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Experience Host (Seasonal)

The Bureau Adventure Games · Orlando, FL, United States · On Site · Active · $14–$14 / hour · Rippling ATS

Job facts

FieldValue
CompanyThe Bureau Adventure Games
TitleExperience Host (Seasonal)
Normalized title-
Department / teamThe Bureau
LocationOrlando, FL, United States
Work modelOn Site
Employment typeTemporary
Salary$14–$14 / hour
Statusactive
ATS providerRippling ATS
Posted / first seen2025-03-15 / 2026-05-29
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from The Bureau Adventure Games.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Orlando.Open
Department jobsActive postings in The Bureau.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyThe Bureau Adventure Games
Sourcef26f33a0-050d-4f06-9d15-871301a81766
ATS providerRippling ATS

Description

company About The Bureau Adventure Games The Bureau Adventure Games is redefining entertainment with next-generation, immersive experiences that go beyond traditional escape rooms. Our mission is to create one-of-a-kind adventures that fully engage our guests, blending storytelling, puzzles, and interactive elements for an unforgettable journey. Join our dynamic team and be part of an innovative company that pushes the boundaries of adventure and entertainment! role About the role Experience Hosts provide a timely, friendly, and high-quality guest experience. They ensure a positive guest experience from entrance to exit. This includes monitoring and managing experiences from a control room using security cameras and a show control system, resetting experiences to their starting state with a high attention to detail, and reporting when equipment involved in experiences no longer works or becomes damaged. Hosts are responsible for opening and closing the venue according to venue guidelines. Hours Expectations: This position is considered Seasonal meaning the amount of hours scheduled will vary depending upon the Seasonal foot traffic of our area. Seasonal Experience Hosts will be expected to work a minimum number of hours during our Peak Seasons, but during our slower times may be scheduled as few as 0 hours. Seasonal Experience Hosts are able to pick up additional hours as long as they have the required training for the position. What you'll do Guest Service Exercise composure, attention to detail, and commitment to ensuring an excellent guest service experience from guests arrival to their departure. Effectively and promptly communicate information to guests (both in the venue and before arriving, using phone, text and email as needed) to ensure smooth operations and guest satisfaction. Swiftly identify and appropriately address discontent guests. Promptly diffuse any tense situations with guests. Proactively identify situations and anything that could lead to discontented guests and quickly address them. Attend the lobby and check guests in as they arrive. Confirm guest bookings/tickets with our system, ensure they sign waivers. In a timely fashion, greet guests when their experience is over and walk them into the lobby for the offboarding process. Answer any guest questions as needed. Quality & Cleanliness Follow venue cleaning guidelines. Experience guides will be responsible for cleaning all areas including, but not limited to the lobby, bathrooms, games, outside areas, and employee areas during their shifts. Identify any repairs needed for the venue and either resolve them or report them to the appropriate lead or manager. Safety Ensure guest safety and report any concerns immediately. Implement solutions swiftly and escalate as needed. Game Operations Open and close venue following appropriate procedures. Simultaneously monitor and manage multiple guest experiences from a control room using a closed circuit TV system and a digital control panel. Respond to guest requests for assistance and ensure that guests are not destroying property and are conducting themselves safely. Reset rooms to their original states after guests have completed an experience. Return items to their original places, fix set dressing, close doors, etc. Report any issues to your Manager and collaborate to implement solutions. Assist other Experience Guides on their reset if needed. Sales Assist guests with ticket sales in person or via phone depending on the guests’ needs. Offer and sell venue merchandise and food and beverage, including alcoholic beverages. (Training will be provided). Misc Assist with special events outside of normal operating hours on occasion. Complete any projects or tasks assigned by Team Leader or Management for the successful operation of the venue. Qualifications REQUIRED Education: High School Diploma or equivalent. Excellent spoken and written communication. Strong interpersonal skills and comfort interacting with guests. Proficient computer skills Strong organizational and time-management skills, including the ability to handle multiple tasks simultaneously. Strong ability to work as part of a team Ability to work from late morning or early afternoon to night Experience interacting with guests and staff in a fast paced environment. Availability on nights and weekends Ability to climb ladders, lift up to 50 lbs without assistance, bend, crawl, and fit into tight spaces. Spoken and Written Language: English Work Authorization: United States Physical Requirements: Bending, carrying, climbing, driving, lifting, pushing, pulling, reaching, sitting, standing, walking. PREFERRED One year working in an escape room or fast paced themed entertainment environment The Bureau Adventure Games is an equal opportunity employer.

