Counter Manager - Selfridges | London (Counter Expansion Upcoming)

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  "detail": {
    "url": "https://westmanatelier.applytojob.com/apply/jobs/details/p3JxZbQiev?&",
    "heading": "Counter Manager - Selfridges | London (Counter Expansion Upcoming)",
    "html_title": "JazzHR » Job Listings",
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    "description_html": "<p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\">About Westman Atelier</span></span></span></span></span></span></span></p><p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup.</span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Balancing perfect shades and buttery textures that melt into the skin with plant-based actives and cutting-edge science</span></span></span></span></span></span></span></li></ul><p style=\"line-height:1.2;background-color:#ffffff;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\">About Our Founder</span></span></span></span></span></span></span></p><p style=\"line-height:1.2;background-color:#ffffff;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin.</span></span></span></span></span></span></span></p><p style=\"line-height:1.2;background-color:#ffffff;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\">Position Summary</span></span></span></span></span></span></span></p><p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We are seeking an exceptional Counter Manager to lead our Westman Atelier business at Selfridges. Provide excellent product knowledge, sales, and customer service skills to meet and exceed the brand’s service and sales goals. Have an entrepreneurial, flexible spirit, a passion for clean and sustainable beauty, and serve as a true ambassador for Westman Atelier with both customers and store management. This is an exciting opportunity to lead our presence at Selfridges as we invest in a newly enhanced counter location later this Summer, featuring increased space, improved visibility, and a stronger in-store position designed to support continued brand growth and an elevated client experience.</span></span></span></span></span></span></span></p><p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsibilities:</span></span></span></span></span><br><br>Sales & Service</span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Achieve required retail sales targets as communicated by the line manager.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Closely monitor business and analyze results to recognize areas of opportunity and growth.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Demonstrate excellent product knowledge and the ability to communicate this to the customer.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Use your exceptional people and conversational skills to stop and engage customers and introduce them to Westman Atelier.    </span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Link sell to help grow Items Per Transaction and Average Basket Value.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Keep up to date with competitor activities and missed opportunities, communicating these to the line manager and proactively create strategies, in collaboration with the line manager, to create a continuous growth of the brand.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Drive animation and events on counter.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Deliver excellence in execution of the Westman Atelier service standards.</span></span></span></span></span></span></span></li></ul><div style=\"list-style-type:disc;\"><p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Product & Artistry</span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Showcase excellent makeup skills, fitting with the unique Westman Atelier product application.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Showcase excellent product knowledge.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ensure all educational information is used and initiatives are correctly implemented and followed up.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Attend and actively participate in training meetings, virtual or at-counter, as provided by the Sales and Education Team.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Actively participate in and complete online learning </span></span></span></span></span></span></span></li></ul><p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Grooming & Procedures</span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Present oneself within the standard of personal grooming guidelines as specified by Westman Atelier.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Maintain high standards of timekeeping on the counter.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Adhering to the Westman Atelier standards, Policies and Procedures </span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ensure the counter maintains excellent VM standards and is regularly cleaned and restocked. </span></span></span></span></span></span></span></li></ul><div style=\"list-style-type:disc;\"><p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Communication</span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Communicate regularly and effectively with in-store staff and personal keeping them informed as well as being updated on all actions/events.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Build a close relationship and work partnership with the in-store category managers and to provide trends, insights and critical business information.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work effectively with store personnel, store management and corporate sales and education teams.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Oversee and record regular stock overviews and OOS, to ensure best sellers are regularly replenished. Recording and reporting all OOS to the manager and help follow up to ensure timely and regular replenishments are made.  </span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ensure the following is regularly communicated to the line manager:</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Weekly sales reports</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Monthly sales reports and overview </span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Store updates and Events </span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Regular feedback on the overall store performance and in-store environment</span></span></span></span></span></span></span></li></ul></div></div><p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Requirements:</span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">2-4 years of beauty/skin care sales experience; degree or certification in similar capacity, a plus</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Demonstrated success handling customer matters in a fast-paced environment </span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A high level of ownership, accountability and initiative</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Exceptional organizational skills and attention to detail</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to work a flexible schedule based on business needs</span></span></span></span></span></span></span></li></ul>",
