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HomeCompanies5a8108df 4c81 40ad 9ccd 7ec92640c4bb 19000101 000001Call Center Representative

Call Center Representative

5a8108df 4c81 40ad 9ccd 7ec92640c4bb 19000101 000001 · Dahlonega, GA, US, Dahlonega, GA · Active · $14–$16 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company5a8108df 4c81 40ad 9ccd 7ec92640c4bb 19000101 000001
TitleCall Center Representative
Normalized title-
Department / team-
LocationDahlonega, GA, United States
Work model-
Employment typeFull Time
Salary$14–$16 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-18 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 5a8108df 4c81 40ad 9ccd 7ec92640c4bb 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Dahlonega.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company5a8108df 4c81 40ad 9ccd 7ec92640c4bb 19000101 000001
Sourceccb5d8b9-0254-4915-a8d9-ab7f5eacea48
ATS providerADP Workforce Now Recruiting

Description

About the Role: As a Call Center Representative in the Health Care industry, you will play a crucial role in providing exceptional customer service to our clients and patients. Your primary responsibility will be to handle incoming calls, addressing inquiries, and resolving issues related to health care services. You will be the first point of contact for patients, ensuring they receive accurate information and support in a timely manner. This position requires a compassionate approach, as you will often assist individuals who may be experiencing stress or uncertainty regarding their health. Ultimately, your efforts will contribute to enhancing patient satisfaction and fostering a positive experience within our organization. Minimum Qualifications: High school diploma or equivalent. Previous experience in a customer service role, preferably in a call center environment. Strong verbal communication skills and a clear, friendly phone demeanor. Preferred Qualifications: Experience in the health care industry or familiarity with medical terminology. Bilingual abilities to assist a diverse patient population. Responsibilities: Answer incoming calls and respond to patient inquiries regarding services, appointments, and health care information. Document and track patient interactions in the system to ensure accurate records and follow-up. Assist patients in scheduling appointments and provide reminders for upcoming visits. Resolve issues and complaints by identifying the root cause and providing appropriate solutions. Collaborate with other departments to ensure seamless communication and service delivery. Skills: The required skills for this role include strong communication abilities, which are essential for effectively conveying information and providing support to patients. Problem-solving skills will be utilized daily as you navigate various inquiries and work to resolve issues promptly. Empathy and active listening are crucial in understanding patient concerns and ensuring they feel heard and valued. Additionally, organizational skills will help you manage multiple calls and tasks efficiently, maintaining accurate records and follow-ups. Preferred skills, such as familiarity with medical terminology, will enhance your ability to assist patients more effectively and contribute to a smoother workflow.

Full job record

Job ID68f23cbc8361f956da92a7800013b06dcba74a94
Org ID2f51bf9f-6f71-4d21-a61e-5d568e7ceab9
Source IDccb5d8b9-0254-4915-a8d9-ab7f5eacea48
Board IDccb5d8b9-0254-4915-a8d9-ab7f5eacea48
Provideradp_workforcenow
Provider Job Key598078
TitleCall Center Representative
Normalized Title
Statusactive
Activeyes
Location TextDahlonega, GA, US, Dahlonega, GA
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionGA
CityDahlonega
Salary Raw14.00 To 16.00 (USD) Annually
Salary Min14
Salary Max16
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5a8108df-4c81-40ad-9ccd-7ec92640c4bb&ccId=19000101_000001&lang=en_US&type=JS&jobId=598078&jwId=9201756741979_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=5a8108df-4c81-40ad-9ccd-7ec92640c4bb&ccId=19000101_000001&lang=en_US&type=JS&jobId=598078&jwId=9201756741979_1
First Seen At2026-05-31 18:55:51Z
Last Seen At2026-06-06 12:53:33Z
Last Checked At2026-06-06 12:53:33Z
Last Changed At2026-06-06 12:53:33Z
Inactive At
Source Posted At2026-05-18 14:13:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=5a8108df-4c81-40ad-9ccd-7ec92640c4bb|19000101_000001/date=2026-06-06/2026-06-06T12-53-33-221Z-6be612a7a77642e8fce882e71f3a229bb1233efe21ce80de5ff10a98c8474793.json
Event Fields
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Parsed Structured
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}
Extensions
{}
Native Structured
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