Home › Companies › DJC & JTI › Senior Technical Support Analyst
Senior Technical Support Analyst
DJC & JTI · Logan, UT, United States · On Site · Active · $72,000–$90,000 / year · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | DJC & JTI |
| Title | Senior Technical Support Analyst |
| Normalized title | - |
| Department / team | Customer Experience |
| Location | Logan, UT, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $72,000–$90,000 / year |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-05-14 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from DJC & JTI. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Logan. | Open |
| Department jobs | Active postings in Customer Experience. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | DJC & JTI |
| Source | 4e5f3b3e-c393-4fc9-8260-cd13aba3b101 |
| ATS provider | Rippling ATS |
Description
company
At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system.
We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia. While our eSeries product suite enables governments and their employees to deliver continued foundational court processes, our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.
Headquartered in Los Angeles, Journal Technologies is a long-time, wholly-owned subsidiary of Daily Journal Corporation (NASDAQ: DJCO). We also have a major office in Logan, Utah, a team in Melbourne, Australia, an office in Victoria, Canada and a growing number of remote staff across North America and the world.
Under our next generation of leadership, we're implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business. Great people want to collaborate with great people, and we are actively looking for smart, motivated people who care deeply about the work they do.
role
Senior Technical Support Analyst:
We are seeking an experienced Senior Technical Support Staff member to join our technical support efforts, with a particular focus on hosted solutions. This role is crucial for ensuring operational excellence and reliability across our suite of hosted customer applications, as well as providing general technical support. The ideal candidate will be a technical expert and a problem-solver, capable of managing complex technical issues.
Responsibilities:
Comprehensive Technical Support: Provide advanced troubleshooting and problem resolution across all support inquiries, incorporating duties typical of Support Technicians such as handling support tickets, phone calls, and email requests. Hosted Solutions Expertise: Act as the primary point of contact for all issues related to hosted customer applications, including direct access and management of hosted databases and servers. Collaboration and Escalation: Work closely with Cloud Operations for customer application maintenance, including restarts, upgrades, configuration changes, and application settings adjustments. Serve as the escalation point for complex issues, including bugs and system performance concerns. Performance Monitoring and Management: Proactively monitor and troubleshoot performance issues for hosted clients, ensuring optimal functionality and addressing server crashes as they occur. Mentorship and Training: Act as a support team training resource, enhancing team capabilities and knowledge. Emergency Support: Provide 24/7 emergency support for hosted application emergencies, demonstrating readiness to address and resolve critical issues promptly. Strategic Liaison: Serve as the liaison between customer lifecycle teams and development, facilitating efficient communication and problem resolution. Continuous Improvement: Lead efforts in continuous process improvement, contributing to the development of best practices and innovative solutions for technical support challenges. Knowledge, Skills, and Abilities:
Demonstrated expertise in technical support, with a strong focus on hosted or cloud-based solutions. Proficiency in server and database management, including an understanding of cloud infrastructure and performance monitoring. Exceptional problem-solving skills and the ability to manage complex technical issues. Strong leadership capabilities, with experience in mentoring technical support teams. Excellent communication skills, able to articulate complex technical information to a variety of audiences. Requirements:
Bachelor’s degree, or equivalent work experience, in Information Technology preferred or related experience. 5+ years of technical support experience with web hosted, on premise and cloud-based, software applications. Understanding of various platforms (Java, HTML, SQL). Proficiency with scripting languages is a plus (Groovy, JavaScript, etc.). SQL development experience (e.g., PL/SQL, Transact-SQL). Familiarity with report software such as Crystal Reports is a plus. Experience supporting Java applications. Experience in the justice field and terminology would be an asset. Experience working within Agile teams or formal training in Scrum or Agile methodologies is considered a strong asset.
The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned.
At this time, we are only able to consider candidates who are U.S. citizens or permanent residents due to employment authorization requirements. We are unable to provide visa sponsorship or work authorization support for this position.
Why Journal Technologies?
Visit www.journaltech.com/careers for more information, but highlights include:
The salary range posted for this position, which reflects a good-faith estimate of the base salary we reasonably expect to offer a successful candidate upon hire. Final compensation will be based on job-related factors, including qualifications, experience, geographic location, and internal compensation considerations. Competitive compensation based on skills, experience, and years of service. Quality medical, dental and vision coverage. Competitive paid time off as well as paid holiday time. 401(k) retirement (US) and GRRSP (CDN) programs. Annual professional development funds - $1,500 USD annual per employee. Book subscriptions with an extensive library in each office for personal and professional growth. Flexible working hours which you can coordinate with your supervisor. Ability for employees to work from a remote location (e.g., home) or office. Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees. Travel opportunities between Journal Technology offices and with clients. We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.