    "description_text": "About Westman Atelier\n A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup.\n A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity\n Balancing perfect shades and buttery textures that melt into the skin with plant-based actives and cutting-edge science\n About Our Founder\n Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin.\n Position Summary\n We are seeking an exceptional Counter Manager to lead our Westman Atelier business at Selfridges. Provide excellent product knowledge, sales, and customer service skills to meet and exceed the brand’s service and sales goals. Have an entrepreneurial, flexible spirit, a passion for clean and sustainable beauty, and serve as a true ambassador for Westman Atelier with both customers and store management. This is an exciting opportunity to lead our presence at Selfridges as we invest in a newly enhanced counter location later this Summer, featuring increased space, improved visibility, and a stronger in-store position designed to support continued brand growth and an elevated client experience.\n Responsibilities:\nSales & Service\n Achieve required retail sales targets as communicated by the line manager.\n Closely monitor business and analyze results to recognize areas of opportunity and growth.\n Demonstrate excellent product knowledge and the ability to communicate this to the customer.\n Use your exceptional people and conversational skills to stop and engage customers and introduce them to Westman Atelier.\n Link sell to help grow Items Per Transaction and Average Basket Value.\n Keep up to date with competitor activities and missed opportunities, communicating these to the line manager and proactively create strategies, in collaboration with the line manager, to create a continuous growth of the brand.\n Drive animation and events on counter.\n Deliver excellence in execution of the Westman Atelier service standards.\n Product & Artistry\n Showcase excellent makeup skills, fitting with the unique Westman Atelier product application.\n Showcase excellent product knowledge.\n Ensure all educational information is used and initiatives are correctly implemented and followed up.\n Attend and actively participate in training meetings, virtual or at-counter, as provided by the Sales and Education Team.\n Actively participate in and complete online learning\n Grooming & Procedures\n Present oneself within the standard of personal grooming guidelines as specified by Westman Atelier.\n Maintain high standards of timekeeping on the counter.\n Adhering to the Westman Atelier standards, Policies and Procedures\n Ensure the counter maintains excellent VM standards and is regularly cleaned and restocked.\n Communication\n Communicate regularly and effectively with in-store staff and personal keeping them informed as well as being updated on all actions/events.\n Build a close relationship and work partnership with the in-store category managers and to provide trends, insights and critical business information.\n Work effectively with store personnel, store management and corporate sales and education teams.\n Oversee and record regular stock overviews and OOS, to ensure best sellers are regularly replenished. Recording and reporting all OOS to the manager and help follow up to ensure timely and regular replenishments are made.\n Ensure the following is regularly communicated to the line manager:\n Weekly sales reports\n Monthly sales reports and overview\n Store updates and Events\n Regular feedback on the overall store performance and in-store environment\n Requirements:\n 2-4 years of beauty/skin care sales experience; degree or certification in similar capacity, a plus\n Demonstrated success handling customer matters in a fast-paced environment\n A high level of ownership, accountability and initiative\n Exceptional organizational skills and attention to detail\n Ability to work a flexible schedule based on business needs",
    "jsonld_jobposting": {
      "url": "https://westmanatelier.applytojob.com/apply/p3JxZbQiev/Counter-Manager-Selfridges-London-Counter-Expansion-Upcoming",
      "@type": "JobPosting",
      "title": "Counter Manager - Selfridges | London (Counter Expansion Upcoming)",
      "@context": "http://schema.org/",
      "datePosted": "2026-06-04",
      "description": "<p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\">About Westman Atelier</span></span></span></span></span></span></span></p><p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup.</span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Balancing perfect shades and buttery textures that melt into the skin with plant-based actives and cutting-edge science</span></span></span></span></span></span></span></li></ul><p style=\"line-height:1.2;background-color:#ffffff;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\">About Our Founder</span></span></span></span></span></span></span></p><p style=\"line-height:1.2;background-color:#ffffff;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin.</span></span></span></span></span></span></span></p><p style=\"line-height:1.2;background-color:#ffffff;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\">Position Summary</span></span></span></span></span></span></span></p><p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We are seeking an exceptional Counter Manager to lead our Westman Atelier business at Selfridges. Provide excellent product knowledge, sales, and customer service skills to meet and exceed the brand’s service and sales goals. Have an entrepreneurial, flexible spirit, a passion for clean and sustainable beauty, and serve as a true ambassador for Westman Atelier with both customers and store management. This is an exciting opportunity to lead our presence at Selfridges as we invest in a newly enhanced counter location later this Summer, featuring increased space, improved visibility, and a stronger in-store position designed to support continued brand growth and an elevated client experience.