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    "requisitionDescription": "<div><div><div><p><strong> </strong><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\"><strong>About ICBD Holdings, LLC</strong></span><strong> </strong></p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">ICBD Holdings, LLC, is a management company that offers centralized services including human resources, financial/accounting, IT and employee leasing. Today ICBD’s portfolio includes companies in the behavioral healthcare space, medical billing and public adjusting. Our organization operates as the management company for several commonly owned holdings within our ownership group’s portfolio.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\"><strong>Brief description</strong></span><strong> </strong></p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">The IT/Systems Technician is responsible for installing, upgrading, monitoring and troubleshooting ICBD Treatment’s software and hardware. Provide technical assistance and support to system users. Maintain and repair their employer's computer system. Install various software.</span> <span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Qualifications/Skills</span></p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Responsible for day-to-day administration, coordination and operation of ICBD’s IT infrastructure.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Diagnose, troubleshoot and resolve any issues with ICBD’s computer systems.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Interface and monitor various software applications across department lines.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Analyze needs and requirements of ICBD’s computer system and help meet these needs through design and execution.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Fix any issues with ICBD’s existing IT systems.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Installation and maintenance of VoIP solution</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Provide IT support employees including (but not limited to) laptop deployment, software installation, and configuration of role-based accessibility to cloud environments</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Provide support for the creation of reports, dashboards, data exports, form revisions, and other modifications to support the workflow.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Train employee on all systems and programs that are used for operations</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Provide data mapping to facilitate the appropriate and timely submission of all data to external regulatory agencies such as state and local regulatory agencies and The Joint Commission.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Generate data queries based on validation checks or errors and omissions identified during data entry, improving inconsistencies and inefficiencies in processes, recommending solutions</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Maintains the integrity of Quality data, data systems, projects requiring data harvest ensuring timely, relevant, accurate and consistent information use</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Re-evaluating the failures of hardware and software programs and systems in the company.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Estimating proper actions that uphold computer hardware and software operations executed in the company.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Make software and hardware modifications in the company</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Make sure that all the systems and their equipment are properly maintained and fully functional.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Mending telephone systems of the company</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Adopting protective measures and upholding them with respect to telephones and computers.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Participate in meetings in order to discuss information systems and programs, as and when needed.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Executing all other jobs and duties of an information systems technician that fall under his/her domain</span>&nbsp;</p>\n<p><span style=\"color: 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Proficient troubleshooter and should have good communication and technical skills. He/she should be able to adapt to all kinds of working conditions.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Associates degree or higher strongly preferred.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\"><strong>Competencies</strong></span><strong> </strong></p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Integrity — Job requires being honest and ethical.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\"><strong>Lines of communication</strong></span><strong> </strong></p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">· This position will report directly to the Director of IT</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\"><strong>Working conditions</strong></span><strong> </strong></p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">· Full-Time – 40+ hours a week.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Candidates must meet the company’s hiring criteria to include a pre-employment background investigation and drug test. We are an Equal Opportunity Employer and a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">ICBD offers a competitive compensation and benefits package including a base salary with performance-based incentives; medical, dental, vision, short and long-term disability, life insurance, and 401(k</span>&nbsp;</p>\n<p><span style=\"color: rgb(75,75,75);background-color: white;font-size: 10.5pt;font-family: Helvetica, sans-serif;\">Job Type: Full-time</span>&nbsp;&nbsp;</p>\n</div></div></div>\n",
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