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Referral & Relationship Specialist

Disability Law Group · Troy, MI, United States · On Site · Active · $50,000–$60,000 / year · Rippling ATS

Job facts

FieldValue
CompanyDisability Law Group
TitleReferral & Relationship Specialist
Normalized title-
Department / teamMiscellaneous
LocationTroy, MI, United States
Work modelOn Site
Employment typeFull Time
Salary$50,000–$60,000 / year
Statusactive
ATS providerRippling ATS
Posted / first seen2026-05-27 / 2026-05-29
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Disability Law Group.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Troy.Open
Department jobsActive postings in Miscellaneous.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyDisability Law Group
Source69f0b4af-8883-4e65-9cfa-bf86e30d1e0b
ATS providerRippling ATS

Description

company About Disability Law Group At Disability Law Group, we exist for one reason: to help people through some of the most difficult moments of their lives — and to do that work with skill, heart, and purpose. We are a mission-driven law firm focused on Social Security Disability and Veterans’ disability benefits . Our work demands more than legal knowledge; it requires empathy, persistence, and a genuine commitment to listening to people when they need it most. Everything we do is guided by our core values — Listen, Invest, Vigor, Empathy, and Solutions (LIVES) . These values shape how we show up for our clients and for one another. From the first phone call to the final resolution of a case, we treat each client’s situation as unique and deserving of thoughtful, personalized advocacy. Our team is made up of dedicated professionals across intake, applications and appeals, records, case management, attorneys, and leadership, all working collaboratively to deliver exceptional service nationwide. We also believe in investing in our people. DLG offers competitive pay and benefits , meaningful opportunities for growth and advancement , and a workplace culture that values balance and recognition — including a paid day off for your birthday , team celebrations, and firm-wide KPIs. Our team regularly participates in community clinics, scholarship initiatives, and volunteer opportunities , giving everyone the chance to make an impact beyond their day-to-day work. We also offer a flexible hybrid work , and a family-first, model. At Disability Law Group, your work matters — and so do you. Together, we are building a firm that delivers results, supports its people, and truly changes lives role Position Summary The Referral & Relationship Specialist is responsible for building, improving, and maintaining a firmwide referral process across Disability Law Group, Michigan Auto Accident Attorneys, and related practice areas, including Social Security Disability, VA disability, and personal injury referrals. This role serves as the point person for incoming and outgoing referrals, ensuring referrals are properly identified, tracked, followed up on, and optimized. The position also supports referral partner communication, firmwide referral awareness, data tracking, and process improvement so the firm can better understand where referrals are coming from, where referrals are going, and how referral opportunities can be increased. This position has both an operational and relationship-building focus. The right person will be organized, proactive, relationship-focused, comfortable working across departments, and able to identify ways to reduce human error through better processes, systems, and automations. Key Responsibilities 1. Incoming Referral Management The Referral & Relationship Specialist will manage and improve the process for referrals coming into the firm from outside sources, internal team members, partner firms, and community relationships. Responsibilities include: Track all incoming referrals in the appropriate system, including Law Ruler, Prevail, spreadsheets, and any future CRM or case management platform. Ensure the referral source is accurately captured for each applicable lead or case. Work with intake and case teams to confirm referrals are routed appropriately. Help create a consistent process for notifying the proper team when a referral is received. Identify gaps in the current referral process and recommend improvements. Review leads and referral data to determine whether stronger referral opportunities exist. Help reduce human error and unnecessary touchpoints by recommending automations and workflow improvements. Use current tools effectively while helping prepare for future system changes. Coordinate with current team members involved in referral tracking and follow-up to ensure a smooth transition of responsibilities, where appropriate. 