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Patient Benefits Coordinator II - Social Security

Bhchpjobs · Boston, MA, 02118 · Active · $23–$36 / hour · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyBhchpjobs
TitlePatient Benefits Coordinator II - Social Security
Normalized title-
Department / team-
LocationBoston, MA, United States
Work model-
Employment typeFull Time
Salary$23–$36 / hour
Statusactive
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-04-17 / 2026-05-30
Changed / last seen2026-05-30 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Bhchpjobs.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Boston.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyBhchpjobs
Sourcefbea96e7-484d-4b94-85cb-d8740ce96ae8
ATS providerJazzHR / ApplyToJob

Description

Who We Are: Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens. From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face. Job Summary: Hours: Full-time; 40 hours per week, Monday-Friday, 8:30am-5:00pm Union: Yes Union Name: 1199SEIU Patient Facing: Yes The Patient Benefits Coordinator II is responsible for assisting patients with the Social Security application process by helping with initial applications, reconsiderations, appeals, and making sure patients file the appropriate paperwork with the Social Security Administration (SSA) while following up accordingly.  Patients will be assisted via outreach work at various shelter sites including the Barbara McInnis House respite facility (located at 780 Albany St.) as well as clinic sites across the Boston area. This role serves as back up for appointment scheduling and patient intake including fast-paced patient registration during the registration process, providing patient benefits assistance, greeting patients at the clinic front desk, directing patients appropriately, and facilitating communication between patients and clinic staff. Responsibilities: Assist patients with their Social Security paperwork including initial application, reconsiderations, and appeals Use the online Social Security portal to submit applications and send in supporting documentation whenever possible, register as a representative with the Social Security Administration and follow through on assigned caseload Outreach to various shelter sites across Greater Boston, assisting patients with Social Security applications and relevant follow-up Meet weekly for case conferencing with the internal Social Security team and be prepared to discuss outstanding cases Coordinate with patient’s care team to best prepare Social Security applications and appeals Assist patients and troubleshoot issues with applications for emergency assistance programs (EAEDC) Work with Disability Determination Services (DDS) and their homeless liaison to ensure that patients are receiving timely decisions and follow up on their applications, work with the Social Security Administration’s local Public Relations department to follow up on submitted applications and identify best practices Attend quarterly meetings with DDS, attend quarterly meetings with SSA and the internal team Provide backup at shelter sites by greeting patients at the front desk and direct them throughout the clinic according to their needs Qualifications:   High school diploma or equivalency Associate's or bachelor's degree in a related field and/or have attained the requisite skills  from prior work experience preferred (1-2 years experience in a patient benefits or health insurance support capacity) preferred 2 years of benefits experience in a clinical environment preferred Familiarity with EPIC (electronic medical record) preferred Knowledge of health insurance and entitlement benefits programs preferred Ability to work with minimal supervision successfully Strong computer skills: Microsoft Office Suite including Excel       Bilingual in Spanish and English preferred Compensation and Benefits: The compensation increases based on years of experience and ranges from $23.00 - $35.60 per hour. BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more.  Benefits are prorated for part-time employees. Does this amazing opportunity interest you? Then we'd love to hear from you. As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to. Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

Full job record

Job ID68c984ef2a7954c3d6b05c91d535faac8fa644ce
Org ID322bf037-1171-4224-b9da-4abca5b8deeb
Source IDfbea96e7-484d-4b94-85cb-d8740ce96ae8
Board IDfbea96e7-484d-4b94-85cb-d8740ce96ae8
Providerjazzhr
Provider Job KeyIcslHULT6J
TitlePatient Benefits Coordinator II - Social Security
Normalized Title
Statusactive
Activeyes
Location TextBoston, MA, 02118
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionMA
CityBoston
Salary RawCompensation and Benefits: The compensation increases based on years of experience and ranges from $23.00 - $35.60 per hour
Salary Min23
Salary Max35.6
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://bhchpjobs.applytojob.com/apply/IcslHULT6J/Patient-Benefits-Coordinator-II-Social-Security
Apply URLhttps://bhchpjobs.applytojob.com/apply/IcslHULT6J/Patient-Benefits-Coordinator-II-Social-Security
First Seen At2026-05-30 06:10:54Z
Last Seen At2026-06-06 10:49:00Z
Last Checked At2026-06-06 10:49:00Z
Last Changed At2026-05-30 06:10:54Z
Inactive At
Source Posted At2026-04-17 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=bhchpjobs/date=2026-06-06/2026-06-06T10-48-55-853Z-bd53b63f467531cd8a8ded25271fe16cbc074d341324fc53f59e7cb1d1d17739.json
Event Fields
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  "source_hash": "f88f5e0ae387d764ebdc769b6b17601f562cd8cb825f485d5512b76688f8a9e3",
