Intern - Application Support

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  "last_changed_at": "2026-05-30T05:52:11.447Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Colombo, Western, 106, Sri Lanka",
    "city": "Colombo",
    "region": "Western",
    "country": null,
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T09:43:57.762Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Colombo, Western, 106, Sri Lanka",
      "city": "Colombo",
      "region": "Western",
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    "countries": []
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{}

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    "id": "389",
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    "location": {
      "city": "Colombo",
      "state": "Western"
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    "departmentId": "18576",
    "locationType": "2",
    "jobOpeningName": "Intern - Application Support",
    "departmentLabel": "Support",
    "employmentStatusLabel": "Intern"
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  "detail_job_opening": {
    "location": {
      "city": "Colombo",
      "state": "Western",
      "postalCode": "106",
      "addressCountry": "Sri Lanka"
    },
    "datePosted": "2026-05-20",
    "atsLocation": {
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      "state": null,
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      "countryId": null
    },
    "description": "<p><span style=\"font-size: 10pt; font-weight: bold\">Key Responsibilities </span><br></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Work on 24/5 operations, including local holidays and weekends. Roster basis shifts will be allocated. (Morning [4.30am -12.30pm] / Day [11.00am – 8.00pm] / Night [7.30pm – 4.30am]).</span></li>\n<li><span style=\"font-size: 10pt\">Work with international clients and the internal development teams to troubleshoot and resolve issues in the VitalHub product suites.</span></li>\n<li><span style=\"font-size: 10pt\">Ensure compliance for given SLAs and OLAs.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Qualifications &amp; Experience</span><br></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Undergraduate in Computer Science, IT or equivalent qualification.</span></li>\n<li><span style=\"font-size: 10pt\">Excellent communication, presentation, interpersonal and negotiation skills with ability to converse with clients in other countries.</span></li>\n<li><span style=\"font-size: 10pt\">Strong analytical, problem-solving, and decision-making skills with ability to troubleshoot issues on the applications and their environments.</span></li>\n<li><span style=\"font-size: 10pt\">Possess relevant computer literacy.</span></li>\n<li><span style=\"font-size: 10pt\">Knowledge with SQL is an added advantage.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to work independently with an open and flexible mindset.</span></li>\n</ul>\n<p><span><span><span style=\"font-size: 10pt\"> </span></span></span></p>",
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    "jobOpeningName": "Intern - Application Support",
    "departmentLabel": "Support",
    "jobOpeningStatus": "Open",
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    "jobOpeningShareUrl": "https://vitalhub.bamboohr.com/careers/389",
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