IT Helpdesk Technician (STF3257)

{
  "content_hash": "532a2f5a63e453c6f392c63822b316d57f97922e2c22ede18eb5fb7cf339af85",
  "source_hash": "929ea42ebf8e146177470679ef6466c7d0a426b2f694d1ce3c545eaabbfd7909",
  "last_changed_at": "2026-05-30T06:04:20.789Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Hutchinson, Kansas, 67501, United States",
    "city": "Hutchinson",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T09:44:15.903Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Hutchinson, Kansas, 67501, United States",
      "city": "Hutchinson",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "881",
    "isRemote": null,
    "location": {
      "city": "Hutchinson",
      "state": "Kansas"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "19055",
    "locationType": "0",
    "jobOpeningName": "IT Helpdesk Technician (STF3257)",
    "departmentLabel": "ITS",
    "employmentStatusLabel": "Full-Time Hourly"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Hutchinson",
      "state": "Kansas",
      "postalCode": "67501",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-07",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p><span style=\"font-size: 12pt; font-weight: bold\">RESPONSIBILITIES:</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Provide technical support to HutchCC students, faculty, and staff. Junior and Senior designations will be applied to the job title where appropriate to skill level and experience.</span></p>\n<p><span style=\"font-size: 12pt\">Essential:</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Enter and update tickets in the ITS support call processing</span></li>\n<li><span style=\"font-size: 12pt\">Act as part of the ITS support</span></li>\n<li><span style=\"font-size: 12pt\">Help maintain HutchCC information</span></li>\n<li><span style=\"font-size: 12pt\">Arrive on time for work, attend work regularly, and successfully perform the responsibilities of the position.</span></li>\n<li><span style=\"font-size: 12pt\">Comply with HutchCC policies, procedures, and practices.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Secondary:</span><br><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Perform other responsibilities as assigned by the Technical Support Manger.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">QUALIFICATIONS:</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Strong customer service and communication skills</span></li>\n<li><span style=\"font-size: 12pt\">Information technology support experience</span></li>\n<li><span style=\"font-size: 12pt\">Phone support experience and troubleshooting skills are</span></li>\n<li><span style=\"font-size: 12pt\">Energetic, self-motivated personality is</span></li>\n<li><span style=\"font-size: 12pt\">Experience with a variety of web browsers</span></li>\n<li><span style=\"font-size: 12pt\">Preference given to applicants with Windows, Mac, and OpenVMS</span></li>\n<li><span style=\"font-size: 12pt\">Physical activities will include lifting up to 50 pounds, walking, bending, stooping, reaching, pushing/pulling, carrying, etc.; visual acuity to view a computer terminal; use appropriate judgment and apply tact and courtesy in difficult situations; ability to understand words and respond effectively and appropriately. Heavy, indoor/outdoor work environment.</span></li>\n<li><span style=\"font-size: 12pt\">Mental requirements include the ability to learn and comprehend basic instructions about the position.</span></li>\n<li><span style=\"font-size: 12pt\">Physical and mental qualifications must be performed with or without a reasonable accommodation.</span></li>\n<li><span style=\"font-size: 12pt\">The qualifications listed are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">HOURLY WAGE and STATUS</span>:</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">The hourly rate of pay is commensurate with qualifications as determined by HutchCC administration. This full-time support staff position is 12 months annual, benefit eligible, at-will, and non-exempt.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">APPLICATION</span>: <span style=\"font-weight: bold\">{Emergency Status}</span></span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">To apply for this position through BambooHR, please visit <a href=\"http://www.hutchcc.edu\" target=\"_blank\" rel=\"noopener noreferrer\">www.hutchcc.edu</a></span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">If you have questions regarding this position, please submit an email with your questions to <a href=\"mailto:[email protected]\" target=\"_blank\" rel=\"noopener noreferrer\">[email protected]</a></span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">HUTCHINSON COMMUNITY COLLEGE IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER</span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">To view the HutchCC Non-Discrimination Notice, please visit </span><a href=\"http://www.hutchcc.edu\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: bold\">www.hutchcc.edu</span></a></span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\">HutchCC reserves the right to revise or change job responsibilities as the need occurs.  This position announcement does not constitute a written or implied contract of employment; rather, it is a clarification of the responsibilities of the position.  This job description may be changed at any time by the HutchCC administration.</span></p>",
    "compensation": null,
    "departmentId": "19055",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "IT Helpdesk Technician (STF3257)",
    "departmentLabel": "ITS",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://hutchcc.bamboohr.com/careers/881",
    "employmentStatusLabel": "Full-Time Hourly"
  }
}