Junior Product Manager, Enterprise APIs, Widgets, & UX

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    "description": "<p><span style=\"font-size: 12pt; font-weight: 600\">About Uphold</span></p>\n<p><span style=\"color: rgb(76, 92, 110); font-size: 10pt\">Uphold is a financial technology company that believes on-chain services are the future of finance. It provides modern infrastructure for on-chain payments, banking and investments. Offering Consumer Services, Business Services and Institutional Trading, Uphold makes pioneering financial services easy and trusted for millions of customers in more than 140 countries.</span></p>\n<p><span style=\"color: rgb(76, 92, 110); font-size: 10pt\">Uphold integrates with more than 30 trading venues, including centralized and decentralized exchanges, to deliver superior liquidity and optimal execution. Uphold never loans out customer assets and is always 100% reserved.<br>The company pioneered radical transparency and uniquely publishes its assets and liabilities every 30 seconds on a public website (</span><a href=\"https://uphold.com/en-us/transparency\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-size: 10pt\">https://uphold.com/en-us/transparency</span></a><span style=\"color: rgb(76, 92, 110); font-size: 10pt\">).</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(76, 92, 110); font-size: 10pt\">Uphold strips away the complexity and lack of transparency to open up Web3 finance for everyone.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(76, 92, 110); font-size: 10pt\">To learn more about Uphold, please visit </span><span style=\"font-size: 10pt\"><a href=\"https://uphold.com\" target=\"_blank\" rel=\"noopener noreferrer\">https://uphold.com</a></span><span style=\"color: rgb(76, 92, 110); font-size: 10pt\">.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Essential Duties and Responsibilities</span></p>\n<ul>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">Own and evolve the product strategy, roadmap, and execution for Enterprise products that embed blockchain technology into third-party products.</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">Deeply understand partner pain points through data, support tickets, user interviews, and direct partner feedback, and translate those insights into product decisions.</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">Partner with design, engineering, compliance, and customer success to ship features that meaningfully improve the customer experience.</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">Use AI tools extensively to accelerate research, prioritization, documentation, and analysis — fluency in AI-assisted workflows is expected.</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">Utilize LLMs to generate prototype applications and experiences in order to accurately communicate your vision.</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">Write clear, concise product requirements and user stories that keep the customer at the center.</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">Define success metrics and instrumentation for widgets/embedded experiences; monitor performance and iterate post-launch.</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">Drive cross-functional alignment and clear stakeholder communication (problem framing, tradeoffs, sequencing, rollouts).</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">Ensure scalable, consistent solutions (component reuse, UX standards, API contracts, and documentation that reduces integration friction).</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Required Qualifications and Skills</span></p>\n<ul>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">1–3 years of experience in product management, engineering, or customer service (or equivalent role with product ownership and feature delivery responsibility).</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">The ability to create user-facing product experiences (web/mobile/embedded) — ideally widgets, portals, or integration-heavy UX.</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">A genuine obsession with customer experience — you think in journeys, not system flows.</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">Strong written product craft: PRDs, user stories, acceptance criteria, and stakeholder communications.</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">Comfortable working with technical concepts: APIs, webhooks, authentication, integrations, and edge cases ( you should be able to code with an LLM’s help).</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">Ability to operate well in ambiguity with a strong bias toward action and iteration.</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">Strong attention to detail: At the end of your resume, add a section that describes an impactful embedded financial services experience and why you chose to include it.</span></li>\n<li><span style=\"color: rgb(102, 102, 102); font-family: Inter, sans-serif; font-size: 10pt\">Familiarity with product tools such as Jira, Notion, and Figma.</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt\"><br><br></span></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">What We Offer</span></p>\n<ul>\n<li><span style=\"color: #4c5c6e; font-family: Inter,sans-serif; font-size: 10pt; font-weight: bold\">Innovation and Impact:</span><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\"> Contribute to pioneering projects in a dynamic and challenging environment.</span></li>\n<li><span style=\"color: #4c5c6e; font-family: Inter,sans-serif; font-size: 10pt; font-weight: bold\">Competitive Compensation:</span><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\"> Performance bonuses, and comprehensive benefits on top of a competitive salary.</span></li>\n<li><span style=\"color: #4c5c6e; font-family: Inter,sans-serif; font-size: 10pt; font-weight: bold\">Strong Company Culture: </span><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\">Thrive in a supportive, collegiate environment with values of integrity, teamwork, accountability, and excellence.</span></li>\n<li><span style=\"color: #4c5c6e; font-family: Inter,sans-serif; font-size: 10pt; font-weight: bold\">Global Collaboration:</span><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\"> Participate in regular updates, strategy sessions, and networking opportunities across the group.</span></li>\n<li><span style=\"color: #4c5c6e; font-family: Inter,sans-serif; font-size: 10pt; font-weight: bold\">Development Opportunities: </span><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\">Access training and mentorship programs.</span></li>\n<li><span style=\"color: #4c5c6e; font-family: Inter,sans-serif; font-size: 10pt; font-weight: bold\">Flexibility:</span><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\"> Enjoy options to work from home, other locations, or adjust your hours.</span></li>\n<li><span style=\"color: #4c5c6e; font-family: Inter,sans-serif; font-size: 10pt; font-weight: bold\">Inclusive Environment: </span><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\">Value and respect diverse perspectives.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold\">Our Benefits</span></p>\n<ul>\n<li><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\">Annual bonus program based on individual, team and company performance.</span></li>\n<li><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\">Home office stipend for a productive setup.</span></li>\n<li><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\">Generous PTO, healthcare, and employee assistance programs.</span></li>\n<li><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\">Engaging events and celebrations.</span></li>\n<li><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\">Well-stocked office kitchen with a foodie culture.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\">Join us to grow, innovate, and contribute meaningfully. Be part of our talented team!</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\">Visit our </span><a href=\"https://uphold.com/resources/careers\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-family: Inter, sans-serif; font-size: 10pt\">careers page</span></a><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\"> for more exciting opportunities, if this role isn’t the perfect fit.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">EEOC Employer</span></p>\n<p><span style=\"color: rgb(76, 92, 110); font-family: Inter, sans-serif; font-size: 10pt\">We're proud to be an Equal Opportunity Employer and we celebrate our employees' differences, including race, color, religion, gender identity, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, and any other protected classes. Difference makes us stronger and better - together.</span></p>\n<p><br></p>",
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