Home › Companies › Sutherland › Customer Service Representatives -Chesapeake, VA Area
Customer Service Representatives -Chesapeake, VA Area
Sutherland · Chesapeake, VA, United States · Hybrid · Active · SmartRecruiters
Job facts
| Field | Value |
|---|---|
| Company | Sutherland |
| Title | Customer Service Representatives -Chesapeake, VA Area |
| Normalized title | - |
| Department / team | Customer Service |
| Location | Chesapeake, VA, United States |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | SmartRecruiters |
| Posted / first seen | 2026-06-18 / 2026-06-19 |
| Changed / last seen | 2026-06-19 / 2026-06-21 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Sutherland. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through SmartRecruiters. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Chesapeake. | Open |
| Department jobs | Active postings in Customer Service. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Sutherland |
| Source | b5f04860-0c2b-4554-91c0-273a93f9a598 |
| ATS provider | SmartRecruiters |
Description
You must reside in the Chesapeake, VA area to qualify as you are required to work on-site for a minimum of 6 weeks, than can transition to working from home.
We’re Sutherland and we’re seeking Customer Service/Emergency Services Representatives. Join us and support one of our public utility clients while working with leading technologies and systems as well as a dedicated team of leaders and peers to support you.
Because our client is a public utility, we support them and their customers 24/7. Employees must have full availability to work various shifts and able to work at least one weekend day.
What we offer:
Hourly rate Medical, dental and vision benefits Paid training & PTO Advancement opportunities – 80% of our frontline leaders have been promoted from within Additional pay incentives as well as monthly rewards & recognition programs Employee Discounts EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland
Excellent verbal and written communication skills Full time availability Driven by solving problems and meeting goals Familiar with Microsoft Office Experienced in customer service with strong multi-tasking skills High school diploma or equivalent
About us:
As a digital transformation company -- and Great Place to Work certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.
EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
Full job record
| Job ID | 68c8b81305799738acc667ad4f3672592d81db74 |
| Org ID | ed6027de-ea2f-4021-94eb-def301e4da2f |
| Source ID | b5f04860-0c2b-4554-91c0-273a93f9a598 |
| Board ID | b5f04860-0c2b-4554-91c0-273a93f9a598 |
| Provider | smartrecruiters |
| Provider Job Key | 744000132897235 |
| Title | Customer Service Representatives -Chesapeake, VA Area |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Chesapeake, VA, United States |
| Department | Customer Service |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | United States |
| Region | VA |
| City | Chesapeake |
| Salary Raw | You must reside in the Chesapeake, VA area to qualify as you are required to work on-site for a minimum of 6 weeks, than can transition to working from home. We’re Sutherland and we’re seeking Customer Service/Emergency Services Representatives. Join us and support one of our public utility clients while working with leading technologies and systems as well as a dedicated team of leaders and peers to support you. Because our client is a public utility, we support them and their customers 24/7. Employees must have full availability to work various shifts and able to work at least one weekend day. What we offer: Hourly rate Medical, dental and vision benefits Paid training & PTO Advancement opportunities – 80% of our frontline leaders have been promoted from within Additional pay incentives as well as monthly rewards & recognition programs Employee Discounts EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland Excellent verbal and written communication skills Full time availability Driven by solving problems and meeting goals Familiar with Microsoft Office Experienced in customer service with strong multi-tasking skills High school diploma or equivalent About us: As a digital transformation company -- and Great Place to Work certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | hour |
| Source URL | https://jobs.smartrecruiters.com/Sutherland/744000132897235-customer-service-representatives-chesapeake-va-area |
| Apply URL | https://jobs.smartrecruiters.com/Sutherland/744000132897235-customer-service-representatives-chesapeake-va-area?oga=true |
| First Seen At | 2026-06-19 10:43:22Z |
| Last Seen At | 2026-06-21 11:31:46Z |
| Last Checked At | 2026-06-21 11:31:46Z |
| Last Changed At | 2026-06-19 10:43:22Z |
| Inactive At | — |
| Source Posted At | 2026-06-18 15:20:57Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=sutherland/date=2026-06-21/2026-06-21T11-31-42-611Z-27211720bd7c234aa07647c8eef188f12f887f4a1d3ae62968c3f026130c6aab.json |
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