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HomeCompanies1821C6983D9BA3ADEDFE39848C720B8FCustomer Experience Specialist (56424)

Customer Experience Specialist (56424)

1821C6983D9BA3ADEDFE39848C720B8F · MARIETTA OFFICE - MARIETTA, GA 30062; 1049 TRIAD COURT, MARIETTA, GA, 30062, USA · Active · Paycom ATS

Job facts

FieldValue
Company1821C6983D9BA3ADEDFE39848C720B8F
TitleCustomer Experience Specialist (56424)
Normalized title-
Department / teamSales
LocationMARIETTA, GA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-04-28 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 1821C6983D9BA3ADEDFE39848C720B8F.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Paycom ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in MARIETTA.Open
Department jobsActive postings in Sales.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company1821C6983D9BA3ADEDFE39848C720B8F
Sourceb6936e75-7d07-4805-80c4-76bf7eb69a1b
ATS providerPaycom ATS

Description

Description The Customer Experience Specialist owns ongoing customer relationships and serves as a trusted point of contact throughout the sales and service lifecycle. This role manages inbound customer inquiries and assigned leads, guides customers through appropriate ATS service solutions, and ensures timely, accurate follow-up through opportunity closure. The position requires strong communication skills, disciplined CRM management, and the ability to manage multiple customer relationships with urgency and professionalism. Responsibilities: Act as primary point of contact for assigned customer relationships Respond to customer web inquiries, phone calls, and emails in a timely manner Manage leads and opportunities from intake through closure with documented follow-up Uncover customer needs and guide customers to appropriate ATS service solutions Maintain accurate and complete CRM records for all leads, opportunities, and outcomes Serve as a subject matter resource for ATS service offerings and customer guidance Follow up with customers to document outcomes, next steps, and service satisfaction Maintain ownership and accountability for assigned customer interactions and pipelines Qualifications Required Experience and Skills: 2 to 4 years of inside sales or customer service experience Strong phone presence and written communication skills Demonstrated ability to manage multiple client relationships simultaneously Experience maintaining leads and opportunities within a CRM system Strong organization, time management, and follow-through skills Ability to manage customer needs with urgency while maintaining accuracy Additional requirements: High school diploma or equivalent required CRM experience required; Microsoft Dynamics experience preferred Ability to develop working expertise across ATS service offerings Demonstrated consistency with CRM hygiene and data accuracy Work Conditions: Primary work performed in an office Frequent use of phone, email, and CRM systems Regular interaction with customers and internal stakeholders Ability to manage workload in a high-volume, deadline-driven environment

Full job record

Job ID689b54d4976faa32d2894e1bc057b2ec307c0e7c
Org IDc2fbe5a3-07b4-403d-a357-28a06d34d313
Source IDb6936e75-7d07-4805-80c4-76bf7eb69a1b
Board IDb6936e75-7d07-4805-80c4-76bf7eb69a1b
Providerpaycom
Provider Job Key340733
TitleCustomer Experience Specialist (56424)
Normalized Title
Statusactive
Activeyes
Location TextMARIETTA OFFICE - MARIETTA, GA 30062; 1049 TRIAD COURT, MARIETTA, GA, 30062, USA
DepartmentSales
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionGA
CityMARIETTA
Salary RawDescription The Customer Experience Specialist owns ongoing customer relationships and serves as a trusted point of contact throughout the sales and service lifecycle. This role manages inbound customer inquiries and assigned leads, guides customers through appropriate ATS service solutions, and ensures timely, accurate follow-up through opportunity closure. The position requires strong communication skills, disciplined CRM management, and the ability to manage multiple customer relationships with urgency and professionalism. Responsibilities: Act as primary point of contact for assigned customer relationships Respond to customer web inquiries, phone calls, and emails in a timely manner Manage leads and opportunities from intake through closure with documented follow-up Uncover customer needs and guide customers to appropriate ATS service solutions Maintain accurate and complete CRM records for all leads, opportunities, and outcomes Serve as a subject matter resource for ATS service offerings and customer guidance Follow up with customers to document outcomes, next steps, and service satisfaction Maintain ownership and accountability for assigned customer interactions and pipelines Qualifications Required Experience and Skills: 2 to 4 years of inside sales or customer service experience Strong phone presence and written communication skills Demonstrated ability to manage multiple client relationships simultaneously Experience maintaining leads and opportunities within a CRM system Strong organization, time management, and follow-through skills Ability to manage customer needs with urgency while maintaining accuracy Additional requirements: High school diploma or equivalent required CRM experience required; Microsoft Dynamics experience preferred Ability to develop working expertise across ATS service offerings Demonstrated consistency with CRM hygiene and data accuracy Work Conditions: Primary work performed in an office Frequent use of phone, email, and CRM systems Regular interaction with customers and internal stakeholders Ability to manage workload in a high-volume, deadline-driven environment
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=340733&clientkey=1821C6983D9BA3ADEDFE39848C720B8F
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=340733&clientkey=1821C6983D9BA3ADEDFE39848C720B8F
First Seen At2026-05-31 19:07:37Z
Last Seen At2026-06-06 09:54:07Z
Last Checked At2026-06-06 09:54:07Z
Last Changed At2026-05-31 19:07:37Z
Inactive At
Source Posted At2026-04-28 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=1821C6983D9BA3ADEDFE39848C720B8F/date=2026-06-06/2026-06-06T09-54-02-578Z-723271f55afa0c9b770605f6228676b6dfea18cca53fa078a74ace41ec49aee8.json
Event Fields
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    "jobTitle": "Customer Experience Specialist (56424)",
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    "locations": "MARIETTA OFFICE - MARIETTA, GA 30062",
    "remoteType": "",
    "description": "The Customer Experience Specialist owns ongoing customer relationships and serves as a trusted point of contact throughout the sales and service lifec...",
    "positionType": "Full Time Indirect"
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}
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GET https://api.bluedoor.sh/job-postings/v1/jobs/689b54d4976faa32d2894e1bc057b2ec307c0e7c?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/c2fbe5a3-07b4-403d-a357-28a06d34d313JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/b6936e75-7d07-4805-80c4-76bf7eb69a1bJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/689b54d4976faa32d2894e1bc057b2ec307c0e7c/eventsJSON