Home › Companies › Accorhotel › Front Office Manager
Front Office Manager
Accorhotel · Chicago, IL, United States · Active · $65,000–$75,000 / hour · SmartRecruiters
Job facts
| Field | Value |
|---|---|
| Company | Accorhotel |
| Title | Front Office Manager |
| Normalized title | - |
| Department / team | Management |
| Location | Chicago, IL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $65,000–$75,000 / hour |
| Status | active |
| ATS provider | SmartRecruiters |
| Posted / first seen | 2026-06-15 / 2026-06-16 |
| Changed / last seen | 2026-06-16 / 2026-06-19 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Accorhotel. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through SmartRecruiters. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Chicago. | Open |
| Department jobs | Active postings in Management. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Accorhotel |
| Source | 2f9cc60c-6986-420e-bcf4-1b53298a3e97 |
| ATS provider | SmartRecruiters |
Description
At Fairmont, our passion is to connect our guests to the very best of our destinations. Our hotels offer guests extraordinary places, created by combining unique architecture, expressive décor and artistry and magnificent features. Add engaging service and the result is an unforgettable guest experience.
Fairmont Chicago, Millennium Park features beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 83 newly renovated rooms and Fairmont Gold Lounge along with our recently launched pan-Latin Restaurant in partnership with Richard Sandoval Hospitality. Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space.
Reporting to the Director of Front Office, your responsibilities and essential job functions include but are not limited to the following:
Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with professional, friendly and engaging service Provide leadership while fostering a compassionate, collaborative work environment Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests Maximize rooms revenue through participating in upsells, loyalty enrollments, and supporting agreed upon Revenue Management strategies and practices Responsible for all hotel operations during overnight shift hours, focusing on front office operations, night audit and hotel safety/security Ensure timely, accurate and complete reporting of daily operational packets, in compliance with prescribed auditing guidelines What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Competitive wages and benefits
Your experience and skills include:
High school Diploma or equivalent education required. Bachelor’s Degree preferred. 2-4 years of experience in leadership role, or equivalent Ability to perform and oversee nightly audit functions including balancing daily revenue and posting corrections. Skilled in handling guest complaints professionally and diplomatically during minimal staffing hours. Comfortable working independently and making critical decisions without upper management onsite. Strong knowledge of hotel operations including Front Desk, Concierge, Bell, Guest Services and solid knowledge of front desk protocol and experience working with high profile guests. Strong knowledge of property management systems such as Opera, SynXis. Strong verbal and written communication skills in English. Must be able to stand or walk a minimum eight-hour shift. Must be observant and quick to respond to various situations while also multitasking and handling stressful situations. Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary. Ability to push 20lbs+ consistently. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations. Physical Aspects of Position (include but are not limited to):
Frequent standing and walking throughout shift
Visa Requirements: Successful candidates must be legally eligible to work in the United States.
Salary Range: Subject to experience and qualifications, salary range $65,000 - $75,000 per year.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
All your information will be kept confidential according to EEO guidelines.
Full job record
| Job ID | 69328574644e6e0ddcfc3994dfaa3e2cd8d0b2bf |
| Org ID | 17417f48-6837-4842-b093-8db625786ca9 |
| Source ID | 2f9cc60c-6986-420e-bcf4-1b53298a3e97 |
| Board ID | 2f9cc60c-6986-420e-bcf4-1b53298a3e97 |
| Provider | smartrecruiters |
| Provider Job Key | 744000132271189 |
| Title | Front Office Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Chicago, IL, United States |
| Department | Management |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IL |
| City | Chicago |
| Salary Raw | At Fairmont, our passion is to connect our guests to the very best of our destinations. Our hotels offer guests extraordinary places, created by combining unique architecture, expressive décor and artistry and magnificent features. Add engaging service and the result is an unforgettable guest experience. Fairmont Chicago, Millennium Park features beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 83 newly renovated rooms and Fairmont Gold Lounge along with our recently launched pan-Latin Restaurant in partnership with Richard Sandoval Hospitality. Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space. Reporting to the Director of Front Office, your responsibilities and essential job functions include but are not limited to the following: Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with professional, friendly and engaging service Provide leadership while fostering a compassionate, collaborative work environment Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests Maximize rooms revenue through participating in upsells, loyalty enrollments, and supporting agreed upon Revenue Management strategies and practices Responsible for all hotel operations during overnight shift hours, focusing on front office operations, night audit and hotel safety/security Ensure timely, accurate and complete reporting of daily operational packets, in compliance with prescribed auditing guidelines What is in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities Competitive wages and benefits Your experience and skills include: High school Diploma or equivalent education required. Bachelor’s Degree preferred. 2-4 years of experience in leadership role, or equivalent Ability to perform and oversee nightly audit functions including balancing daily revenue and posting corrections. Skilled in handling guest complaints professionally and diplomatically during minimal staffing hours. Comfortable working independently and making critical decisions without upper management onsite. Strong knowledge of hotel operations including Front Desk, Concierge, Bell, Guest Services and solid knowledge of front desk protocol and experience working with high profile guests. Strong knowledge of property management systems such as Opera, SynXis. Strong verbal and written communication skills in English. Must be able to stand or walk a minimum eight-hour shift. Must be observant and quick to respond to various situations while also multitasking and handling stressful situations. Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary. Ability to push 20lbs+ consistently. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations. Physical Aspects of Position (include but are not limited to): Frequent standing and walking throughout shift Visa Requirements: Successful candidates must be legally eligible to work in the United States. Salary Range: Subject to experience and qualifications, salary range $65,000 - $75,000 per year. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS All your information will be kept confidential according to EEO guidelines. |
| Salary Min | 65,000 |
| Salary Max | 75,000 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://jobs.smartrecruiters.com/AccorHotel/744000132271189-front-office-manager |
| Apply URL | https://jobs.smartrecruiters.com/AccorHotel/744000132271189-front-office-manager?oga=true |
| First Seen At | 2026-06-16 11:27:21Z |
| Last Seen At | 2026-06-19 10:35:29Z |
| Last Checked At | 2026-06-19 10:35:29Z |
| Last Changed At | 2026-06-16 11:27:21Z |
| Inactive At | — |
| Source Posted At | 2026-06-15 19:15:45Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=accorhotel/date=2026-06-19/2026-06-19T10-34-37-606Z-6dd563f3a9a19afabaab29a7b71faac12e43eed5c424cc43822da14dd4bc8023.json |
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