Systems Deployment Specialist

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          "text": "<ul><li>Perform installation, upgrade, enhancement, relocation, and migration activities for products and their components according to each client’s specific environment, using established procedures and tools (these activities are performed remotely);</li><li>Support clients in problem resolution through root cause analysis, solution implementation, and ensuring the client’s needs are met;</li><li>Participate in processing customer requests using the appropriate support tool;</li><li>Communicate directly with clients during the execution of work and act as the central point of contact for follow-up on outstanding issues;</li><li>Respond to requests for information and questions related to operational and equipment software by providing internal Level 2 support;</li><li>Advise clients on the latest products, system operations, and during the implementation phase of new hardware and software;</li><li>Produce and keep documentation related to team procedures and processes up to date;</li><li>Update client inventory information in the appropriate tool to ensure data integrity.</li></ul>",
          "title": "Job Description"
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          "text": "<ul><li>Minimum of a college diploma (DEC) in a field related to information technology and relevant experience;</li><li>1–3 years of relevant work experience;</li><li>Good knowledge of Solaris, Unix, Linux, and Windows environments;</li><li>Good knowledge of Azure DevOps;</li><li>Knowledge of Oracle and MS SQL databases;</li><li>Strong analytical skills, resourcefulness, and ability to understand job log files;</li><li>Demonstrated leadership and a strong inclination toward collaboration and information sharing with colleagues;</li><li>Curiosity, proactivity, and strong problem-solving skills;</li><li>Strong organizational skills and a high level of rigor in the preparation and execution of various tasks;</li><li>Excellent listening skills and strong customer service orientation;</li><li>Ability to adapt in a constantly evolving environment and good stress tolerance;</li><li>Availability to work regularly on an atypical schedule;</li><li>This position requires bilingualism, as the candidate will be required to work with documentation in both French and English, and to communicate verbally and in writing with French- and English-speaking partners, clients, vendors, and colleagues.</li></ul>",
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          "text": "<p>For over 40 years, LGI has built software that healthcare organizations depend on. AI is now at the heart of that work — not as a destination, but as the engine behind our next generation of mission-critical solutions and our enduring mission: helping healthcare organizations perform at their best.&#xa0;</p><p>We're looking for exceptional&#xa0;people&#xa0;who are passionate about technology, relentless in their standards, and driven to push&#xa0;what's&#xa0;possible&#xa0;further.  At LGI, curiosity&#xa0;isn't&#xa0;a nice-to-have,&#xa0;it's&#xa0;how we work.&#xa0;We're&#xa0;looking for&#xa0;talent&#xa0;who explore and innovate by instinct and want their work to matter beyond the codebase:&#xa0;shaping decisions, enhancing processes, and enabling healthcare practitioners.&#xa0;</p>",
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          "text": "<p><strong>Why join LGI?&#xa0;</strong></p><ul><li>A workplace built on trust,&#xa0;autonomy&#xa0;and collaboration&#xa0;</li><li>The opportunity to grow, perform and work alongside curious and talented colleagues&#xa0;</li><li>A continuous learning culture with dedicated training time, a&#xa0;renowed&#xa0;skills development platform and access to&#xa0;cutting-edge&#xa0;tools&#xa0;</li><li>Stimulating projects that&#xa0;advance&#xa0;healthcare technology and support the work of over 320,000 professionals, benefiting more than 6 million patients&#xa0;</li><li>A comprehensive benefits package including group insurance from day one, a group RRSP with employer contributions, 24/7 telemedicine, an employee and family&#xa0;assistance&#xa0;program, and a minimum of 3&#xa0;weeks vacation&#xa0;per year&#xa0;</li></ul><p>At LGI Healthcare Solutions, we value diversity, equity, and inclusion. We believe that a diversity of experiences, perspectives, and backgrounds contributes to our success. We are committed to fostering an inclusive,&#xa0;equitable, and respectful work environment where everyone can thrive and reach their full potential. We encourage all qualified individuals to apply.&#xa0;</p><p><strong>Interested? Join Us!&#xa0;</strong></p>",
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