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HomeCompaniesSutherlandCustomer Service Representatives -Chesapeake, VA Area

Customer Service Representatives -Chesapeake, VA Area

Sutherland · Chesapeake, VA, United States · Hybrid · Active · SmartRecruiters

Job facts

FieldValue
CompanySutherland
TitleCustomer Service Representatives -Chesapeake, VA Area
Normalized title-
Department / teamCustomer Service
LocationChesapeake, VA, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary-
Statusactive
ATS providerSmartRecruiters
Posted / first seen2026-06-18 / 2026-06-19
Changed / last seen2026-06-19 / 2026-06-21

Related slices

PageWhat it containsOpen
Company jobsActive postings from Sutherland.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Chesapeake.Open
Department jobsActive postings in Customer Service.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanySutherland
Sourceb5f04860-0c2b-4554-91c0-273a93f9a598
ATS providerSmartRecruiters

Description

You must reside in the Chesapeake, VA area to qualify as you are required to work on-site for a minimum of 6 weeks, than can transition to working from home. We’re Sutherland and we’re seeking Customer Service/Emergency Services Representatives. Join us and support one of our public utility clients while working with leading technologies and systems as well as a dedicated team of leaders and peers to support you. Because our client is a public utility, we support them and their customers 24/7. Employees must have full availability to work various shifts and able to work at least one weekend day. What we offer: Hourly rate  Medical, dental and vision benefits Paid training & PTO Advancement opportunities – 80% of our frontline leaders have been promoted from within Additional pay incentives as well as monthly rewards & recognition programs Employee Discounts EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland Excellent verbal and written communication skills  Full time availability  Driven by solving problems and meeting goals Familiar with Microsoft Office Experienced in customer service with strong multi-tasking skills High school diploma or equivalent About us: As a digital transformation company -- and  Great Place to Work  certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Full job record

Job ID68c8b81305799738acc667ad4f3672592d81db74
Org IDed6027de-ea2f-4021-94eb-def301e4da2f
Source IDb5f04860-0c2b-4554-91c0-273a93f9a598
Board IDb5f04860-0c2b-4554-91c0-273a93f9a598
Providersmartrecruiters
Provider Job Key744000132897235
TitleCustomer Service Representatives -Chesapeake, VA Area
Normalized Title
Statusactive
Activeyes
Location TextChesapeake, VA, United States
DepartmentCustomer Service
Team
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionVA
CityChesapeake
Salary RawYou must reside in the Chesapeake, VA area to qualify as you are required to work on-site for a minimum of 6 weeks, than can transition to working from home. We’re Sutherland and we’re seeking Customer Service/Emergency Services Representatives. Join us and support one of our public utility clients while working with leading technologies and systems as well as a dedicated team of leaders and peers to support you. Because our client is a public utility, we support them and their customers 24/7. Employees must have full availability to work various shifts and able to work at least one weekend day. What we offer: Hourly rate  Medical, dental and vision benefits Paid training & PTO Advancement opportunities – 80% of our frontline leaders have been promoted from within Additional pay incentives as well as monthly rewards & recognition programs Employee Discounts EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland Excellent verbal and written communication skills  Full time availability  Driven by solving problems and meeting goals Familiar with Microsoft Office Experienced in customer service with strong multi-tasking skills High school diploma or equivalent About us: As a digital transformation company -- and  Great Place to Work  certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers. EEOC and Veteran Documentation During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status. At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file. Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
Salary Min
Salary Max
Salary Currency
Salary Periodhour
Source URLhttps://jobs.smartrecruiters.com/Sutherland/744000132897235-customer-service-representatives-chesapeake-va-area
Apply URLhttps://jobs.smartrecruiters.com/Sutherland/744000132897235-customer-service-representatives-chesapeake-va-area?oga=true
First Seen At2026-06-19 10:43:22Z
Last Seen At2026-06-21 11:31:46Z
Last Checked At2026-06-21 11:31:46Z
Last Changed At2026-06-19 10:43:22Z
Inactive At
Source Posted At2026-06-18 15:20:57Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=sutherland/date=2026-06-21/2026-06-21T11-31-42-611Z-27211720bd7c234aa07647c8eef188f12f887f4a1d3ae62968c3f026130c6aab.json
Event Fields
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  "last_changed_at": "2026-06-19T10:43:22.274Z",
  "active_status": "active"
}
Parsed Structured
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      "is_remote": false,
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    },
    "countries": [
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  },
  "remote_policy": "hybrid",
  "salary_period": "hour",
  "workplace_type": "hybrid",
  "salary_currency": null
}
Extensions
{}
Native Structured
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Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/68c8b81305799738acc667ad4f3672592d81db74?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/ed6027de-ea2f-4021-94eb-def301e4da2fJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/b5f04860-0c2b-4554-91c0-273a93f9a598JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/68c8b81305799738acc667ad4f3672592d81db74/eventsJSON