Full job record

Job ID6a53a8b5da236531ab9fa37ff7601246435225c5
Org IDc2679870-b266-4680-aa3a-b46e6b7f0894
Source IDf26f33a0-050d-4f06-9d15-871301a81766
Board IDf26f33a0-050d-4f06-9d15-871301a81766
Providerrippling
Provider Job Key5b31eddf-cad4-4d64-b475-0c87b15dcdb7
TitleExperience Host (Seasonal)
Normalized Title—
Statusactive
Activeyes
Location TextOrlando, FL, United States
DepartmentThe Bureau
Team—
Employment Typetemporary
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionFL
CityOrlando
Salary RawUSD 14-14 HOUR
Salary Min14
Salary Max14
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://ats.rippling.com/the-bureau-adventure-games/jobs/5b31eddf-cad4-4d64-b475-0c87b15dcdb7
Apply URLhttps://ats.rippling.com/the-bureau-adventure-games/jobs/5b31eddf-cad4-4d64-b475-0c87b15dcdb7
First Seen At2026-05-29 07:17:54Z
Last Seen At2026-06-06 08:46:13Z
Last Checked At2026-06-06 08:46:13Z
Last Changed At2026-06-06 08:46:13Z
Inactive At—
Source Posted At2025-03-15 14:23:07Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=the-bureau-adventure-games/date=2026-06-06/2026-06-06T08-46-12-963Z-67d1775e5a9bf4e5e7950574196ab3578ea8b4bcfa3c683cfc3f4162576a536f.json
Event Fields
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Parsed Structured
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Extensions
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      "role": "<p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\" dir=\"ltr\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About the role</strong></b></p><ul style=\"margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;\" data-pattern=\"discCircleSquare\" data-depth=\"1\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"color:rgb(82,82,87);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">Experience Hosts provide a timely, friendly, and high-quality guest experience. They ensure a positive guest experience from entrance to exit. This includes monitoring and managing experiences from a control room using security cameras and a show control system, resetting experiences to their starting state with a high attention to detail, and reporting when equipment involved in experiences no longer works or becomes damaged. Hosts are responsible for opening and closing the venue according to venue guidelines.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;color:rgb(82,82,87);font-size:12pt;\"><span style=\"color:rgb(82,82,87);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">Hours Expectations: </span></li><li style=\"list-style:none;margin-top:0px;margin-bottom:0px;line-height:1.38;color:rgb(82,82,87);font-size:12pt;\"><ul style=\"margin:0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:circle;\" data-pattern=\"discCircleSquare\" data-depth=\"2\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;color:rgb(82,82,87);font-size:12pt;\"><span style=\"color:rgb(82,82,87);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">This position is considered </span><b><strong style=\"color:rgb(82,82,87);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\">Seasonal</strong></b><span style=\"color:rgb(82,82,87);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\"> meaning the amount of hours scheduled will</span><span style=\"white-space:pre-wrap;\"> vary depending</span><span style=\"color:rgb(82,82,87);background-color:rgb(255,255,255);font-size:12pt;white-space:pre-wrap;\"> upon the Seasonal foot traffic of our area. Seasonal Experience Hosts will be expected to work a minimum number of hours during our Peak Seasons, but during our slower times may be scheduled as few as 0 hours. Seasonal Experience Hosts are able to pick up additional hours as long as they have the required training for the position. </span></li></ul></li></ul><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\" dir=\"ltr\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">What you'll do</strong></b></p><ul style=\"margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;\" data-pattern=\"discCircleSquare\" data-depth=\"1\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Guest Service</span></li><li style=\"list-style:none;margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><ul style=\"margin:0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:circle;\" data-pattern=\"discCircleSquare\" data-depth=\"2\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Exercise composure, attention to detail, and commitment to ensuring an excellent guest service experience from guests arrival to their departure.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Effectively and promptly communicate information to guests (both in the venue and before arriving, using phone, text and email as needed) to ensure smooth operations and guest satisfaction.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Swiftly identify and appropriately address discontent guests. Promptly diffuse any tense situations with guests. Proactively identify situations and anything that could lead to discontented guests and quickly address them.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Attend the lobby and check guests in as they arrive. Confirm guest bookings/tickets with our system, ensure they sign waivers. In a timely fashion, greet guests when their experience is over and walk them into the lobby for the offboarding process. Answer any guest questions as needed.</span></li></ul></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Quality &amp; Cleanliness</span></li><li style=\"list-style:none;margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><ul style=\"margin:0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:circle;\" data-pattern=\"discCircleSquare\" data-depth=\"2\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Follow venue cleaning guidelines. Experience guides will be responsible for cleaning all areas including, but not limited to the lobby, bathrooms, games, outside areas, and employee areas during their shifts.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Identify any repairs needed for the venue and either resolve them or report them to the appropriate lead or manager.</span></li></ul></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Safety</span></li><li style=\"list-style:none;margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><ul style=\"margin:0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:circle;\" data-pattern=\"discCircleSquare\" data-depth=\"2\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Ensure guest safety and report any concerns immediately. Implement solutions swiftly and escalate as needed.