Nurse Navigator II

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  "location": {
    "raw": "Phoenix, Arizona, 85004, United States",
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    "country": "United States",
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  "remote_policy": "remote",
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{
  "list_job": {
    "id": "61",
    "isRemote": null,
    "location": {
      "city": "Phoenix",
      "state": "Arizona"
    },
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    "departmentId": "18569",
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    "jobOpeningName": "Nurse Navigator II ",
    "departmentLabel": "Navi Core Team",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Phoenix",
      "state": "Arizona",
      "postalCode": "85004",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-26",
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    "description": "<p><span style=\"font-size: 12pt; font-weight: bold\">About us</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\">We’re a rapidly growing, nurse-founded company redefining at-home care. Our team is on a mission to make in-home nursing services more accessible, personal, and effective by partnering with hospitals, medical practices, and other healthcare professionals. As we scale our impact, we’re building a team that’s as innovative and compassionate as the care we deliver. </span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">The role</span><br></p>\n<p><span style=\"font-size: 12pt\">The Nurse Navigator II is Navi’s advanced clinical navigator role — supporting acute and complex clients through a blend of in-person assessments, care planning, triage support, and close collaboration with nurse contractors, support persons, and external care partners.</span></p>\n<p><span style=\"font-size: 12pt\">You will work with clients, support members, and the greater Navi team to build individualized care plans, conduct in-person visits across Maricopa County, provide real-time clinical support to nurses, and uphold quality standards through documentation, in-person and remote audits, and escalation pathways.</span></p>\n<p><span style=\"font-size: 12pt\">This role requires strong clinical judgment, autonomy, flexibility, expertise in making care recommendations, and the ability to build trust with clients and families from the very first interaction.</span></p>\n<p><span style=\"font-size: 12pt\">Note: This is a field-based hybrid role. Local travel to client sites is required (approximately 3-5 in-person visits per day), and travel to the office or occasional remote coverage may be required based on business needs. </span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What you’ll do</span><br></p>\n<ul>\n<li><span style=\"font-size: 12pt; font-weight: bold\">Clinical Leadership &amp; RN Support</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Serve as an ongoing clinical resource for RN contractors by providing real-time guidance, escalation support, and evidence-based recommendations for client care decisions.</span></li>\n<li><span style=\"font-size: 12pt\">Provide RN quality oversight through documentation reviews, feedback, and light coaching to uphold Navi clinical standards.</span></li>\n<li><span style=\"font-size: 12pt\">Identify knowledge gaps and support continuous improvement through mentorship, education, and performance guidance.</span></li>\n</ul>\n<span style=\"font-size: 12pt; font-weight: bold\">RN Onboarding &amp; Orientation</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Facilitate onboarding and orientation of newly hired RNs, including coordinating and conducting shadow shifts to ensure readiness for independent client care.</span></li>\n<li><span style=\"font-size: 12pt\">Support competency development and reinforce Navi workflows, documentation expectations, communication standards, and care philosophies.</span></li>\n</ul>\n<span style=\"font-size: 12pt; font-weight: bold\">Client Experience &amp; Medication Management</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Provide in-person support during client visits, helping establish trust, assess immediate and ongoing needs, and ensure continuity of care throughout the entire care experience.</span></li>\n<li><span style=\"font-size: 12pt\">Oversee and support client medication management activities including reconciliation, medication education, adherence monitoring, care coordination with prescribing providers, and identification/escalation of medication-related concerns.</span></li>\n</ul>\n<span style=\"font-size: 12pt; font-weight: bold\">Operational Coverage &amp; Staffing Support</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Provide flexible direct client coverage, including filling urgent or unstaffed shifts when contractor availability is limited, to ensure continuity of care and support evolving operational needs. 