  "last_changed_at": "2026-05-30T06:10:54.231Z",
  "active_status": "active"
}
Parsed Structured
{
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    "city": "Boston",
    "region": "MA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 35.6,
  "salary_min": 23,
  "inferred_at": "2026-06-06T10:49:00.281Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
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    "location": {
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    },
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    ]
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  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
  "detail": {
    "url": "https://bhchpjobs.applytojob.com/apply/jobs/details/IcslHULT6J?&",
    "heading": "Patient Benefits Coordinator II - Social Security",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://bhchpjobs.applytojob.com/apply/IcslHULT6J/Patient-Benefits-Coordinator-II-Social-Security",
    "description_html": "<div style=\"margin-bottom:11px;margin-left:8px;\"><div style=\"margin-left:8px;\"><div style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Who We Are:</u></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Job Summary:</u></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Hours: </b>Full-time; 40 hours per week, Monday-Friday, 8:30am-5:00pm </span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Union: </b>Yes</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Union Name: </b>1199SEIU</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Patient Facing: </b>Yes</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">The Patient Benefits Coordinator II is responsible for assisting patients with the Social Security application process by helping with initial applications, reconsiderations, appeals, and making sure patients file the appropriate paperwork with the Social Security Administration (SSA) while following up accordingly.  Patients will be assisted via outreach work at various shelter sites including the Barbara McInnis House respite facility (located at 780 Albany St.) as well as clinic sites across the Boston area.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">This role serves as back up for appointment scheduling and patient intake including fast-paced patient registration during the registration process, providing patient benefits assistance, greeting patients at the clinic front desk, directing patients appropriately, and facilitating communication between patients and clinic staff.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Responsibilities: </u></b></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Assist patients with their Social Security paperwork including initial application, reconsiderations, and appeals</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Use the online Social Security portal to submit applications and send in supporting documentation whenever possible, register as a representative with the Social Security Administration and follow through on assigned caseload</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Outreach to various shelter sites across Greater Boston, assisting patients with Social Security applications and relevant follow-up</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Meet weekly for case conferencing with the internal Social Security team and be prepared to discuss outstanding cases</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Coordinate with patient’s care team to best prepare Social Security applications and appeals</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Assist patients and troubleshoot issues with applications for emergency assistance programs (EAEDC)</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Work with Disability Determination Services (DDS) and their homeless liaison to ensure that patients are receiving timely decisions and follow up on their applications, work with the Social Security Administration’s local Public Relations department to follow up on submitted applications and identify best practices</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Attend quarterly meetings with DDS, attend quarterly meetings with SSA and the internal team</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Provide backup at shelter sites by greeting patients at the front desk and direct them throughout the clinic according to their needs</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Qualifications:</u></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"> </span></span><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">High school diploma or equivalency</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Associate's or bachelor's degree in a related field and/or have attained the requisite skills  from prior work experience preferred (1-2 years experience in a patient benefits or health insurance support capacity) preferred</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">2 years of benefits experience in a clinical environment preferred</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Familiarity with EPIC (electronic medical record) preferred</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Knowledge of health insurance and entitlement benefits programs preferred</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to work with minimal supervision successfully</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Strong computer skills: Microsoft Office Suite including Excel       </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Bilingual in Spanish and English preferred</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Compensation and Benefits:</u></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">The compensation increases based on years of experience and ranges from $23.00 - $35.60 per hour.