Home › Companies › Bhchpjobs › Patient Benefits Coordinator II - Social Security
Patient Benefits Coordinator II - Social Security
Bhchpjobs · Boston, MA, 02118 · Active · $23–$36 / hour · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Bhchpjobs |
| Title | Patient Benefits Coordinator II - Social Security |
| Normalized title | - |
| Department / team | - |
| Location | Boston, MA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $23–$36 / hour |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-04-17 / 2026-05-30 |
| Changed / last seen | 2026-05-30 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Bhchpjobs. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Boston. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Bhchpjobs |
| Source | fbea96e7-484d-4b94-85cb-d8740ce96ae8 |
| ATS provider | JazzHR / ApplyToJob |
Description
Who We Are:
Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.
From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.
Job Summary:
Hours: Full-time; 40 hours per week, Monday-Friday, 8:30am-5:00pm
Union: Yes
Union Name: 1199SEIU
Patient Facing: Yes
The Patient Benefits Coordinator II is responsible for assisting patients with the Social Security application process by helping with initial applications, reconsiderations, appeals, and making sure patients file the appropriate paperwork with the Social Security Administration (SSA) while following up accordingly. Patients will be assisted via outreach work at various shelter sites including the Barbara McInnis House respite facility (located at 780 Albany St.) as well as clinic sites across the Boston area.
This role serves as back up for appointment scheduling and patient intake including fast-paced patient registration during the registration process, providing patient benefits assistance, greeting patients at the clinic front desk, directing patients appropriately, and facilitating communication between patients and clinic staff.
Responsibilities: Assist patients with their Social Security paperwork including initial application, reconsiderations, and appeals Use the online Social Security portal to submit applications and send in supporting documentation whenever possible, register as a representative with the Social Security Administration and follow through on assigned caseload Outreach to various shelter sites across Greater Boston, assisting patients with Social Security applications and relevant follow-up Meet weekly for case conferencing with the internal Social Security team and be prepared to discuss outstanding cases Coordinate with patient’s care team to best prepare Social Security applications and appeals Assist patients and troubleshoot issues with applications for emergency assistance programs (EAEDC) Work with Disability Determination Services (DDS) and their homeless liaison to ensure that patients are receiving timely decisions and follow up on their applications, work with the Social Security Administration’s local Public Relations department to follow up on submitted applications and identify best practices Attend quarterly meetings with DDS, attend quarterly meetings with SSA and the internal team Provide backup at shelter sites by greeting patients at the front desk and direct them throughout the clinic according to their needs Qualifications: High school diploma or equivalency Associate's or bachelor's degree in a related field and/or have attained the requisite skills from prior work experience preferred (1-2 years experience in a patient benefits or health insurance support capacity) preferred 2 years of benefits experience in a clinical environment preferred Familiarity with EPIC (electronic medical record) preferred Knowledge of health insurance and entitlement benefits programs preferred Ability to work with minimal supervision successfully Strong computer skills: Microsoft Office Suite including Excel Bilingual in Spanish and English preferred Compensation and Benefits: The compensation increases based on years of experience and ranges from $23.00 - $35.60 per hour. BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you.
As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.
Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.
Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.
Full job record
| Job ID | 68c984ef2a7954c3d6b05c91d535faac8fa644ce |
| Org ID | 322bf037-1171-4224-b9da-4abca5b8deeb |
| Source ID | fbea96e7-484d-4b94-85cb-d8740ce96ae8 |
| Board ID | fbea96e7-484d-4b94-85cb-d8740ce96ae8 |
| Provider | jazzhr |
| Provider Job Key | IcslHULT6J |
| Title | Patient Benefits Coordinator II - Social Security |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Boston, MA, 02118 |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MA |
| City | Boston |
| Salary Raw | Compensation and Benefits: The compensation increases based on years of experience and ranges from $23.00 - $35.60 per hour |
| Salary Min | 23 |
| Salary Max | 35.6 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://bhchpjobs.applytojob.com/apply/IcslHULT6J/Patient-Benefits-Coordinator-II-Social-Security |
| Apply URL | https://bhchpjobs.applytojob.com/apply/IcslHULT6J/Patient-Benefits-Coordinator-II-Social-Security |
| First Seen At | 2026-05-30 06:10:54Z |
| Last Seen At | 2026-06-06 10:49:00Z |
| Last Checked At | 2026-06-06 10:49:00Z |
| Last Changed At | 2026-05-30 06:10:54Z |
| Inactive At | — |
| Source Posted At | 2026-04-17 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=bhchpjobs/date=2026-06-06/2026-06-06T10-48-55-853Z-bd53b63f467531cd8a8ded25271fe16cbc074d341324fc53f59e7cb1d1d17739.json |
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"description_html": "<div style=\"margin-bottom:11px;margin-left:8px;\"><div style=\"margin-left:8px;\"><div style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Who We Are:</u></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Job Summary:</u></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Hours: </b>Full-time; 40 hours per week, Monday-Friday, 8:30am-5:00pm </span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Union: </b>Yes</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Union Name: </b>1199SEIU</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Patient Facing: </b>Yes</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">The Patient Benefits Coordinator II is responsible for assisting patients with the Social Security application process by helping with initial applications, reconsiderations, appeals, and making sure patients file the appropriate paperwork with the Social Security Administration (SSA) while following up accordingly. Patients will be assisted via outreach work at various shelter sites including the Barbara McInnis House respite facility (located at 780 Albany St.) as well as clinic sites across the Boston area.