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    "requisitionDescription": "<div><div><div><p><br></p><p id=\"isPasted\">Default Analyst I - Hybrid - 3 days in office, 2 days WFH</p><p>Full time; Non-Exempt; 40 hours/week; Overtime as required.</p><p>Location; Lake Zurich, IL, US</p><p>Department: Claims/REO</p><p><br></p><p>Dovenmuehle Mortgage, Inc. (&ldquo;Dovenmuehle&rdquo;) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide.</p><p><br></p><p>General Description:&nbsp;</p><p><br></p><p>Perform reconciliation of expenses on defaulted mortgage loans to generate the realized loss/gain statement, analyzing loan level data, validating accuracy, and remedying any errors. Performance must comply with the company&rsquo;s policies and procedures, all US state and federal laws and regulations, wherein the company operates.</p><p><br></p><p>Essential Functions and Duties:</p><p><br></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Gather all settled claims and all relevant backup documentation.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Review settled claims for accuracy of the expenses claimed vs paid, curtailed, or not paid (denied).</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Prepare and submit request(s) for reimbursement to vendors.&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Ensure all claims are calculated and completed within insurer/investor guidelines, regulations, applicable laws, and company policies/procedures.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Evaluate claims processing and track inconsistencies and report to the management.&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Identify gaps in the department/company&rsquo;s processes to improve accuracy and efficiency of said processes.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Reconcile, notate, and report discrepancies found in documentation and claims.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Timely and accurately update internal/external databases and systems or records.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Ensure documents are imaged within company guidelines.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Follow-up on caseload issues, through to resolution, escalating when necessary.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Use established procedures to communicate regularly with leadership on status of issues.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Develop constructive and cooperative working relationships with clients and other employees and maintain those relationships over time.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Willingness to learn new skills and expand job knowledge, through various learning programs, as assigned by leadership.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Comply with the Code of Conduct and successfully completes annual regulatory training requirements.&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Complete applicable industry-related training.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Additional duties as assigned.</p><p><br></p><p>Required Qualifications:&nbsp;</p><p><br></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>High School diploma or equivalent.&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Advanced PC skills: Microsoft applications.&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Strong analytical and problem-solving skills and attention to detail/accuracy.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Ability to handle complex, multiple tasks simultaneously in a fast-paced environment.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences, including the ability to explain complex issues clearly and concisely.</p><p><br></p><p>Preferred/Other Qualifications:</p><p><br></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Associate or bachelor&rsquo;s degree.</p><p><br></p><p>Benefits</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.&nbsp;</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>401 (K) Plan with company match</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Paid Vacation, Sick, Personal and Holidays</p><p><br></p><p><br></p><p>Physical Demands and Work Environment:</p><p>The employee must be comfortable in either an on-site office setting, or a quiet, designated work from home space that is free from distractions and noise. The employee is regularly required to communicate (give/receive) information through multiple methods of communication with clear understanding from others. Must be able to exchange accurate information in these situations.&nbsp;</p><p>The employee must be able to remain in a stationary position and/or move about the organization or remote office. The employee is frequently required to stand or walk (or otherwise move through the organization); sit; use hands to type, write, handle, or feel and reach. May occasionally climb or balance; stoop, kneel, or crouch; or lift and/or move up to 25 lbs. Employees may be required to type and utilize a computer for long periods of time.</p><p>The employee may be required to frequently operate a standard variety of office equipment including computers, calculators, copy machines, computer printers and phones. The noise level, if working on-site, is usually moderate and typical of an office environment.&nbsp;</p><p>In accordance with applicable disability laws, Dovenmuehle works with applicants and employees to make reasonable accommodations to the job or work environment when doing so will enable an employee with a qualified disability to satisfactorily perform the essential functions of the job.</p><p><br></p><p><br></p></div></div></div>\n",
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