2. Outgoing Referral Management The Referral & Relationship Specialist will develop and maintain a consistent process for referring cases out to trusted attorneys, firms, and community partners. Responsibilities include: Serve as a point person for team questions about where to send potential outgoing referrals. Maintain and refine a list of trusted referral partners by case type and practice area. Track outgoing referrals, including where the case was sent, who referred it, and whether follow-up is needed. Help determine which referral partners are performing well and which relationships should be reconsidered. Work with leadership to ensure referrals are distributed thoughtfully and strategically. Confirm referral partners understand that DLG and/or MAA is sending them cases so the firm remains top of mind for future incoming referrals. Coordinate follow-up on referred cases, including attorney follow-up where appropriate. Help refine which attorneys or firms should receive certain types of cases based on quality, responsiveness, client experience, and relationship strength. 3. Firmwide Referral Training & Awareness The Referral & Relationship Specialist will help ensure client-facing team members understand how to identify referral opportunities. Responsibilities include: Support training for intake, case managers, attorneys, and other client-facing roles. Help team members recognize referral opportunities, such as when a client mentions an auto accident, VA issue, Social Security issue, or another legal need. Create or support simple scripts, checklists, and process guides for referral identification. Reinforce the referral process through ongoing reminders, updates, and collaboration with team leads. Act as a resource for questions such as, “Is this a case we would take?” or “Who should this be referred to?” Help ensure referral awareness is not limited to intake and is understood across all client-facing roles. 4. Referral Partner Development The Referral & Relationship Specialist will support the growth of incoming and outgoing referral relationships. Responsibilities include: Identify opportunities to increase referral partnerships in the community. Help maintain relationships with current referral partners. Research potential new referral sources and community partners. Coordinate outreach efforts with marketing and leadership. Meet regularly with marketing to align referral strategy with broader firm visibility and community outreach. Support relationship-building efforts that keep DLG and MAA top of mind with referral partners. Track outreach activity and results. Help ensure firms receiving referrals from us know we are intentionally partnering with them, which may help encourage reciprocal referrals. Look for opportunities to strengthen both incoming and outgoing referral relationships. 5. Data Tracking, Reporting & Process Improvement The Referral & Relationship Specialist will build better visibility into referral activity, outcomes, and revenue impact. Responsibilities include: Track referral volume, source, case type, status, conversion, and outcome where available. Maintain referral reports for leadership review. Identify trends in incoming and outgoing referrals. Track revenue tied to referrals where data is available. Recommend process changes based on referral data. Help establish baseline metrics so the firm can measure improvement over time. Prepare regular updates on referral activity, gaps, opportunities, and next steps. Assist with transitioning referral tracking into future systems as the firm updates its CRM and case management tools. Make the current process as strong as possible with the tools available now while preparing for a better long-term system. Cross-Department Collaboration This role will work closely with: Intake Case managers Attorneys Marketing Operations Leadership MAA/personal injury team Social Security and VA teams External referral partners Regular check-ins may include: Weekly or biweekly check-in with direct supervisor during the launch period Weekly planning around referral development and process improvement Monthly meeting with marketing once the role is established Ongoing communication with intake and client-facing team members Follow-up meetings with team members currently involved in referral tracking and follow-up

