Business Analyst

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          "text": "<p>-Analyze requirements, develop detailed designs/call flows for implementation. Effectively document the details. <br />-Create and design effective speech user interface designs including call flow, dialogues, functional logic, prompts, and define grammars to match the established requirements. <br />-Deliver IVR user interface design documentation outlining backend interfaces to support business functionality and application development <br />-Develop call flows for complex applications including data driven interactions and Contact Center routing of calls. <br />-Work closely with business units to gain in-depth understanding of business issues; identify, analyze, and translate business needs into functional specifications. <br />-Leverage enterprise reporting tools to develop ah-hoc and daily reports outlining KPIs/performance and gain thorough understanding on the underlining factors that contribute to the trend. <br /><br /></p>",
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          "text": "<p>BA with IVR <br /></p>",
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          "text": "<p></p><p><span>Paradigm Infotech. Inc is a global IT solutions provider focused on delivering customer value through high Quality Processes and Cost-efficient solutions. Paradigm has been one of the trendsetters in global delivery practices with our Client-Centric Model for customer management and delivery.</span></p>",
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