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more.  Benefits are prorated for part-time employees.</span></span></span></span></li></ul></div></div></div><p><span style=\\\"font-size:14px\\\"><span style=\\\"font-family:Calibri,'sans-serif'\\\">Does this amazing opportunity interest you? Then we'd love to hear from you. </span></span></p>\n\n<p><span style=\\\"font-size:12px\\\">As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.</span></p>\n\n<p><em><strong><span style=\\\"font-size:14px\\\"><span style=\\\"font-family:Calibri,'sans-serif'\\\">Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.</span></span></strong></em></p>\n\n<p><strong><em>Please Note: Employment at Boston Health Care for the Homeless is at-will. </em></strong><strong><em>Boston Health Care for the Homeless does not sponsor work authorization visas.</em></strong></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>",
    "description_text": "Who We Are:\n Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.\n From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.\n Job Summary:\n Hours: Full-time; 40 hours per week, Monday-Friday, 8:30am-5:00pm\n Union: Yes\n Union Name: 1199SEIU\n Patient Facing: Yes\n The Patient Benefits Coordinator II is responsible for assisting patients with the Social Security application process by helping with initial applications, reconsiderations, appeals, and making sure patients file the appropriate paperwork with the Social Security Administration (SSA) while following up accordingly.  Patients will be assisted via outreach work at various shelter sites including the Barbara McInnis House respite facility (located at 780 Albany St.) as well as clinic sites across the Boston area.\n This role serves as back up for appointment scheduling and patient intake including fast-paced patient registration during the registration process, providing patient benefits assistance, greeting patients at the clinic front desk, directing patients appropriately, and facilitating communication between patients and clinic staff.\n Responsibilities: Assist patients with their Social Security paperwork including initial application, reconsiderations, and appeals\n Use the online Social Security portal to submit applications and send in supporting documentation whenever possible, register as a representative with the Social Security Administration and follow through on assigned caseload\n Outreach to various shelter sites across Greater Boston, assisting patients with Social Security applications and relevant follow-up\n Meet weekly for case conferencing with the internal Social Security team and be prepared to discuss outstanding cases\n Coordinate with patient’s care team to best prepare Social Security applications and appeals\n Assist patients and troubleshoot issues with applications for emergency assistance programs (EAEDC)\n Work with Disability Determination Services (DDS) and their homeless liaison to ensure that patients are receiving timely decisions and follow up on their applications, work with the Social Security Administration’s local Public Relations department to follow up on submitted applications and identify best practices\n Attend quarterly meetings with DDS, attend quarterly meetings with SSA and the internal team\n Provide backup at shelter sites by greeting patients at the front desk and direct them throughout the clinic according to their needs\n Qualifications:   High school diploma or equivalency\n Associate's or bachelor's degree in a related field and/or have attained the requisite skills  from prior work experience preferred (1-2 years experience in a patient benefits or health insurance support capacity) preferred\n 2 years of benefits experience in a clinical environment preferred\n Familiarity with EPIC (electronic medical record) preferred\n Knowledge of health insurance and entitlement benefits programs preferred\n Ability to work with minimal supervision successfully\n Strong computer skills: Microsoft Office Suite including Excel\n Bilingual in Spanish and English preferred\n Compensation and Benefits: The compensation increases based on years of experience and ranges from $23.00 - $35.60 per hour.\n BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more.  Benefits are prorated for part-time employees.\n Does this amazing opportunity interest you? Then we'd love to hear from you.\n As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.\n Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.\n Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.",
    "jsonld_jobposting": {
      "url": "https://bhchpjobs.applytojob.com/apply/IcslHULT6J/Patient-Benefits-Coordinator-II-Social-Security",
      "@type": "JobPosting",
      "title": "Patient Benefits Coordinator II - Social Security",
      "@context": "http://schema.org/",
      "datePosted": "2026-04-17",