Full job record

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Source ID69f0b4af-8883-4e65-9cfa-bf86e30d1e0b
Board ID69f0b4af-8883-4e65-9cfa-bf86e30d1e0b
Providerrippling
Provider Job Keydcea6cf0-e152-4355-aeb7-2c88d16097c8
TitleReferral & Relationship Specialist
Normalized Title
Statusactive
Activeyes
Location TextTroy, MI, United States
DepartmentMiscellaneous
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionMI
CityTroy
Salary RawUSD 50000-60000 YEAR
Salary Min50,000
Salary Max60,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://ats.rippling.com/disability-law-group-careers/jobs/dcea6cf0-e152-4355-aeb7-2c88d16097c8
Apply URLhttps://ats.rippling.com/disability-law-group-careers/jobs/dcea6cf0-e152-4355-aeb7-2c88d16097c8
First Seen At2026-05-29 07:12:03Z
Last Seen At2026-06-06 20:37:22Z
Last Checked At2026-06-06 20:37:22Z
Last Changed At2026-06-06 20:37:22Z
Inactive At
Source Posted At2026-05-27 16:37:42Z
Source Updated At
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      "role": "<meta><h2 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:24pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:24pt;white-space:pre-wrap;\">Position Summary</span></h2><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The </span><b><strong style=\"white-space:pre-wrap;\">Referral &amp; Relationship Specialist</strong></b><span style=\"white-space:pre-wrap;\"> is responsible for building, improving, and maintaining a firmwide referral process across Disability Law Group, Michigan Auto Accident Attorneys, and related practice areas, including Social Security Disability, VA disability, and personal injury referrals.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">This role serves as the point person for incoming and outgoing referrals, ensuring referrals are properly identified, tracked, followed up on, and optimized. The position also supports referral partner communication, firmwide referral awareness, data tracking, and process improvement so the firm can better understand where referrals are coming from, where referrals are going, and how referral opportunities can be increased.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">This position has both an operational and relationship-building focus. The right person will be organized, proactive, relationship-focused, comfortable working across departments, and able to identify ways to reduce human error through better processes, systems, and automations.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:center;\"><br></p><hr><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><h1 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:25pt;font-weight:600;letter-spacing:1px;margin-top:24px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:25pt;white-space:pre-wrap;\">Key Responsibilities</span></h1><h2 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:23pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:23pt;white-space:pre-wrap;\">1. Incoming Referral Management</span></h2><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The Referral &amp; Relationship Specialist will manage and improve the process for referrals coming into the firm from outside sources, internal team members, partner firms, and community relationships.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Responsibilities include:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Track all incoming referrals in the appropriate system, including Law Ruler, Prevail, spreadsheets, and any future CRM or case management platform.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ensure the referral source is accurately captured for each applicable lead or case.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Work with intake and case teams to confirm referrals are routed appropriately.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Help create a consistent process for notifying the proper team when a referral is received.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Identify gaps in the current referral process and recommend improvements.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Review leads and referral data to determine whether stronger referral opportunities exist.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Help reduce human error and unnecessary touchpoints by recommending automations and workflow improvements.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Use current tools effectively while helping prepare for future system changes.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Coordinate with current team members involved in referral tracking and follow-up to ensure a smooth transition of responsibilities, where appropriate.</span></li></ul><h2 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:24pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:24pt;white-space:pre-wrap;\">2. Outgoing Referral Management</span></h2><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The Referral &amp; Relationship Specialist will develop and maintain a consistent process for referring cases out to trusted attorneys, firms, and community partners.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Responsibilities include:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Serve as a point person for team questions about where to send potential outgoing referrals.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Maintain and refine a list of trusted referral partners by case type and practice area.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Track outgoing referrals, including where the case was sent, who referred it, and whether follow-up is needed.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Help determine which referral partners are performing well and which relationships should be reconsidered.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Work with leadership to ensure referrals are distributed thoughtfully and strategically.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Confirm referral partners understand that DLG and/or MAA is sending them cases so the firm remains top of mind for future incoming referrals.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Coordinate follow-up on referred cases, including attorney follow-up where appropriate.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Help refine which attorneys or firms should receive certain types of cases based on quality, responsiveness, client experience, and relationship strength.</span></li></ul><h2 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:24pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:24pt;white-space:pre-wrap;\">3. Firmwide Referral Training &amp; Awareness</span></h2><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The Referral &amp; Relationship Specialist will help ensure client-facing team members understand how to identify referral opportunities.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Responsibilities include:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Support training for intake, case managers, attorneys, and other client-facing roles.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Help team members recognize referral opportunities, such as when a client mentions an auto accident, VA issue, Social Security issue, or another legal need.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Create or support simple scripts, checklists, and process guides for referral identification.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Reinforce the referral process through ongoing reminders, updates, and collaboration with team leads.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Act as a resource for questions such as, “Is this a case we would take?” or “Who should this be referred to?”</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Help ensure referral awareness is not limited to intake and is understood across all client-facing roles.</span></li></ul><h2 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:24pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:24pt;white-space:pre-wrap;\">4. Referral Partner Development</span></h2><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The Referral &amp; Relationship Specialist will support the growth of incoming and outgoing referral relationships.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Responsibilities include:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Identify opportunities to increase referral partnerships in the community.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Help maintain relationships with current referral partners.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Research potential new referral sources and community partners.