</span></span></span></span></span></span></span></p><p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Responsibilities:</span></span></span></span></span><br><br>Sales & Service</span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Achieve required retail sales targets as communicated by the line manager.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Closely monitor business and analyze results to recognize areas of opportunity and growth.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Demonstrate excellent product knowledge and the ability to communicate this to the customer.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Use your exceptional people and conversational skills to stop and engage customers and introduce them to Westman Atelier.    </span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Link sell to help grow Items Per Transaction and Average Basket Value.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Keep up to date with competitor activities and missed opportunities, communicating these to the line manager and proactively create strategies, in collaboration with the line manager, to create a continuous growth of the brand.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Drive animation and events on counter.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Deliver excellence in execution of the Westman Atelier service standards.</span></span></span></span></span></span></span></li></ul><div style=\"list-style-type:disc;\"><p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Product & Artistry</span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Showcase excellent makeup skills, fitting with the unique Westman Atelier product application.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Showcase excellent product knowledge.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ensure all educational information is used and initiatives are correctly implemented and followed up.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Attend and actively participate in training meetings, virtual or at-counter, as provided by the Sales and Education Team.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Actively participate in and complete online learning </span></span></span></span></span></span></span></li></ul><p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Grooming & Procedures</span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Present oneself within the standard of personal grooming guidelines as specified by Westman Atelier.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Maintain high standards of timekeeping on the counter.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Adhering to the Westman Atelier standards, Policies and Procedures </span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ensure the counter maintains excellent VM standards and is regularly cleaned and restocked. </span></span></span></span></span></span></span></li></ul><div style=\"list-style-type:disc;\"><p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Communication</span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Communicate regularly and effectively with in-store staff and personal keeping them informed as well as being updated on all actions/events.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Build a close relationship and work partnership with the in-store category managers and to provide trends, insights and critical business information.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work effectively with store personnel, store management and corporate sales and education teams.</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Oversee and record regular stock overviews and OOS, to ensure best sellers are regularly replenished. Recording and reporting all OOS to the manager and help follow up to ensure timely and regular replenishments are made.  </span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ensure the following is regularly communicated to the line manager:</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Weekly sales reports</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Monthly sales reports and overview </span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Store updates and Events </span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Regular feedback on the overall store performance and in-store environment</span></span></span></span></span></span></span></li></ul></div></div><p style=\"line-height:1.2;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Requirements:</span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">2-4 years of beauty/skin care sales experience; degree or certification in similar capacity, a plus</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Demonstrated success handling customer matters in a fast-paced environment </span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">A high level of ownership, accountability and initiative</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Exceptional organizational skills and attention to detail</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:11px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-variant:normal;white-space:pre-wrap;\"><span style=\"color:#000000;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to work a flexible schedule based on business needs</span></span></span></span></span></span></span></li></ul>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "",
          "addressRegion": "",
          "addressLocality": "London"
        }
      },
      "validThrough": "2026-09-02",
      "uniqueJobCode": "job_20260603180557_CDD6MZ9WVIFI1USN",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20230126200324_7DBASLBZWYXTOHSU/logos/20230214223801_WALogo_400x50_copy.png",
        "name": "Westman Atelier",
        "@type": "Organization",
        "sameAs": "https://www.westman-atelier.com/"
      },
      "experienceRequirements": "Mid Level"
    }
  },
  "list_job": {
    "id": "p3JxZbQiev",
    "title": "Counter Manager - Selfridges | London (Counter Expansion Upcoming)",
    "detailUrl": "https://westmanatelier.applytojob.com/apply/jobs/details/p3JxZbQiev?&"
  },
  "detail_errors": []
}