Animal Care Technician I

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    "location": {
      "city": "Arlington",
      "state": "Virginia",
      "postalCode": "22206",
      "addressCountry": "United States"
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    "datePosted": "2026-01-05",
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    "description": "<p><span style=\"font-size: 10pt; font-weight: bold\">ANIMAL CARE TECHNICIAN I (ACT I)</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Job Title:</span><span style=\"font-size: 10pt\"> Animal Care Technician I</span><span style=\"font-size: 10pt\"><br></span><span style=\"font-size: 10pt; font-weight: bold\">Department:</span><span style=\"font-size: 10pt\"> Animal Care</span><span style=\"font-size: 10pt\"><br></span><span style=\"font-size: 10pt; font-weight: bold\">Reports To:</span><span style=\"font-size: 10pt\"> Manager of Animal Care</span><span style=\"font-size: 10pt\"><br></span><span style=\"font-size: 10pt; font-weight: bold\">FLSA Status:</span><span style=\"font-size: 10pt\"> Non-Exempt</span><span style=\"font-size: 10pt\"><br></span><span style=\"font-size: 10pt; font-weight: bold\">Location:</span><span style=\"font-size: 10pt\"> Arlington, VA</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">POSITION SUMMARY</span></p>\n<p><span style=\"font-size: 10pt\">Animal Care Technician I (ACT I) provides foundational daily care for shelter animals, maintains high standards of cleanliness, supports low-stress and Fear Free handling practices, and assists with basic medical and behavioral tasks under supervision. This is the entry-level position within the Animal Care career path and serves as the foundation for advancement to ACT II and ACT III roles.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">PRIMARY RESPONSIBILITIES</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Animal Care</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Provide daily feeding, watering, enrichment, and basic grooming for shelter animals.</span></li>\n<li><span style=\"font-size: 10pt\">Conduct routine animal welfare checks and promptly report concerns related to health, behavior, or overall wellbeing.</span></li>\n<li><span style=\"font-size: 10pt\">Participate in stress and disease reduction efforts through Fear Free, purposeful, and compassionate handling practices.</span></li>\n<li><span style=\"font-size: 10pt\">Support low-stress handling and stress-reduction techniques in daily animal care routines.</span></li>\n<li><span style=\"font-size: 10pt\">Assist with basic medical tasks (e.g., topical medications, vaccine preparation) under supervision.</span></li>\n<li><span style=\"font-size: 10pt\">Assist with animal intake by safely handling animals and accurately recording observations.</span></li>\n<li><span style=\"font-size: 10pt\">Follow and support behavior modification protocols by understanding basic behavior plans, observing animal behavior in kennel settings, and implementing assigned steps as directed by senior staff or Behavior team members.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Facility Care</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Clean and disinfect kennels, habitats, and shared areas in accordance with established disease-control and sanitation protocols.</span></li>\n<li><span style=\"font-size: 10pt\">Operate laundry, dishwashing, and sanitation equipment.</span></li>\n<li><span style=\"font-size: 10pt\">Maintain supply rooms and restock food, litter, and cleaning products as needed.</span></li>\n<li><span style=\"font-size: 10pt\">Report equipment or facility issues requiring repair or replacement.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">People Care</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Provide courteous, professional support to volunteers, adopters, fosters, and staff.</span></li>\n<li><span style=\"font-size: 10pt\">Work collaboratively with Animal Care Volunteers, recognizing their contributions and supporting their work in accordance with AWLA guidelines.</span></li>\n<li><span style=\"font-size: 10pt\">Assist the Adoption team by facilitating meet-and-greets when needed to support positive and safe adoption experiences.</span></li>\n<li><span style=\"font-size: 10pt\">Model positive, respectful interactions consistent with AWLA’s Compassionate Culture.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Administrative &amp; Record Support</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Assist with maintaining accurate animal records and observations in shelter databases, as directed.</span></li>\n<li><span style=\"font-size: 10pt\">Enter intake observations, daily notes, and care-related updates in accordance with established protocols.</span></li>\n<li><span style=\"font-size: 10pt\">Follow documentation and recordkeeping standards to support Animal Care, Veterinary, and Adoption teams.