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Coordinate outreach efforts with marketing and leadership.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Meet regularly with marketing to align referral strategy with broader firm visibility and community outreach.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Support relationship-building efforts that keep DLG and MAA top of mind with referral partners.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Track outreach activity and results.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Help ensure firms receiving referrals from us know we are intentionally partnering with them, which may help encourage reciprocal referrals.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Look for opportunities to strengthen both incoming and outgoing referral relationships.</span></li></ul><h2 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:24pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:24pt;white-space:pre-wrap;\">5. Data Tracking, Reporting &amp; Process Improvement</span></h2><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The Referral &amp; Relationship Specialist will build better visibility into referral activity, outcomes, and revenue impact.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Responsibilities include:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Track referral volume, source, case type, status, conversion, and outcome where available.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Maintain referral reports for leadership review.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Identify trends in incoming and outgoing referrals.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Track revenue tied to referrals where data is available.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Recommend process changes based on referral data.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Help establish baseline metrics so the firm can measure improvement over time.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Prepare regular updates on referral activity, gaps, opportunities, and next steps.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Assist with transitioning referral tracking into future systems as the firm updates its CRM and case management tools.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Make the current process as strong as possible with the tools available now while preparing for a better long-term system.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:center;\"><br></p><hr><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><h1 style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;line-height:1.6;font-size:24pt;font-weight:600;letter-spacing:1px;margin-top:24px;margin-bottom:4px;padding-left:0px;\"><span style=\"font-size:24pt;white-space:pre-wrap;\">Cross-Department Collaboration</span></h1><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">This role will work closely with:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Intake</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Case managers</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Attorneys</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Marketing</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Operations</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Leadership</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">MAA/personal injury team</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Social Security and VA teams</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">External referral partners</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Regular check-ins may include:</span></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Weekly or biweekly check-in with direct supervisor during the launch period</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Weekly planning around referral development and process improvement</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Monthly meeting with marketing once the role is established</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Ongoing communication with intake and client-facing team members</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"white-space:pre-wrap;\">Follow-up meetings with team members currently involved in referral tracking and follow-up</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:center;\"><br></p><hr><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About Disability Law Group</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11.25pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">At Disability Law Group, we exist for one reason: to help people through some of the most difficult moments of their lives — and to do that work with skill, heart, and purpose.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">We are a mission-driven law firm focused on </span><b><strong style=\"white-space:pre-wrap;\">Social Security Disability </strong></b><span style=\"white-space:pre-wrap;\">and </span><b><strong style=\"white-space:pre-wrap;\">Veterans’ disability benefits</strong></b><span style=\"white-space:pre-wrap;\">. Our work demands more than legal knowledge; it requires empathy, persistence, and a genuine commitment to listening to people when they need it most.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Everything we do is guided by our core values — </span><b><strong style=\"white-space:pre-wrap;\">Listen, Invest, Vigor, Empathy, and Solutions (LIVES)</strong></b><span style=\"white-space:pre-wrap;\">. These values shape how we show up for our clients and for one another. From the first phone call to the final resolution of a case, we treat each client’s situation as unique and deserving of thoughtful, personalized advocacy.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Our team is made up of dedicated professionals across intake, applications and appeals, records, case management, attorneys, and leadership, all working collaboratively to deliver exceptional service nationwide.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">We also believe in investing in our people. DLG offers </span><b><strong style=\"white-space:pre-wrap;\">competitive pay and benefits</strong></b><span style=\"white-space:pre-wrap;\">, meaningful opportunities for </span><b><strong style=\"white-space:pre-wrap;\">growth and advancement</strong></b><span style=\"white-space:pre-wrap;\">, and a workplace culture that values balance and recognition — including </span><b><strong style=\"white-space:pre-wrap;\">a paid day off for your birthday</strong></b><span style=\"white-space:pre-wrap;\">, team celebrations, and firm-wide KPIs. Our team regularly participates in </span><b><strong style=\"white-space:pre-wrap;\">community clinics, scholarship initiatives, and volunteer opportunities</strong></b><span style=\"white-space:pre-wrap;\">, giving everyone the chance to make an impact beyond their day-to-day work. We also offer a </span><b><strong style=\"white-space:pre-wrap;\">flexible hybrid work</strong></b><span style=\"white-space:pre-wrap;\">, and a family-first, model.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">At Disability Law Group, your work matters — and so do you. Together, we are building a firm that delivers results, supports its people, and truly changes lives&nbsp;</span></p>"
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              {
                "tags": [],
                "title": "Please Enter 3rd Reference Information & Email",
                "canEdit": false,
                "dataType": "Text",
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                "uniqueKey": "89c04afb-5fb4-4e4b-baf7-7adb4a80f3b3",
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              }
            ],
            "skipLogic": [],
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            "deletedQuestions": []
          },
          "name": "Reference Request"
        }
      ]
    },
    "hasAIEvaluationsEnabled": false,
    "eeocQuestionnaireEnabled": true,
    "applicationConfirmationTemplate": "67509edca59dec0013cd515c",
    "eeocQuestionnaireEnabledForJobPost": true
  },
  "detail_meta": {
    "url": "https://ats.rippling.com/api/v2/board/disability-law-group-careers/jobs/dcea6cf0-e152-4355-aeb7-2c88d16097c8",
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}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/69358b1a1175387e19653f2cc5f6ab2cf776089c?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/f2fee93b-7866-498e-a81d-3f230501283fJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/69f0b4af-8883-4e65-9cfa-bf86e30d1e0bJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/69358b1a1175387e19653f2cc5f6ab2cf776089c/eventsJSON