Housekeeping Manager

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    "city": "St Louis",
    "region": "MO",
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    "url": "https://careers-coraltreehospitality.icims.com/jobs/12444/housekeeping-manager/job",
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    "description": "<h2>Overview</h2>\n<p> </p>\n<p></p>\n<p> </p>\n<p>The Housekeeping Manager is responsible for ensuring the highest standards of cleanliness, presentation, and service throughout guest rooms, public areas, and heart-of-house spaces. This role provides hands-on leadership, direction, and support to the housekeeping team, including laundry operations, while delivering exceptional guest experiences aligned with company standards.</p>\n<p> </p>\n<p>#MagnoliaStlouis </p>\n<h2>Responsibilities</h2>\n<h3><strong>Operations & Guest Experience</strong></h3>\n<ul>\n <li>Maintain exceptional cleanliness and maintenance standards across guest rooms, public areas, and back-of-house spaces.</li>\n <li>Ensure all housekeeping procedures align with departmental and company standards.</li>\n <li>Demonstrate in-depth knowledge of hotel operations, including room types, availability, arrivals/departures, and group activities.</li>\n <li>Respond promptly and professionally to guest inquiries, requests, and concerns.</li>\n <li>Act as a brand ambassador by delivering consistent, high-quality guest service.</li>\n</ul>\n<h3><strong>Team Leadership & Management</strong></h3>\n<ul>\n <li>Lead, train, schedule, and supervise housekeeping and laundry team members.</li>\n <li>Assist in recruitment, hiring, onboarding, and ongoing development of staff.</li>\n <li>Provide coaching, performance management, and regular feedback.</li>\n <li>Foster a positive, collaborative work environment across departments.</li>\n <li>Maintain appropriate staffing levels to meet business demands.</li>\n</ul>\n<h3><strong>Daily Operations</strong></h3>\n<ul>\n <li>Prepare and distribute daily room assignment sheets and update as needed throughout shifts.</li>\n <li>Ensure assignments are completed accurately and efficiently.</li>\n <li>Manage key control and communication devices (radios, phones, etc.).</li>\n <li>Conduct routine inspections of rooms and facilities to ensure cleanliness and safety compliance.</li>\n <li>Maintain accurate records and reports related to housekeeping operations.</li>\n</ul>\n<h3><strong>Safety & Compliance</strong></h3>\n<ul>\n <li>Ensure all safety and sanitation standards are consistently met.</li>\n <li>Maintain confidentiality and secure handling of guest information.</li>\n <li>Promote safe work practices and respond effectively in emergency or high-pressure situations.</li>\n</ul>\n<h2>Qualifications</h2>\n<h2> </h2>\n<ul>\n <li>High school diploma or GED required; equivalent experience considered.</li>\n <li>Minimum <strong>2 years of supervisory experience</strong>, preferably in a high-volume hospitality environment.</li>\n <li>Prior experience in a luxury or Four Diamond property preferred.</li>\n <li>Proficiency in Microsoft Office and property management systems is highly desirable.</li>\n <li>Strong communication skills (verbal and written).</li>\n <li>Ability to perform basic arithmetic and operational reporting.</li>\n <li>Flexible availability, including weekends, holidays, and varied shifts.</li>\n</ul>\n<h2><strong>Core Competencies</strong></h2>\n<ul>\n <li>Leadership and team development</li>\n <li>Attention to detail and quality assurance</li>\n <li>Guest service excellence</li>\n <li>Organizational and time management skills</li>\n <li>Problem-solving and conflict resolution</li>\n <li>Ability to remain calm and effective under pressure</li>\n</ul>\n<h2><strong>Physical Requirements & Work Environment</strong></h2>\n<ul>\n <li>\n  <ul>\n   <li>Regularly required to stand, walk, and sit for <strong>6–8 hours per shift</strong>.</li>\n   <li>Frequent use of hands and arms for reaching, lifting, pulling, and carrying up to <strong>25 lbs</strong>.</li>\n   <li>Must be able to navigate stairs frequently</li>\n   <li>Work may include exposure to cleaning chemicals and standard office supplies.</li>\n  </ul></li>\n</ul>",
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          "postalCode": "63101",
          "addressRegion": "MO",
          "streetAddress": "421 N 8th Street",
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          "addressLocality": "St Louis",
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    "validThrough": "2027-05-01T04:00:00.000Z",
    "employmentType": "FULL_TIME",
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    "hiringOrganization": {
      "name": "Magnolia St. Louis",
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      "sameAs": "www.coraltreehospitality.com/"
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    "occupationalCategory": "Housekeeping"
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