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Other Duties</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Demonstrate knowledge of and adherence to AWLA policies, procedures, safety protocols, and code of conduct.</span></li>\n<li><span style=\"font-size: 10pt\">Support a clean, organized, and safe work environment.</span></li>\n<li><span style=\"font-size: 10pt\">Take immediate action to report safety concerns that could put staff, volunteers, animals, or the organization at risk.</span></li>\n<li><span style=\"font-size: 10pt\">Perform additional duties as assigned.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">QUALIFICATIONS</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Must be 18 years of age or older.</span></li>\n<li><span style=\"font-size: 10pt\">General knowledge of animal behavior and animal care.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to safely handle cats, dogs, small companion animals, wildlife, and rabies vector species.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to lift up to 50 lbs., work on feet for extended periods, and perform physically demanding tasks.</span></li>\n<li><span style=\"font-size: 10pt\">Comfort working around bodily fluids, cleaning chemicals, injured or ill animals, and euthanasia-related activities.</span></li>\n<li><span style=\"font-size: 10pt\">Willingness to complete required training and obtain euthanasia certification within six (6) months of employment.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to receive pre-exposure rabies vaccination upon employment.</span></li>\n<li><span style=\"font-size: 10pt\">Basic computer skills, including the ability to navigate databases and review records.</span></li>\n<li><span style=\"font-size: 10pt\">Strong work ethic, reliability, and accountability.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to remain calm, focused, and professional in stressful, sensitive, or emotionally challenging situations.</span></li>\n<li><span style=\"font-size: 10pt\">Availability to work weekends, holidays, and evenings with a schedule that may change as needed.</span></li>\n<li><span style=\"font-size: 10pt\">Strong communication and customer service skills.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">LANGUAGE REQUIREMENTS</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Fluency in English required.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">TYPICAL PHYSICAL AND MENTAL DEMANDS</span></p>\n<p><span style=\"font-size: 10pt\">Working with animals requires frequent bending, reaching, stooping, kneeling, and extended periods of standing or walking. Strong hand-eye coordination and manual dexterity are necessary to operate common equipment such as computers, telephones, and other tools used in daily tasks.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Employees should be prepared for exposure to injured or deceased animals, disinfectant chemicals, and fluctuating indoor and outdoor temperatures. This role may involve assisting with the restraint of animals, including those that are distressed or aggressive, and may involve potential hazards such as bites or scratches.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Physical strength and stamina are essential for managing animals on leash while performing other tasks, such as opening doors or moving equipment. The ability to lift and move animals or objects weighing up to 50 lbs. is required. This role involves active, physical work throughout the day.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Clear vision and hearing are necessary for effective communication with the public, volunteers, staff, and animals. Flexibility and adaptability are critical due to frequent interruptions and changing priorities. Comfort working with a wide range of animals—including dogs, cats, small companion animals, reptiles, amphibians, and wildlife—is essential.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">This position also requires emotional intelligence, empathy, and resilience to navigate both the rewarding and challenging aspects of animal welfare work. Employees must remain composed, compassionate, and focused in a fast-paced, emotionally dynamic environment.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">VACCINATION REQUIREMENTS</span></p>\n<p><span style=\"font-size: 10pt\">Upon hire, employees are required to receive rabies pre-exposure prophylaxis and a tetanus vaccination.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">BENEFITS</span></p>\n<p><span style=\"font-size: 10pt\">This position qualifies for the </span><span style=\"font-size: 10pt; font-weight: bold\">Public Service Loan Forgiveness (PSLF) Program</span><span style=\"font-size: 10pt\">. AWLA also offers a salary bonus for proficiency in </span><span style=\"font-size: 10pt; font-weight: bold\">Arabic, Mandarin, Sign Language, Spanish, or Vietnamese</span><span style=\"font-size: 10pt\">. Employees receive additional benefits including free pet adoptions, free pet vaccines, and other pet-related benefits.</span></p>",
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