</span></li></ul></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Game Operations</span></li><li style=\"list-style:none;margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><ul style=\"margin:0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:circle;\" data-pattern=\"discCircleSquare\" data-depth=\"2\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Open and close venue following appropriate procedures.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Simultaneously monitor and manage multiple guest experiences from a control room using a closed circuit TV system and a digital control panel. Respond to guest requests for assistance and ensure that guests are not destroying property and are conducting themselves safely.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Reset rooms to their original states after guests have completed an experience. Return items to their original places, fix set dressing, close doors, etc. Report any issues to your Manager and collaborate to implement solutions. Assist other Experience Guides on their reset if needed.</span></li></ul></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Sales</span></li><li style=\"list-style:none;margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><ul style=\"margin:0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:circle;\" data-pattern=\"discCircleSquare\" data-depth=\"2\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Assist guests with ticket sales in person or via phone depending on the guests’ needs. Offer and sell venue merchandise and food and beverage, including alcoholic beverages. (Training will be provided). </span></li></ul></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Misc</span></li><li style=\"list-style:none;margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><ul style=\"margin:0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:circle;\" data-pattern=\"discCircleSquare\" data-depth=\"2\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Assist with special events outside of normal operating hours on occasion.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Complete any projects or tasks assigned by Team Leader or Management for the successful operation of the venue.</span></li></ul></li></ul><p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\" dir=\"ltr\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Qualifications</strong></b></p><ul style=\"margin:16px 0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:disc;\" data-pattern=\"discCircleSquare\" data-depth=\"1\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">REQUIRED</span></li><li style=\"list-style:none;margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><ul style=\"margin:0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:circle;\" data-pattern=\"discCircleSquare\" data-depth=\"2\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Education: High School Diploma or equivalent.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Excellent spoken and written communication.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Strong interpersonal skills and comfort interacting with guests.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Proficient computer skills</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Strong organizational and time-management skills, including the ability to handle multiple tasks simultaneously.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Strong ability to work as part of a team</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Ability to work from late morning or early afternoon to night</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Experience interacting with guests and staff in a fast paced environment.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Availability on nights and weekends</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Ability to climb ladders, lift up to 50 lbs without assistance, bend, crawl, and fit into tight spaces.</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Spoken and Written Language: English</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">Work Authorization: United States</span></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><b><strong style=\"white-space:pre-wrap;\">Physical Requirements:</strong></b><span style=\"white-space:pre-wrap;\"> Bending, carrying, climbing, driving, lifting, pushing, pulling, reaching, sitting, standing, walking.</span></li></ul></li><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">PREFERRED</span></li><li style=\"list-style:none;margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:11pt;\"><ul style=\"margin:0px;font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;padding:0px 0px 0px 32px;list-style-type:circle;\" data-pattern=\"discCircleSquare\" data-depth=\"2\"><li style=\"margin-top:0px;margin-bottom:0px;line-height:1.38;font-size:12pt;\"><span style=\"white-space:pre-wrap;\">One year working in an escape room or fast paced themed entertainment environment</span></li></ul></li></ul><p style=\"font-style:normal;font-weight:400;font-size:12pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin:0px;padding:0px;text-indent:0px;text-align:left;\" dir=\"ltr\"><span style=\"white-space:pre-wrap;\">The Bureau Adventure Games is an equal opportunity employer.</span></p>",
      "company": "<p style=\"font-style:normal;font-weight:400;font-size:11pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\" dir=\"ltr\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About The Bureau Adventure Games</strong></b></p><p style=\"font-style:normal;font-weight:400;font-size:18pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\"><br></p><p style=\"font-style:normal;font-weight:400;font-size:12pt;line-height:1.38;font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;margin-right:0px;padding:0px;margin-top:0px;margin-bottom:0px;\" dir=\"ltr\"><span style=\"color:rgb(0,0,0);white-space:pre-wrap;\">The Bureau Adventure Games is redefining entertainment with next-generation, immersive experiences that go beyond traditional escape rooms. Our mission is to create one-of-a-kind adventures that fully engage our guests, blending storytelling, puzzles, and interactive elements for an unforgettable journey. Join our dynamic team and be part of an innovative company that pushes the boundaries of adventure and entertainment!</span></p>"
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