</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Proficiency in developing and presenting analytic reports both written and verbal, data collection, sampling, analysis, and presentation</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\"><span style=\"color:#000000;\">Good working knowledge of Microsoft Office applications includes Outlook, Word, and Excel</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Must be able to write analytic reports integrating multiple data elements and perspectives</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Must be able to maintain confidentiality, privacy, and security of protected information</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Must possess excellent verbal and written communication skills, with the ability to communicate effectively with internal and external customers</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Travel to all health centers is required</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">POSITION REPONSIBILITIES</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Create and foster working relationships with internal and external customers that facilitate accreditation/regulatory Quality Improvement program success</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Plan and implement various special projects related to quality improvement as assigned</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Leads (Clinical Quality Improvement) CQI interdisciplinary sessions with sites as needed when compliance opportunities are identified</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Collaborates with the Quality Director and the Quality Assurance Manager (QAM) on the development and implementation of the Quality Management Plan annually</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Collaborate with the WIC Director, </span><span style=\"font-family:'Futura Std Book', sans-serif;\">Nutrition Services Manager, and the WIC Services Manager</span><span style=\"font-family:'Futura Std Book', sans-serif;\"> on the implementation and evaluation of policies and procedures</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Collaborates with the WIC Director on the implementation of Policy and procedures. </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Collaborate with site leadership on the development of actions plans to improve quality metrics</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Maintain knowledge of updated changes in The WIC and Adelante Healthcare regulations</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Participate in Quality Assurance audit </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Prepare WIC for annual management evaluation program state audits</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Manage and follows up on Quality Incidents through Ethics point or other quality reports</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Monitor Program Compliance: Ensure WIC services meet federal, state, and local regulations by conducting regular audits of participant records and service delivery. </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Conduct Quality Assurance Reviews: Perform regular evaluations of WIC services, including eligibility determination, nutrition assessments, and certification processes, to ensure high standards of service. </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Data Collection and Analysis: Collect, analyze, and report on program performance data, identifying trends, areas for improvement, and ensuring compliance with quality indicators. </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Provide Training and Support: Develop and deliver training materials to staff on compliance, program updates, and best practices in nutrition education and service delivery. </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Address Non-Compliance Issues: Identify issues related to non-compliance, investigate root causes, and implement corrective action plans in collaboration with management. </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Collaborate with WIC Staff: Work closely with WIC staff to ensure proper documentation, resolve concerns, and ensure the efficient operation of the program. </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Prepare Reports: Compile and present detailed reports on program audits, findings, corrective actions, and quality assurance improvements. </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Support Customer Service: Assist in resolving participant complaints or concerns, ensuring that services are provided in an efficient and respectful manner. </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Stay Updated on Regulations: Keep up-to-date with changes in WIC policies, federal and state regulations, and program best practices. Other projects as requested by the Director of Quality</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p style=\"margin-left:48px;\"> </p>\n\n<p style=\"margin-left:48px;\"> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">NONESSENTIAL SKILLS AND EXPERIENCE:</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Ability to read and write in more than one language</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Master’s degree preferred</span></span></span></li>\n</ul>\n\n<p style=\"margin-left:48px;\"> </p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">Additional Duties and Responsibilities</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Other duties as requested or assigned</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">Patient Centered Medical Home (PCMH) and Integrated Care Team (ICT)</span></strong></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">Adherence to Compliance and Code of Conduct</span></strong></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.</span></span></span></p>\n\n<p> </p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">PHYSICAL DEMANDS AND WORK ENVIRONMENT</span></strong></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">Physical demands:</span></strong><span style=\"font-family:'Futura Std Book', sans-serif;\"> While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions.  The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">Work environment:</span></strong><span style=\"font-family:'Futura Std Book', sans-serif;\"> While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites.  The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.</span></span></span></p>\n\n<p><span style=\"font-family:'Futura Std Book', sans-serif;font-size:9pt;\">In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities.  Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises.  In compliance with </span><em style=\"font-family:'Futura Std Book', sans-serif;font-size:9pt;\">EEOC 29 CFR part 1630</em><span style=\"font-family:'Futura Std Book', sans-serif;font-size:9pt;\">, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.</span></p>\n\n<p> </p>\n\n<p> </p>",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2026-03-05T11:30:07.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 210476,
    "isHotJob": false,
    "jobTitle": "WIC Quality Assurance Specialist",
    "postedOn": "",
    "locations": "Adelante Healthcare Center Support Office - Phoenix, AZ 85012",
    "remoteType": "",
    "description": "POSITION SUMMARY \nThe WIC Quality Assurance Specialist ensures the WIC program operates efficiently, complies with federal and state regulations, and ...",
    "positionType": ""
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/210476",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 60808
  },
  "detail_errors": []
}