Director, Client Relations

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    "title": "Director, Client Relations",
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    "datePosted": "2026-04-29T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>The Director, Client Relations will be responsible for developing and executing a strategic plan to establish and maintain relationships with large employers that are candidates for self-insured (self-funded) health insurance products. This role will lead efforts to design, build, and implement a comprehensive employer/client strategy, working cross-functionally with Business Development, Finance, Network, and Claims departments. The Director will also be responsible for identifying key decision-makers, creating client proposals, ensuring data analytics and reporting capabilities, and assembling a high-performing support team.</p>\n<h2>Responsibilities</h2>\n<p><strong>Essential Functions:</strong></p>\n<ul>\n <li>Develop a comprehensive plan for targeting large employers / clients interested in self-funded health plans.</li>\n <li>Outline all necessary requirements, including wrap networks, product designs, budgeting, and operational considerations.</li>\n <li>Collaborate with internal teams (Business Development, Finance, Network, Claims) to operationalize the strategy.</li>\n <li>Lead the implementation of self-insured product offerings, ensuring alignment with company goals and market needs.</li>\n <li>Identify and engage key decision-makers at large employers or clients to promote self-funded plan options.</li>\n <li>Support strong relationships with HR leaders, benefits consultants, and third-party administrators (TPAs).</li>\n <li>Work with internal teams to develop competitive proposals and responses to Requests for Proposals (RFPs).</li>\n <li>Partner with actuarial and finance teams to develop pricing models and cost-saving solutions for self-insured employers.</li>\n <li>Ensure availability of robust data analytics and reporting tools to support employer / client decision-making.</li>\n <li>Work with IT and Claims teams to streamline data sharing and reporting capabilities.</li>\n <li>Utilize employer and client specific data insights to enhance product offerings and client engagement strategies.</li>\n <li>Build and lead a high-performing employer / client support team to drive engagement and sales efforts.</li>\n <li>Establish key performance metrics and accountability measures to track success.</li>\n <li>Foster a culture of collaboration and innovation within the team and across departments.</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>Minimum Education:</strong></p>\n<ul>\n <li>Bachelor’s degree in Business, Healthcare Administration, Marketing, or a related field; <strong>or equivalent experience in lieu of degree</strong></li>\n</ul>\n<p><strong>Minimum Experience:</strong> (7 years of experience required <strong>in lieu of degree</strong>)</p>\n<ul>\n <li>Experience in business development, employer relations, or health insurance sales, preferably within an HMO or managed care setting.</li>\n <li>Deep understanding of self-funded health insurance products, employer-sponsored health plans, and wrap networks.</li>\n <li>Strong network within the employer benefits and insurance industry.</li>\n <li>Experience responding to RFPs and creating compelling proposals for large employers.</li>\n <li>Excellent negotiation, relationship-building, and communication skills.</li>\n <li>Ability to lead cross-functional teams and manage multiple projects simultaneously.</li>\n</ul>\n<p><strong>Required upon hire:</strong> Licensed as a General Agent life, accident, health and HMO by the Texas Department of Insurance</p>",
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