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">This role serves as back up for appointment scheduling and patient intake including fast-paced patient registration during the registration process, providing patient benefits assistance, greeting patients at the clinic front desk, directing patients appropriately, and facilitating communication between patients and clinic staff.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Responsibilities: </u></b></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Assist patients with their Social Security paperwork including initial application, reconsiderations, and appeals</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Use the online Social Security portal to submit applications and send in supporting documentation whenever possible, register as a representative with the Social Security Administration and follow through on assigned caseload</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Outreach to various shelter sites across Greater Boston, assisting patients with Social Security applications and relevant follow-up</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Meet weekly for case conferencing with the internal Social Security team and be prepared to discuss outstanding cases</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Coordinate with patient’s care team to best prepare Social Security applications and appeals</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Assist patients and troubleshoot issues with applications for emergency assistance programs (EAEDC)</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Work with Disability Determination Services (DDS) and their homeless liaison to ensure that patients are receiving timely decisions and follow up on their applications, work with the Social Security Administration’s local Public Relations department to follow up on submitted applications and identify best practices</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Attend quarterly meetings with DDS, attend quarterly meetings with SSA and the internal team</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Provide backup at shelter sites by greeting patients at the front desk and direct them throughout the clinic according to their needs</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Qualifications:</u></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"> </span></span><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">High school diploma or equivalency</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Associate's or bachelor's degree in a related field and/or have attained the requisite skills from prior work experience preferred (1-2 years experience in a patient benefits or health insurance support capacity) preferred</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">2 years of benefits experience in a clinical environment preferred</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Familiarity with EPIC (electronic medical record) preferred</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Knowledge of health insurance and entitlement benefits programs preferred</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to work with minimal supervision successfully</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Strong computer skills: Microsoft Office Suite including Excel </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Bilingual in Spanish and English preferred</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Compensation and Benefits:</u></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">The compensation increases based on years of experience and ranges from $23.00 - $35.60 per hour.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.</span></span></span></span></li></ul></div></div></div><p><span style=\\\"font-size:14px\\\"><span style=\\\"font-family:Calibri,'sans-serif'\\\">Does this amazing opportunity interest you? Then we'd love to hear from you. </span></span></p>\n\n<p><span style=\\\"font-size:12px\\\">As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.</span></p>\n\n<p><em><strong><span style=\\\"font-size:14px\\\"><span style=\\\"font-family:Calibri,'sans-serif'\\\">Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.</span></span></strong></em></p>\n\n<p><strong><em>Please Note: Employment at Boston Health Care for the Homeless is at-will. </em></strong><strong><em>Boston Health Care for the Homeless does not sponsor work authorization visas.</em></strong></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>",
"description_text": "Who We Are:\n Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.\n From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.\n Job Summary:\n Hours: Full-time; 40 hours per week, Monday-Friday, 8:30am-5:00pm\n Union: Yes\n Union Name: 1199SEIU\n Patient Facing: Yes\n The Patient Benefits Coordinator II is responsible for assisting patients with the Social Security application process by helping with initial applications, reconsiderations, appeals, and making sure patients file the appropriate paperwork with the Social Security Administration (SSA) while following up accordingly. Patients will be assisted via outreach work at various shelter sites including the Barbara McInnis House respite facility (located at 780 Albany St.) as well as clinic sites across the Boston area.\n This role serves as back up for appointment scheduling and patient intake including fast-paced patient registration during the registration process, providing patient benefits assistance, greeting patients at the clinic front desk, directing patients appropriately, and facilitating communication between patients and clinic staff.\n Responsibilities: Assist patients with their Social Security paperwork including initial application, reconsiderations, and appeals\n Use the online Social Security portal to submit applications and send in supporting documentation whenever possible, register as a representative with the Social Security Administration and follow through on assigned caseload\n Outreach to various shelter sites across Greater Boston, assisting patients with Social Security applications and relevant follow-up\n Meet weekly for case conferencing with the internal Social Security team and be prepared to discuss outstanding cases\n Coordinate with patient’s care team to best prepare Social Security applications and appeals\n Assist patients and troubleshoot issues with applications for emergency assistance programs (EAEDC)\n Work with Disability Determination Services (DDS) and their homeless liaison to ensure that patients are receiving timely decisions and follow up on their applications, work with the Social Security Administration’s local Public Relations department to follow up on submitted applications and identify best practices\n Attend quarterly meetings with DDS, attend quarterly meetings with SSA and the internal team\n Provide backup at shelter sites by greeting patients at the front desk and direct them throughout the clinic according to their needs\n Qualifications: High school diploma or equivalency\n Associate's or bachelor's degree in a related field and/or have attained the requisite skills from prior work experience preferred (1-2 years experience in a patient benefits or health insurance support capacity) preferred\n 2 years of benefits experience in a clinical environment preferred\n Familiarity with EPIC (electronic medical record) preferred\n Knowledge of health insurance and entitlement benefits programs preferred\n Ability to work with minimal supervision successfully\n Strong computer skills: Microsoft Office Suite including Excel\n Bilingual in Spanish and English preferred\n Compensation and Benefits: The compensation increases based on years of experience and ranges from $23.00 - $35.60 per hour.