Full job record
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| Org ID | 589104ab-5ff2-45e6-b2cd-80f411a962b8 |
| Source ID | 4e5f3b3e-c393-4fc9-8260-cd13aba3b101 |
| Board ID | 4e5f3b3e-c393-4fc9-8260-cd13aba3b101 |
| Provider | rippling |
| Provider Job Key | ce523002-f2bb-4a8e-b487-733bf8d094f6 |
| Title | Senior Technical Support Analyst |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Logan, UT, United States |
| Department | Customer Experience |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | UT |
| City | Logan |
| Salary Raw | USD 72000-90000 YEAR |
| Salary Min | 72,000 |
| Salary Max | 90,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://ats.rippling.com/journaltech/jobs/ce523002-f2bb-4a8e-b487-733bf8d094f6 |
| Apply URL | https://ats.rippling.com/journaltech/jobs/ce523002-f2bb-4a8e-b487-733bf8d094f6 |
| First Seen At | 2026-05-29 07:11:59Z |
| Last Seen At | 2026-06-06 20:13:05Z |
| Last Checked At | 2026-06-06 20:13:05Z |
| Last Changed At | 2026-06-06 20:13:05Z |
| Inactive At | — |
| Source Posted At | 2026-05-14 19:42:24Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=journaltech/date=2026-06-06/2026-06-06T20-13-04-479Z-5b72e11df01cd923e5b451eef64cda3e1e1c2e1afafd687b9fe0f3093d81616e.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"white-space:pre-wrap;\">Senior Technical Support Analyst:</strong></b><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">We are seeking an experienced Senior Technical Support Staff member to join our technical support efforts, with a particular focus on hosted solutions. 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Serve as the escalation point for complex issues, including bugs and system performance concerns. </span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Performance Monitoring and Management: Proactively</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">monitor</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">and troubleshoot performance issues for hosted clients, ensuring</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">optimal</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">functionality and addressing server crashes as they occur. </span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Mentorship and Training: Act as a support team training resource, enhancing team capabilities and knowledge. </span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Emergency Support: Provide 24/7 emergency support for hosted application emergencies,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">demonstrating</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">readiness to address and resolve critical issues promptly. </span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Strategic Liaison: Serve as the liaison between</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">customer</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">lifecycle</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">teams</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">and</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">development,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">facilitating</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">efficient communication and problem resolution.</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Continuous Improvement:</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">Lead efforts in continuous process improvement, contributing to the development of best practices and innovative solutions for technical support challenges.</span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Knowledge, Skills, and Abilities:</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel 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infrastructure and performance monitoring.</span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Exceptional problem-solving skills and the ability to manage complex technical issues.</span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Strong leadership capabilities, with experience in mentoring technical support teams.</span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Excellent communication skills, able to articulate complex technical information to a variety of audiences.</span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Requirements:</strong></b><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Bachelor’s degree, or equivalent work experience, in Information Technology preferred or related experience. </span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">5+</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">years of technical support experience with web hosted, on premise and cloud-based,</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">software applications.</span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Understanding of various platforms (Java, HTML, SQL). </span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Proficiency with scripting languages</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">is a plus</span><span style=\"white-space:pre-wrap;\"> </span><span style=\"font-size:11pt;white-space:pre-wrap;\">(Groovy, JavaScript, etc.). </span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">SQL development experience (e.g., PL/SQL, Transact-SQL). </span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Familiarity with report software such as Crystal Reports is a plus. </span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Experience supporting Java applications. </span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Experience in the justice field and terminology would be an asset.</span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Experience working within Agile teams or formal training in Scrum or Agile methodologies is considered a strong asset.</span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned.</span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span><span style=\"white-space:pre-wrap;\">The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned.</span><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">At this time, we are only able to consider candidates who are U.S. citizens or permanent residents due to employment authorization requirements. We are unable to provide visa sponsorship or work authorization support for this position.</span><span style=\"color:windowtext;background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"white-space:pre-wrap;\">Why Journal Technologies?</strong></b><b><strong style=\"font-size:11pt;white-space:pre-wrap;\"> </strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">Visit </span><a href=\"http://www.journaltech.com/careers\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"white-space:pre-wrap;\">www.journaltech.com/careers</span></a><span style=\"white-space:pre-wrap;\"> for more information, but highlights include: </span><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">The salary range posted for this position, which reflects a good-faith estimate of the base salary we reasonably expect to offer a successful candidate upon hire. Final compensation will be based on job-related factors, including qualifications, experience, geographic location, and internal compensation considerations.</span><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Competitive compensation based on skills, experience, and years of service.</span><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Quality medical, dental and vision coverage.</span><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Competitive paid time off as well as paid holiday time.</span><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">401(k) retirement (US) and GRRSP (CDN) programs.</span><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Annual professional development funds - $1,500 USD annual per employee.</span><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Book subscriptions with an extensive library in each office for personal and professional growth.</span><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Flexible working hours which you can coordinate with your supervisor.</span><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ability for employees to work from a remote location (e.g., home) or office.</span><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees.</span><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Travel opportunities between Journal Technology offices and with clients.</span><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.</span><span style=\"font-size:11pt;white-space:pre-wrap;\"> </span></li></ul>",
"company": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system.</span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia. While our eSeries product suite enables governments and their employees to deliver continued foundational court processes, our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.</span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">Headquartered in Los Angeles, Journal Technologies is a long-time, wholly-owned subsidiary of Daily Journal Corporation (NASDAQ: DJCO). We also have a major office in Logan, Utah, a team in Melbourne, Australia, an office in Victoria, Canada and a growing number of remote staff across North America and the world.</span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">Under our next generation of leadership, we're implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business. Great people want to collaborate with great people, and we are actively looking for smart, motivated people who care deeply about the work they do. </span><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\"> </span></p>"
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