      "description": "<div style=\"margin-bottom:11px;margin-left:8px;\"><div style=\"margin-left:8px;\"><div style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Who We Are:</u></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Job Summary:</u></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Hours: </b>Full-time; 40 hours per week, Monday-Friday, 8:30am-5:00pm </span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Union: </b>Yes</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Union Name: </b>1199SEIU</span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Patient Facing: </b>Yes</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">The Patient Benefits Coordinator II is responsible for assisting patients with the Social Security application process by helping with initial applications, reconsiderations, appeals, and making sure patients file the appropriate paperwork with the Social Security Administration (SSA) while following up accordingly.  Patients will be assisted via outreach work at various shelter sites including the Barbara McInnis House respite facility (located at 780 Albany St.) as well as clinic sites across the Boston area.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">This role serves as back up for appointment scheduling and patient intake including fast-paced patient registration during the registration process, providing patient benefits assistance, greeting patients at the clinic front desk, directing patients appropriately, and facilitating communication between patients and clinic staff.</span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Responsibilities: </u></b></span></span></span><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Assist patients with their Social Security paperwork including initial application, reconsiderations, and appeals</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Use the online Social Security portal to submit applications and send in supporting documentation whenever possible, register as a representative with the Social Security Administration and follow through on assigned caseload</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Outreach to various shelter sites across Greater Boston, assisting patients with Social Security applications and relevant follow-up</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Meet weekly for case conferencing with the internal Social Security team and be prepared to discuss outstanding cases</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Coordinate with patient’s care team to best prepare Social Security applications and appeals</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Assist patients and troubleshoot issues with applications for emergency assistance programs (EAEDC)</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Work with Disability Determination Services (DDS) and their homeless liaison to ensure that patients are receiving timely decisions and follow up on their applications, work with the Social Security Administration’s local Public Relations department to follow up on submitted applications and identify best practices</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Attend quarterly meetings with DDS, attend quarterly meetings with SSA and the internal team</span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Provide backup at shelter sites by greeting patients at the front desk and direct them throughout the clinic according to their needs</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Qualifications:</u></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"> </span></span><span style=\"font-size:12pt;\"><span><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">High school diploma or equivalency</span></span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Associate's or bachelor's degree in a related field and/or have attained the requisite skills  from prior work experience preferred (1-2 years experience in a patient benefits or health insurance support capacity) preferred</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">2 years of benefits experience in a clinical environment preferred</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Familiarity with EPIC (electronic medical record) preferred</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span style=\"font-family:Calibri, sans-serif;\">Knowledge of health insurance and entitlement benefits programs preferred</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to work with minimal supervision successfully</span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Strong computer skills: Microsoft Office Suite including Excel       </span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">Bilingual in Spanish and English preferred</span></span></span></li></ul><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><u>Compensation and Benefits:</u></b></span></span></span><ul><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">The compensation increases based on years of experience and ranges from $23.00 - $35.60 per hour.</span></span></span></span></li><li style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\">BHCHP full time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more.  Benefits are prorated for part-time employees.</span></span></span></span></li></ul></div></div></div><p><span style=\\\"font-size:14px\\\"><span style=\\\"font-family:Calibri,'sans-serif'\\\">Does this amazing opportunity interest you? Then we'd love to hear from you. </span></span></p>\n\n<p><span style=\\\"font-size:12px\\\">As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.</span></p>\n\n<p><em><strong><span style=\\\"font-size:14px\\\"><span style=\\\"font-family:Calibri,'sans-serif'\\\">Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.</span></span></strong></em></p>\n\n<p><strong><em>Please Note: Employment at Boston Health Care for the Homeless is at-will. </em></strong><strong><em>Boston Health Care for the Homeless does not sponsor work authorization visas.</em></strong></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>",
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