\n BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.\n Does this amazing opportunity interest you? Then we'd love to hear from you.\n As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.\n Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.\n Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.",
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"description": "<div style=\"margin-bottom:11px;margin-left:8px;\"><div style=\"margin-left:8px;\"><div style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Who We Are:</u></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Job Summary:</u></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Hours: </b>Full-time; 40 hours per week, Monday-Friday, 8:30am-5:00pm </span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Union: </b>Yes</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Union Name: </b>1199SEIU</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Patient Facing: </b>Yes</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">The Patient Benefits Coordinator II is responsible for assisting patients with the Social Security application process by helping with initial applications, reconsiderations, appeals, and making sure patients file the appropriate paperwork with the Social Security Administration (SSA) while following up accordingly. Patients will be assisted via outreach work at various shelter sites including the Barbara McInnis House respite facility (located at 780 Albany St.) as well as clinic sites across the Boston area.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">This role serves as back up for appointment scheduling and patient intake including fast-paced patient registration during the registration process, providing patient benefits assistance, greeting patients at the clinic front desk, directing patients appropriately, and facilitating communication between patients and clinic staff.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Responsibilities: </u></b></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Assist patients with their Social Security paperwork including initial application, reconsiderations, and appeals</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Use the online Social Security portal to submit applications and send in supporting documentation whenever possible, register as a representative with the Social Security Administration and follow through on assigned caseload</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Outreach to various shelter sites across Greater Boston, assisting patients with Social Security applications and relevant follow-up</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Meet weekly for case conferencing with the internal Social Security team and be prepared to discuss outstanding cases</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Coordinate with patient’s care team to best prepare Social Security applications and appeals</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Assist patients and troubleshoot issues with applications for emergency assistance programs (EAEDC)</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Work with Disability Determination Services (DDS) and their homeless liaison to ensure that patients are receiving timely decisions and follow up on their applications, work with the Social Security Administration’s local Public Relations department to follow up on submitted applications and identify best practices</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Attend quarterly meetings with DDS, attend quarterly meetings with SSA and the internal team</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Provide backup at shelter sites by greeting patients at the front desk and direct them throughout the clinic according to their needs</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Qualifications:</u></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"> </span></span><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">High school diploma or equivalency</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Associate's or bachelor's degree in a related field and/or have attained the requisite skills from prior work experience preferred (1-2 years experience in a patient benefits or health insurance support capacity) preferred</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">2 years of benefits experience in a clinical environment preferred</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Familiarity with EPIC (electronic medical record) preferred</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Knowledge of health insurance and entitlement benefits programs preferred</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to work with minimal supervision successfully</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Strong computer skills: Microsoft Office Suite including Excel </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Bilingual in Spanish and English preferred</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Compensation and Benefits:</u></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">The compensation increases based on years of experience and ranges from $23.00 - $35.60 per hour.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees.</span></span></span></span></li></ul></div></div></div><p><span style=\\\"font-size:14px\\\"><span style=\\\"font-family:Calibri,'sans-serif'\\\">Does this amazing opportunity interest you? Then we'd love to hear from you. </span></span></p>\n\n<p><span style=\\\"font-size:12px\\\">As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.</span></p>\n\n<p><em><strong><span style=\\\"font-size:14px\\\"><span style=\\\"font-family:Calibri,'sans-serif'\\\">Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.</span></span></strong></em></p>\n\n<p><strong><em>Please Note: Employment at Boston Health Care for the Homeless is at-will. </em></strong><strong><em>Boston Health Care for the Homeless does not sponsor work authorization visas.</em></strong></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>",
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