8-12 hours/week will be allocated to direct patient care.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Provide secondary cross-functional coverage and support across all Navigator roles (Intake, Remote, and Field) to ensure continuity of care and operational efficiency.</span></li>\n<li><span style=\"font-size: 12pt\">Identify risks or deterioration and escalate appropriately to the team lead.</span></li>\n<li><span style=\"font-size: 12pt\">Coordinate care across multiple teams (contractors, providers, scheduling specialists, Navi operations).</span></li>\n<li><span style=\"font-size: 12pt\">Maintain detailed, timely, and accurate documentation.</span></li>\n<li><span style=\"font-size: 12pt\">Participate in continuous improvement initiatives, nursing huddles, and QA reviews.</span></li>\n</ul>\n</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Who you are</span><br></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Registered Nurse (AZ), unencumbered.</span></li>\n<li><span style=\"font-size: 12pt\">3+ years of direct client care experience, including at least 1 year acute (ICU/PCU/ER strongly preferred).</span></li>\n<li><span style=\"font-size: 12pt\">Current AHA BLS and/or ACLS.</span></li>\n<li><span style=\"font-size: 12pt\">ASN or higher from an accredited nursing program.</span></li>\n<li><span style=\"font-size: 12pt\">Excellent interpersonal, in-person communication, and crisis-triage skills.</span></li>\n<li><span style=\"font-size: 12pt\">Experience precepting, mentoring, training, or orienting nursing staff preferred.</span></li>\n<li><span style=\"font-size: 12pt\">Strong understanding of medication management, care transitions, and quality assurance processes.</span></li>\n<li><span style=\"font-size: 12pt\">Comfortable balancing clinical leadership responsibilities with direct client care and operational support.</span></li>\n<li><span style=\"font-size: 12pt\">Proficient with Google Suite, EHRs, telehealth platforms, and mobile documentation tools.</span></li>\n<li><span style=\"font-size: 12pt\">Comfortable traveling within Maricopa County to visit clients and support contractors.</span></li>\n<li><span style=\"font-size: 12pt\">Thrives in a fast-paced, autonomous, startup culture.</span></li>\n<li><span style=\"font-size: 12pt; font-weight: bold\">Navi RN contractors with strong performance are highly encouraged to apply.</span></li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Location &amp; Hours</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Hybrid role: primarily in-the-field, with some remote and in-office aspects</span></li>\n<li><span style=\"font-size: 12pt\">Local travel required for in-person client visits.</span></li>\n<li><span style=\"font-size: 12pt\">Must have reliable transportation</span></li>\n<li><span style=\"font-size: 12pt\">36-40</span><span style=\"font-size: 12pt\"> hours/week, including some weekend coverage.</span></li>\n<li><span style=\"font-size: 12pt\">Completion of 20+ hours of in-person training with Navi leadership and/or team members.</span></li>\n<li><span style=\"font-size: 12pt\">Rotating After-Hours on-call coverage </span></li>\n<li><span style=\"font-size: 12pt\">Training begins at Navi HQ (Phoenix), followed by hybrid flexibility.</span></li>\n<li><span style=\"font-size: 12pt\">Travel to office or client sites may be required for coverage.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What we offer </span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Competitive pay </span></li>\n<li><span style=\"font-size: 12pt\">Flexible scheduling</span></li>\n<li><span style=\"font-size: 12pt\">IHRA stipend for healthcare</span></li>\n<li><span style=\"font-size: 12pt\">Healthy PTO</span></li>\n<li><span style=\"font-size: 12pt\">Paid holidays</span></li>\n<li><span style=\"font-size: 12pt\">Professional growth in a supportive community.</span></li>\n<li><span style=\"font-size: 12pt\">Competitive pay with performance bonuses.</span></li>\n<li><span style=\"font-size: 12pt\">Access to the latest healthcare technologies and training.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Navi Nurses is shaped by a strong respect for each other. This applies to every aspect of employment – from equitable wages, work-life balance, the freedom to be your whole self, to equal opportunities for growth and development at Navi Nurses. We believe wholeheartedly that the more inclusive we are, the better our work will be. We believe strongly that we benefit from diversity and encourage applicants from underrepresented backgrounds to apply.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(15, 36, 84); font-size: 12pt\">All W-2 employees and all 1099 RN nurses are required to successfully complete a post-offer, pre-start background check before beginning work.</span><br></p>",
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